pay your bill your way
To make shopping at Macy's even more convenient, we offer several ways for you to pay your statement each month. Choose the payment method you like best below and we'll give you all the details.
Make payments and receive your statements online
This is a free service. We have partnered with CheckFree, a leader in online billing, to bring you this secure method for receiving your statement and paying your Macy's bill online. Payments will post to your account within three business days of receipt. Please note, you'll need a valid checking account with a U.S. bank to use this service.
ENROLL NOW.
Pay your bill now with Macy's Quick Pay
Pay your bill today using Macy's Quick Pay. This service allows you to make a single payment on your Macy's or Macy's Visa account. A Macy's Quick Pay made before midnight eastern time is processed to your account within 48 hours using the date your payment was submitted (72 hours over the Easter, Thanksgiving and Christmas holidays). You will need a valid checking account with a U.S. bank to use this service.
Pay your bill at a Macy's store
Cash, check, and money order payments are accepted at any Macy's and are posted immediately to your account. Use the store locator to find the Macy's location nearest you.
Pay your bill on the phone
Simply call one of our Star Rewards Specialists at 1-888-431-6229. When you do, please have your Macy's account number and a valid check from your account at a U.S. bank available. A fee applies and will be disclosed at the time you request this optional payment service.
Pay your bill by mail
Remember to include your account number and account type on your check or money order.
Send your Macy's payments to:
Macy's
PO Box 183083
Columbus, OH 43218-3083
Visa payments to:
PO Box 183084
Columbus, OH 43218-3084