These Terms and Conditions are provided by Macy’s and are in addition to the Plenti Terms and Conditions (see plenti.com/terms) and apply only to Plenti points earned on purchases at Macy’s, Macy’s Backstage, and macys. com (“Macy’s Branded Stores”) and on certain purchases made with a Macy’s Credit Card or a Macy’s American Express® Card. To be eligible to join Plenti, you must be at least 13 years of age and have a residence in the United States or its territories. If you live in Canada, you are eligible to join Plenti at a Macy’s store; however, Plenti is only available for use in the United States and its territories.
All customers enrolled in Plenti who make a qualifying purchase at Macy’s Branded Stores and pay with a Macy’s Credit Card or a Macy’s American Express Card and show their Plenti rewards card will receive 1 Plenti point for every $1 spent. All customers enrolled in Plenti who make a qualifying purchase at Macy’s Branded Stores and use any form of payment, including a virtual wallet, other than a Macy’s Credit Card or Macy’s American Express Card will receive 1 Plenti point for every $10 spent. If a purchase is partially paid with a Macy’s Gift Card and the remainder is paid with a Macy’s Credit Card or Macy’s American Express Card, each qualifying purchase in the transaction will receive 1 Plenti point for every $1 spent.
If you use Plenti points toward a Macy’s purchase and then return the item purchased, Macy’s may issue your refund through a Macy’s Happy Returns Card. If you use Plenti points toward a Macy’s purchase and the remainder is paid with a Macy’s Credit Card or Macy’s American Express Card, your return of such purchase may either be credited to your Macy’s credit account or refunded through a Macy’s Happy Returns Card. If you use Plenti points toward a macys. com purchase and use a Macy’s credit account to make the purchase, and the order is cancelled or an item is returned, we may refund the returned items through a Macy’s Happy Returns Card.
All customers with a Macy’s American Express Card who enroll in Plenti and link their Plenti rewards card to their Macy’s American Express Card will receive 1 Plenti point for every $1 spent on qualifying purchases on the Macy’s American Express Card outside of Macy’s and macys.com and 2 points for every $1 spent at gas stations and supermarkets. Gas Stations are defined as stand-alone merchants in the U.S. that primarily sell gasoline. Superstores, supermarkets, convenience stores and warehouse clubs that sell gasoline are not considered gas stations. Supermarkets are defined as stand-alone merchants in the U.S. primarily selling supermarket products, excluding superstores and warehouses. American Express determines the industry category for merchants, but Macy’s reserves the right to determine which purchases qualify for 2X points. Only one Plenti rewards card may be linked to a Macy’s credit account. Plenti points for purchases outside of Macy’s Branded Stores will be issued by Plenti within two billing cycles of when the purchase is applied to the Macy’s American Express Card. In addition to points earned by using a linked Macy’s American Express Card, customers can earn points offered by participating Plenti partners on the same transaction by showing their Plenti rewards card. The following transactions do not earn Plenti points when using the Macy’s American Express Card: cash advances, balance transfers, the use of convenience checks, wire transfers, foreign currency, purchase of money orders, traveler’s checks, civil recovery fees, non-refundable deposits (e.g. bottle deposits), lottery tickets, betting (including, but not limited to parimutuel, casino, gaming chips, off-track betting, and wagers at race tracks), tax payments of any kind, purchases of merchandise or services provided by third parties (which we may offer from time to time to accountholders) and franchise locations not owned by Macy’s Branded Stores. American Express cards are not presently accepted for the purchase of bets, lottery tickets or casino gaming chips. Macy’s reserves the right to change these exclusions at any time in its sole discretion. For the most up to date exclusions, see macys.com/plenti. Participating partners and offers are subject to change without notice and are subject to geographic availability, location exclusions and additional terms.
For purchases at Macy’s Branded Stores, Plenti points are calculated on the cost of each qualifying item in a purchase, reduced by any sales tax, coupon or discount savings applicable to that item. Plenti points on purchases at Macy’s Branded Stores are not calculated based on the total amount of a transaction. Plenti points cannot be earned on purchases of Macy’s Gift Cards, subscription services, or payments and credits on any Macy’s accounts. Points cannot be earned on Macy’s fees and services or at restaurants/food services, departments that do not use Macy’s point of sale system or on purchases made at locations that are closing (“going out of business” sales). sales tax, charitable fees and purchases, delivery and shipping fees, parking fees, service fees, services, car care services, policy adjustments, special order deposits, special event tickets, restocking fees, bag fees, gift wrap fees, fixture purchases, facility charges, catering purchases, civil recovery fees, non-refundable deposits (e.g., bottle deposits), travel, design consulting fees, tips, purchases that will be shipped outside of the U.S., and purchases at Macy’s clearance centers. Plenti points will not be earned on purchases from the following leased departments: Louis Vuitton, Burberry, Longchamp and Gucci. Points cannot be earned on macys.com purchases shipped outside the U.S. unless the purchase is made with a linked Macy’s American Express Card.
Members cannot use Plenti points at Macy’s Branded Stores for any of the following purchases: gift cards, subscription programs, certificates, cash or cash equivalent, payments on any account including a Macy’s account, restaurants/food service establishments within Macy’s stores that do not use Macy’s point of sale registers, purchases at going out of business sales, catering, store services, and merchandise or services purchased in departments within Macy’s stores that do not use Macy’s point of sale registers. You must register your card through plenti.com or the Plenti mobile app to become a member and use points. In order to use Plenti points, you must have a balance of at least 200 points in your Plenti account and use enough points to obtain at least $2 in savings on your transaction. On December 31 each year, any points that are at least two years old will expire.
The Plenti points earned for a purchase on macys.com will not be issued by Plenti until after the date each item is shipped to the shipping address. If items from a single order are shipped on different dates, the Plenti points for each item will be issued by Plenti after the date each item is shipped. Plenti points cannot be used for purchases that will be shipped outside the U.S. The points received for any item with a scheduled delivery will be issued by Plenti after the date that the merchandise is delivered and accepted by the purchaser. The enrollment information that you provide to Macy’s (e.g., email address and phone number) will be shared by Macy’s with Plenti. Ask a Macy’s Associate for a Welcome Kit and see the full Plenti terms for more information. Points have no monetary value. All rights reserved. All trademarks are property of their respective owners. These Terms & Conditions are effective as of change to 4/5/2017. Macy’s reserves the right to change these Terms and Conditions, without notice, at our discretion. For the most up-to-date list of Terms and Conditions, including the most current list of exclusions, please visit macys.com/plentiinfo
American Express is a federally registered service mark of American Express and is used by Department Stores National Bank pursuant to a license. The Macy’s American Express Card program is issued and administered by Department Stores National Bank.