The positives are that the suction is great and it is easy to use and navigates well. I am always amazed after I have vacuumed with the filth that is extracted from my carpets. The negatives are that it ball squeaks all the time since I had it and it is irritating. The tools suck, the combo brush attached to the detail tool is cumbersome and ineffective. For the price, I don't feel that I should have to buy extra tools, they should come with it. The small stair tool also just not effective. Also, very difficult to stand up after vacuuming. Unless you are careful, it will just fall to the ground and not click in place. I feel the power of the vacuum is exceptional but there are many design flaws. Hopefully they will correct in new models.

I've had this vacuum so long I can't even remember buying it. It works great and stays true to their claim of not losing suction- if mine does it is clogged with something I shouldn't have gone after and troubleshooting the clog is pretty straightforward. I can't imagine it being easier. I would prefer if I didn't have to dig the dog hair out from around the cage inside the canister, but maybe that is me letting it get too full. That isn't really a complaint, just more of a comment. Buy this machine on sale and you will be happy for sure.

This is the best vacuum cleaner I have ever owned. Easy to repair, clean. And most reliable, too! I would Highly recommend. Their repair services are exceptional.

The only good thing about this vacuum is, it stands up to the Dyson promise of never losing suction. This machine is cheaply built. I have had numerous issues with this vacuum. With the most recent being the switch to turn the vacuum on, to carpet cleaning mode, just stopped working. For no reason. I haven't even had this vacuum three years. My next purchase will not be from Dyson.

I've had this vacume DC41 Animal for about a year now and my only complaint is the hose and attachments. The hose kinks no matter how far you pull it out or in. Very frustrating because I have to use another vacume with a hose that works.

works on all our floors. Keeps the pet hair at bay. Hasn't lost any suction since we purchased it 2 years ago.

I love my dyson upright, The reason I gave it 4 stars instead of 5 is because the hose assembly is very stiff which makes it hard to use at any distance because it knocks the vacuum over.... But the upright performance is amazing!

No other vacuum compares to the performance of a Dyson. From the minute I took this vacuum out of the box I have been blown away. The active base plate helps get up 100% of the dirt , hair and fine dust on your hard floors and carpets. Great for people who own pets or children. I have owned a lot of vacuums from Dyson's so called competitors and have come close to the cleaning performance of the Dyson. I would never buy another brand of vacuum ever again. Dyson for life.