Ultimate Light Board
Product Details
Web ID: 20298253Did not work
Got it for Christmas for my daughter and it does not light up. Changed batteries three times and still does not work.
Customer review from crayola.com
Response from crayola.com
This doesn't sound right! We are bummed to hear that your Ultimate Light Board is not working as it should be, even after trying different batteries. So our team can learn more and help make this right, please contact us at 1-800-CRAYOLA. Looking forward to speaking with you soon. -Taylor, Colorful Care Team
Poor quality with scratches
Came with scratches and it looks foggy when you turn on the lights you can’t even see the picture . It was given to my son for a Christmas present . The picture on the box and the actually product are completely different since it does not work properly
Customer review from crayola.com
Response from crayola.com
We're sorry to hear the Ultimate Light Board didn’t meet expectations, especially as a Christmas gift for your son. That’s not the glowing experience we aim for. Please give us a call at 1-800-CRAYOLA so we can look into this further and help make it right. -Taylor, Colorful Care Team
Avoid
Terrible product. Very hard to clean. The entire screen scratches from cleaning with a wet microfiber cloth. Any child will make it unusable within a week
Customer review from crayola.com
Response from crayola.com
Thanks for sharing your experience with the Crayola Ultimate Light Board. We want every creation to shine bright, and appreciate you letting us know how we can improve. We'd love the chance to learn more and help. Please reach out to us at 1-800-CRAYOLA so we can assist further! - Chris, Colorful Care Team
All scratched and marked
Purchased this for my 5 year old for Christmas, super disappointed that as I took it out the box it was already scratched and marked.
Customer review from crayola.com
Response from crayola.com
It's disappointing to hear that your Ultimate Light Board arrived scratched and marked—especially for such a special gift! We understand how frustrating that must have been. Quality is important to us, and we’d like to help make this right. Please contact us at 1-800-CRAYOLA so we can assist further. -Taylor @ Crayola
All scratched up!!
Wow! Bought brand new for my 6 year old that loves to draw. Was extremely disappointed that the screen already looked all scratched up. I usually pretty good at reading reviews before I purchase things and I really wish I would have this time. I would have already knew this was an issue and wouldn’t have spent my money on it.
Customer review from crayola.com
Response from crayola.com
We appreciate you taking the time to share your experience with the Ultimate Light Board. It’s disappointing to hear it didn’t arrive in the condition you expected—especially when it was meant for your little artist. We’d love the chance to learn more and make this right. Please reach out to us at 1-800-CRAYOLA so our team can assist further. -Taylor, Colorful Care Team
Don't Buy
I just bought this for my 6 year old daughter’s birthday. Neat idea and looks really pretty…. until you go to “wipe off with a damp cloth”. This did NOT work. The attached image was taken after 10 minutes of two strong adults wiping with a “damp cloth” and a whole lot of elbow grease. Still marks remained from the markers provided! I have no earthly idea what type of magical water other reviewers are using to ‘easily’ wipe away this board. Crayola has failed in this design. Unless you want your child’s “doodle” to be permanent, then this tablet does not fulfill as advertised even when used exactly per instructions. It is certainly NOT possible for a child use this toy as intended without unreasonable physical exertion from an adult or possibly……body builder.
Customer review from crayola.com
Response from crayola.com
Thank you for sharing your review of the Crayola Ultimate Light Board. We understand how frustrating it can be when a product does not meet your expectations. The markers are designed to clean easily from the board, and we are sorry to hear that your experience did not reflect this. Our Consumer Care Team is ready to assist you with this issue. Please contact us directly at 1-800-CRAYOLA. We look forward to helping you resolve this and hearing from you soon! -Chris, Colorful Care Team
It’s not worth it
I purchased this product and was disheartened to discover that replacement markers aren’t available. It’s incredibly frustrating to think that I’ll need to buy an entirely new set just because the markers run out. This feels like a blatant attempt to force customers into unnecessary purchases.
Customer review from crayola.com
Response from crayola.com
We understand it is frustrating when you need more supplies to keep the creative fun going with a product. Great news! While the mini markers included in the Crayola Ultimate Light Board are not sold separately, Crayola Bold & Bright Washable Markers can be used as refills for this product. Happy creating! - Chris, Colorful Care Team
Ok but can't clean it
Drawings look cool but really hard to clean... Dry cloth won't work at all, wet cloth leaves smears.
Customer review from crayola.com
Response from crayola.com
Thank you for sharing your honest feedback with us. Surely we want your artist to have the best experience while creating with the Ultimate Light Board, and will be sure to pass along your comments to our Toy Team. So we can learn more and further assist you, please contact us at 1-800-CRAYOLA. Hope to get your art back in lights soon! -Jaz, Colorful Care Team