CuisinartCPK-17 PerfecTemp 1.7L Electric Kettle
Product details
Web ID: 4622422,855 reviewssorted by Newest
Not worth the trouble
I received this as a gift four months ago, now it doesn’t work. It worked fine for a few months, then it would sometimes start flashing and beeping and not work. For a couple of weeks, I tried making sure it was level and secure, wiped down the counter, stand and bottom of kettle and then it would work. Now it happens every time I try to use it and there’s no getting it to work. If you google this problem, you’ll see it’s quite common. This is a kettle, not complicated - it should just work.
Customer review from cuisinart.com
Response from cuisinart.com
We’re sorry to hear about your experience and understand how disappointing it is when an essential appliance doesn’t perform as expected, especially after working well initially. Intermittent flashing and beeping can sometimes be related to contact alignment or base sensor detection, and while you’ve already taken helpful steps, our team can walk through additional troubleshooting options or warranty support. Please contact our Consumer Assistance Center at 1‑800‑726‑0190 so we can assist you further and document your concern under Ticket # 8900620682. Thank you for sharing your feedback—it’s important to us and helps guide improvements on future models.
Well, it heats water
The kettle does its main job fine, but for the price I expected a whole lot more. The water gage, located inside the handle, is hard to read while filling. It also fills slower than the actual kettle - so if you depend on the gage you'll overfill the kettle. Once you heat the water it gives multiple beeps at a good volume. But your troubles begin there - the default setting on the kettle is "keep warm". So if you pour out all the water, put it back on the stand, and walk away about 5 seconds later it will start rapidly beeping and what liquid is left in the kettle will start boiling away. They only option we've found then is to take it off the stand and wait a few minutes before putting it back on. Overall, I expected it to be far less annoying and high maintenance for the price. Would I buy it again? No.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your detailed feedback on the PerfecTemp® Cordless Electric Kettle. We’re sorry to hear about the frustrations you’ve experienced, and for best results we recommend carefully monitoring fill levels visually, and allowing the kettle to cool briefly before returning it to the base. Please contact us at 1‑800‑726‑0190 so our team can assist you further. Thank you—we appreciate your feedback, as it plays an important role in improving the design and performance of future models.
Different settings for different teas.
I love our new electric tea kettle. It has different timer options for the different types of tea, which is very nice if you drink different kinds. It’s pretty fast too. Plus it looks sharp. The only think is be careful. The outside can get hot. Only touch the handle.
Customer review from cuisinart.com
Tea anyone?
I am enjoying the features and the sleek, modern design
Customer review from cuisinart.com
I had this 2 years and it won’t shut off. It steamed up my kitchen
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your experience with the PerfecTemp® Cordless Electric Kettle, and we’re very sorry to hear about this concerning issue. If the kettle is not shutting off, the automatic shut‑off and steam sensors can be affected by mineral buildup, and our Consumer Assistance Center can help determine next steps and safety options. Please contact us at 1-800-726-0190 and reference Ticket #8900605261 so we can assist you further. Thank you—your feedback is important to us and helps drive safety and performance improvements in future models.
A Perfect assistant
Although originally I bought this kettle for variable temps for my teas [for which it is ideal- no guessing about damaging delicate tea leaves], I have found so many more uses. Especially when I need a pot of boiling water for pasta, etc when preparing dinner. I start the water boiling in the kettle first- so much faster than just water in a pot on the stove. Or some in the pot and some in the kettle. A major time saver if you are like me and in a mad rush to prepare a nice evening meal after work. almost like having a helper in the kitchen! Nice.
Recommends this product
Customer review from cuisinart.com
A good kettle despite design flaws
Good: Kettle heats up quickly, has a good range of temperatures to choose from, and holds the desired temp if you wish. It also is an attractive piece of equipment. Not so good: the opening on top is a bit small, making it a bit challenging to fill. Also, it’s hard to monitor the water level while filling because the viewing window is part of the handle.
Customer review from cuisinart.com
Repeat buyer
This is my third one of these and they have all lasted years under daily use. It is also top rated by others. It is just well made and reliable.
Recommends this product
Customer review from cuisinart.com