CPK-17 PerfecTemp 1.7L Electric Kettle
Product details
Web ID: 462242Sleek Design & Great Product
Love this kettle! It's versatile with the various temperatures for different teas but also easy to clean. Its sleek design makes it easy to leave out.
Recommends this product
Customer review from cuisinart.com
Rust/lid won’t open
I bought this kettle three years ago and has 2 good years of use. However, the lid began to get stuck and now won’t open. I also noticed rust started to develop around the lid rim. I’m disappointed that it didn’t last longer and now the price has gone up $60 from what I originally paid.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear your kettle is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900345709. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Great kettle
Excellent kettle. Highly recommend. Looks good and stylish.
It really is Perfect Temp!
I really am impressed. This is by far the best water kettle I have ever bought. My wife and I enjoy that we can have our coffee just the right temp that each of us can enjoy.
Recommends this product
Customer review from cuisinart.com
Very dangerous flaw!
Bought new a few years ago. Worked as advertised for a couple years. Now the unit has started boiling uncontrollably even if no buttons are pressed. In searching online, I see that this failure mode is so common as to be nearly inevitable, leading to enormous risks when the unit fails to stop heating. I do not recommend buying this dangerous kettle.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you've had with you Kettle. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900340930. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Why not cool to the touch?
Well made and performs well. For its size and weight, I think it should be insulated so the sides are not hot. Our coffee making area is small, and I'm worried someone will get burned.
Recommends this product
Customer review from cuisinart.com
Simplicity
Simple to use and efficient—what more to ask of a home appliance asked to simply heat up water.
Recommends this product
Customer review from cuisinart.com
Broke down in less than 2 months
I bought this after reading good reviews, and it worked well initially. But after about 45 days, the kettle stopped working correctly. Sometimes, it would work after a few days' break from using. Water was leaking from below. It may have been a defective piece, and as it was out of the return window, I bought another one. But the same problem happened after 3 months. I won't buy it again, and don't recommend this particular kettle.
Response from Product Expert
Hello- We are so sorry to hear about the trouble you've had with your Kettle. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900335223. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
