So far this is living up to its description as medium firm with a cooling feature. I’ve had it 1 week now, and will be taking advantage of the “try-out” period. I’m glad our local Macys store had several mattresses to test in-store before making a purchase… so important to sleep well! I had not purchased a new mattress in several years and was amazed at how thick most of the newer models are; having all of the measurements posted also helped me decide which one to select. Our salesperson was very knowledgeable and helpful. A good experience!