What's It Like To Buy A Mattress Online?

What Are The Benefits To Buying Matresses Online?

• The Name You Can Trust. Macy’s has been selling mattresses for over 150 years.
• The Best Brands. We have the greatest selection of the brands you know and love.
• Paying Is Easy. We offer convenient payment plans. Subject to credit approval. See your sales associate for further details or call a mattress expert at 1-800-BUY-MACY.
• Macy’s White Glove Delivery. Choose our White Glove Service to have your mattress hand-delivered to your room and set up for you. We’ll remove all the packaging, plus your old mattress, leaving you with nothing but the sleep of your dreams.
• 120-Day Mattress Comfort Trial. Please allow your body to adjust to your new sleep set. If you are not satisfied, please contact Macy's Customer Service (1-888-822-6229) within 120 days to schedule a one-time reselection or return. The reselection must be scheduled within 14 days. Other fees & restrictions apply.
• No Shoes, No Shirt, No Problem. You don’t have to leave your house to shop online, so there’s no need to dress up.
• Faster Delivery. Quick Ship mattresses are mailed directly to you.
• Condensed Packaging. Mattresses are compacted for easier transport up staircases and through doorways, so there’s no pivoting required.
• Macy’s Protection Plans. Macy’s offers a WorryNoMore® Mattress Protection Plan, featuring three different types of mattress protectors to meet your needs and lifestyle. If you want the best protection, purchase the Total Protector™ plan. For mid-range protection, look into the Bedgard™ Supreme plan. The Perfect Protector plan offers basic protection.

TOP TIPS FOR BUYING A NEW MATTRESS

Buying a mattress is a pricy investment, so you certainly want to choose the proper one. Following these tips should make the process a bit less stressful.

• Research. In order to narrow down your choice of brands, mattress types and firmness levels, research online before committing to a mattress. Be sure to pay extra attention to customer reviews.
• Travel Advisor. When you visit a hotel or a relative, notice the quality of your sleep on that mattress. If you enjoyed a restful sleep, then inquire about the brand and firmness of the mattress.
• Test Firmness. You can test out increased firmness by placing your existing mattress on the floor or placing a plywood board under your mattress.
• Take a Cat Nap. If you can make it to the store, try to lie on the mattress for at least 10 to 15 minutes. You should check out all levels of firmness to determine, which one suits you. Remember firm mattresses aren’t always the best for a bad back.
• Consult Your Doctor. Should you have any heath concerns that might affect your mattress purchase, talk to your doctor to see what type of mattress they recommend. You may want to look into the possibility of adjustable beds.
• Check the Warranty. Ensure that your mattress has at least a 10-year warranty, which will vary per manufacturer.

How To Unpack A Quick Ship Mattress?

Once you have finally selected and received the perfect mattress in a box, follow these steps to unpack it. Remember, you might want to get fresh bedding for your new mattress.

1. Remove the mattress from the shipping box.
2. Unroll the mattress.
3. Remove the plastic cover.
4. Let your mattress expand.

^*For specific unpacking details, please refer to the instructions inside the box. The above are just general guidelines.

Helpful Tip: You can always count on 1-800-BUY-MACY for all your customer service needs.