This was my first experience with Macy’s. I will NEVER order from them again! I never received my Dyson vacuum. They said it was lost in transit which maybe it was. This would have been my THIRD Dyson since I liked them so much. It was a nightmare. Then I had to make several calls to Macy’s and UPS to try and locate it. I just didn’t feel like I got any help. They said I would receive my refund in about 10 days.

Love Dyson! This is my 4th one! Love that Macy's can-do sales once in awhile to make these more affordable.

My order never arrived and dealing with Macy’s to get the refund process completed was a week long, very tiring and time wasting experience. I had to reach out to seven different customer service associates over four days to get a straight answer and my refund processed. Only the last associate ended up being helpful and getting me accurate info, but not one followed through with everything they said they would take care of. Won’t shop with Macy’s again.

Vacumn has great suction and tool kit has many attachments on upgraded model. Only downside is it's hard to push on carpet no matter what setting you use, but cleans well.

I bought a few of these for friends that’s how good it is.

After almost 11 months of usage, I am very pleased with the Animal Complete's performance. Just like its predecessor, a 2007 DC07 that I repaired myself every few years until it died in January 2023, the Animal is able to handle the dirt, hay, etc, that our boots bring in from daily farm work, as well as the copious amounts of hair from a Golden Retriever, a silky Calico, and my waist-length hair. I vacuum from one end of the house to the other, dumping the bin twice, reverse course, vacuum in the opposite direction and dump the bin one more time. It revived the texture of my old carpet. Pros: -Suction is outstanding. -Hair never tangles on the brush roller -Many useful attachments -Can recline to vacuum under most furniture -Ideal for vacuuming medium pile carpet or vinyl. -Great maneuverability for zipping around corners -So easy to clean brush roller housing when something gets lodged - Long cord Cons: -Feels a bit too delicate when compared to my DC07 -Placing the power-button next to the roll brush button causes them to hook onto each other occasionally, making it difficult to turn either on or off. (Was easier on the old unit with the brush engagement on the vacuum head.) -Like other reviewers note, the vinyl/tile setting is unusable. If a floor is even slightly out of level, the vacuum sucks to the flooring and can only be moved by turning off the unit. -Returning hose to its cradle can be tricky at times; not as smooth as the DC07 I use the Animal Complete 1-2 times a week in my 950 sq ft house and highly recommend the model to others. I tried numerous brands before Dyson came into existence, but the DC07 and the Animal are the only vacuums able to conquer everything our farm can throw at our carpet. I will remain a Dyson devotee until they discontinue corded uprights.

I think this is a great and powerful vacuum! Great to have if you have pets! Love how big the storage is for dirt. Dyson Stick cordless vacuum has to be emptied after every room (I got 3 dogs) as it reaches max lever in dirt storage very fast! I think it was easy to assemble. It has amazing power! To make it better I think it should be more flexible and a little lighter (perhaps it will be for Dyson Animal 4), otherwise I think its a good and powerful vacuum!

This vacuum is extremely heavy and awkward to move around. Even with long cord, it does not cover lots of ground with movement. It is hard to turn and heavy to carry. The hose attachment is awful. It is so stiff that I had to carry the vacuum instead of pulling hose. If I try to pull the hose, vacuum flips and falls. I even managed to break the plastic bin on one of the falls. Not as expected for sure.