It was the right firmness when I received it, but it has lost the firmness. I didn't expect it to get soft that quick.

I am getting a much better nights sleep with this on my bed!

Too soft for my taste. Hard to change position. Feels like being placed in some sort of raisin mold and can no longer move. Although may not be an issue for all, keep in mind that the bed height changes and may impact your habits of going to bed or sitting on it.

My three star rating is my own personal opinion just because it didn't work for me. It's not the product. it was high quality, there is an odor, I let it sit for two days, but when I laid on it, it hurt my sciatica. I was supposed to be alleviating pain not making more. I bought because other's said it helped with pain. I had it on for 2 hours, got up in middle of night and pulled it off the bed. I couldn't take it. I returned it.

I like it now as the weather cools down. It was somewhat difficult to sleep during the summer because the material got pretty warm. I'll just remove it every summertime.

Redesign it completely, This product is only suitable for someone who prefers sleeping in s hole because that is exactly what you get once you lay down and it stays that way.

Love sensor Gel....I was waking up with neck ache & hip pain. My mattress was to firm. Decided to try Mattress topper....it really relieves pressure points. Highly recommend.

We just bought a brand new mattress and it's too hard and too hot! Supposed to be plush and cool. Manufacturers are not making good beds anymore that aren't memory foam and hot. Put this on and it's too hot! Put it in the spare bedroom and put a different mattress topper on new bed. Just disgusted that it's the first mattress we've bought in 30 years that wasn't super comfortable. Shouldn't have to buy an additional topper.