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Our Assistive Technology Solution

Macy's is committed to creating a more inclusive experience for people with disabilities by offering this assistive technology solution online.

What it is

Macy's offers users the FREE eSSENTIAL Accessibilityapplication to help assist our users to access our site more easily.

ESSENTIAL Accessibility app highlights include:

  • Onscreen keyboard
  • Mouse alternatives
  • Text and image zooming
  • Visual click assist
  • Text-speech
  • Voice recognition

Who will benefit?

The eSSENTIAL Accessibility assistive technology application may help users with various disabilities, such as:

Visual
Disabilities

Auditory
Disabilities

Motor
Disabilities

Cognitive
Disabilities

Questions? check out our FAQs

How it works

The application can be downloaded and installed on a standard PC. Mac users, click here for instructions.

More detailed product information can be found in the user guide. download user guide