Salt grinder broke a few weeks after use but was replaced under warranty.

I received this mid-May as a gift. It would not take a charge so Cuisinart sent a replacement charging base even though it was clear it was the battery in the unit itself. The replacement arrived but the issue remained. The light would start flashing. Finally a complete replacement was sent and it seems to work as described. Nothing like looking at a birthday gift that doesn't work.

I am disappointed with its inability to grind with more than 30% in storage areas. Not enough torque/power. Frequent reloading with constant use.

It stopped working within a month. even after having it replaced by Cusisn art, it does nto work and now am struggling to get my money back.

This is the 2nd of this item I have had. First one worked like a charm until an internal plastic part broke. This one worked the first night only and keeps jamming to the point that it won’t grind at all - either side.

Stopped working have troubleshooted it and it will no longer charge

I love it. I've used pepper mills etc and this is so much easier on your wrist. I've refilled it and its easy as well. I love it.

Previously owned the Cuisinart separate Salt and Pepper mill and had a good outcome with it. This is the newer model where it is one unit that you can put the salt and pepper on each side. The issue with this unit has to do with the grinding power specifically with coarse salt. No problem with the pepper that grinds perfectly, but the salt frequently freezes up and it seems to get stuck and will not work. The coarse salt seems to be too big and strong for the grinding power and it gets stuck. So we had to grind the salt up more to make it work. Sent the 1st unit back thinking it was defective, but the second unit acted the same way. We can get it to work, but there is definitely a lack of grinding power compared to the previous unit. We found some let course salt that seems to work better, but never had this issue with our older Cuisinart. Needs to be updated with more grinding power.