SS-10 Premium Single-Serve Brewer
Product details
Web ID: 4446081Ratings & Reviews
185 customer images
HOT STUFF
If you are longing for a truly hot cup of coffee from a single serve coffee maker, this is your go to appliance. Over the years I have tried numerous automated machines, nothing comes close. Of course good water and coffee make the perfect cup, but what good is it if it is lukewarm. Definitely, a keeper.
Recommends this product
Recent Coffee brewer replacement
Previous brewer lasted 12 years. Brewed faster and was built heavier than this replacement. Thought we were getting same machine. Not quite the quality of previous machine. Had a Kurieg in between that quit in less than 3 months. Hope this one lasts 12 years again. Have our doubts so far.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your experience. We understand how much you valued your previous brewer and appreciate your loyalty to our brand. While this replacement may have some differences in design and weight, many customers find that ensuring regular descaling helps maintain optimal performance and longevity. Your feedback regarding build quality and performance has been shared with our product team. If you have any questions or need assistance, our Customer Support team is available at 1-800-726-0190 and would be happy to help.
Coffeemaker defective
Terrible coffeemaker. Very noisy and vibrated loudly. Had to return. Macy was very good about returning the coffeemaker and crediting my account.
Response from Macy's
Thank you for sharing your feedback. We’re glad to hear that Macy’s was able to assist with your return and credit. We appreciate you taking the time to let us know about your experience, and your comments help us continue to improve our products.
Works well
This is easy to use and makes good coffee, and it has the hot water function which is great for tea and hot chocolate. It's a little noisy, but all of these machines seem to be. It comes with a reusable filter which tucks into the side of the maker - a great feature - and also works with other reusable filters. I'm happy with it so far!
Customer review from cuisinart.com
I've owned mine since2018 an still use it everyday the best I've ever had i need a new but can't afford right now
Customer review from cuisinart.com
About Time !!
Hi Quality well Made Coffee Machine -Menu has many options and a good looking piece for your Kitchen-A wondeful change from The Keurig Line
Recommends this product
Customer review from cuisinart.com
Loud and Dirty
This is my first Cuisinart product. My husband generously got it for me for Christmas. The first thing I noticed was how loud it was. Once I pushed “Brew,” it was just oddly loud. Almost sounds like it’s broken. Watching the coffee come down into my mug, it wasn’t a steady flow like I’m used to. I was also noticing grinds in my coffee once it brewed. I cleaned the top today where I put the K-Cup and it was a mess with coffee grind residue and it was difficult to clean. If I had purchased this myself, I’d probably return it. But since it was a gift, I’m going to tolerate the things I don’t like about this product.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your experience with your first Cuisinart product. To help improve performance, make sure the K-Cup is fully pressed down so the bottom is properly punctured, and regularly clean the K-Cup area and brew basket to reduce grounds and residue. If you’d like additional guidance or tips, our Consumer Service team is happy to assist at 1‑800‑726‑0190.
Sorry I purchased!
Thinking I could still use my favorite Ground coffee, because the item comes with a pod holder for ground coffee, I made the purchase.... Actually ordered 2 more pods and POD filters. I love Cuisinart products, and this also has a hot water feature! (That I really wanted!) Using the pods with ground coffee was a nightmare. I tried everything, and the hot coffee still came out with grounds in every cup I made. I gave up and bought pods. They're expensive, and heated in plastic. I threw the Cuisinart box away or I would take it back in a heartbeat. I don't want to start my mornings like this. I'm giving it away and I'm going to buy the Cuisinart "Coffee on Demand" that I had before. Skip the hot water!
Response from Macy's
Thank you for sharing your experience and your detailed feedback. We’re glad to hear you enjoy many of the brewer’s features, including the hot water function. When using the ground coffee pod holder, make sure the pod is firmly pressed down, use a medium grind, avoid overfilling, and ensure the pod holder is properly seated, as these steps can help reduce grounds in your cup. If you continue to have issues or have questions about using your brewer, our Consumer Service team is happy to assist at 1‑800‑726‑0190.