Fraud Alert

This alert was last updated on February 20, 2007

We encourage all customers to be aware of potentially fraudulent emails and to follow some simple guidelines to safeguard your personal information.

OFFERS THAT USE THE MACY'S NAME

Customers have reported receiving the following solicitations using our name:

1. Emails promising a $500 Macy's gift card in exchange for taking a survey or trial offer

2. Emails or calls asking customers to provide account numbers to claim prizes

3. Emails encouraging customers to visit a Macy's store to receive gift cards

Be aware that these emails and calls are not from Macy's. We do not offer gift cards in exchange for signing up for surveys or trial offers, and we would never ask you to provide credit card information in order to claim a prize.

SOME HELPFUL TIPS

1. If you receive communication offering a Macy's gift card in exchange for answering questions, signing up for free offers or anything else, know that it is not endorsed or sponsored by Macy's. Be sure to look at who is sending the offer, and read all conditions carefully before responding.

2. Be skeptical of requests for account numbers or other sensitive information, and refuse to reveal it to anyone you do not know, especially if you suspect fraud. And remember, we will never ask you to provide account number or other sensitive personal information by email.

3. If you have any doubt regarding the legitimacy of an email DO NOT respond.

4. Visit the Federal Trade Commission's website at www.ftc.gov for additional advice on protecting your personal information.

5. Email fraud@macys.com to alert us about suspicious emails or calls.

Again, we know how important privacy and security issues are to you, and we're committed to providing our customers a happy and safe shopping experience!