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I looked for over a year before finding this sofa and love seat. It is very comfortable, perfect for watching TV or relaxing. I purchased the walnut color and it is beautiful.
I purchased this set in June 2013, and it was delivered finally today. Typically I wouldn't wait this long, but I loved the set in the store more than any others I had seen competitive furniture stores. The gorgeous set is replacing a lazy boy sofa and love seat from many years gone by. It looks fabulous in my family room and I look forward to many years of use. I'll check back in after a few months with the set.
Loved this set at first within 2 months the seats collapsed horribly. Macys sent a new set out and it only lasted 3 months were now waiting for the third set. Praying we get a better quality!! Would not recommend just for the price and hassle. After spending 5k I expect a lot more!!
Likewise, as others...did alot of searching on internet, shopping around in other furniture stores(including Lazy Boy) & none had the sleek/modern style and comfort that this couch & recliners has. We purchased the "pearl color" & is on back order. We are renovating home & no rush for its' delivery @ this time. We love the firmness#not like those soft-sink in types & hard to get up-out of!# and the electric function, smooth & really "lays back"#can sleep in these#! Did not find anywhere couch or recliner as comfortable as these! One reviewer below complains after 20 days the seat sinking in? Well, if I were this person#you know you can get a LEMON once in awhile# I would contact Macys' & demand a NEW one to replace it-before I bad mouth it. I bought the 7-yr warranty on elec.motors. We cant wait to start enjoying the furniture. Yes, I sure will come back & give you a report on the wear & tear of this furniture. This was the best Macy's has when it comes to comfort. We got lazy boy living room furniture 9 yrs. ago & even had some minor problems, but was swiftly taken care of by Lazy Boy. I know. youre saying...."how can this guy rate this when we don't even have it delivered yet?" LOL I am sure this will be great furniture for us & will surely let you know if any problems. Have a great life & talk later......Mike
First off, the sales lady that I had was fantastic. I had a return/exchange and I was afforded great service by her and customer service. I took my husband down to "try out" the other merchandise and we decided to purchase the sofa. Pearl in color and comfort was amazing in the store. When it arrived at the house we sat on it and it was firm. My husband said its too firm and I told him the store products have been sit on by tons of people so give it awhile. Only a week later and the comfort is beginning to be amazing. So far I will give 4 stars. Let me see what happens in a few months. Only thing I will complain about at this time is the "smell" of the new furniture. Has given me a headache but it seems to be getting better. Have to figure it was in plastic for awhile so let's see if it changes within a couple months.
I looked at abt 25 sofas before purchasing this one. The leather is dark walnut, which I was worried would be too dark (only the light color was in the showroom). When it was delivered, I was quite relieved! It is very elegant looking & the leather is soft & supple. It seems very well constructed which is a must with 4 kids & their friends always over. The recline feature has several comfortable positions (the only semi complaint is that the recline buttons are somewhat hidden too much by the leather making it difficult to push for me). I love the firmness of the cushions, not too firm or too soft. We returned a cheaper leather set to Sam's Club (seams coming apart after 1 month)....you get what you pay for. We purchased the ottoman too which lifts effortlessly, this will be used as a table. Happy with these items, took two weeks from order to professional delivery!
This couch is so comfortable with thick leather that is durable enough for my 3 dogs and cat. We were worried that the walnut would be too dark, but it isn't. I also was worried it would take too much space in our small living room but you literally only need to put it 3 inches from the wall since it's a space saver. Great purchase! Very happy with it.
This sofa may be very comfortable to sit on in the store. But I've had this sofa for only 20 days and the seat has sunken in quite a bit. Isn't it supposed to be "high resiliency" cushions? If in 20 days the seat has sunken in so much.. that too with light use, I wonder how it will hold up in the years to come..! And not that I'm obese or anything.. only weigh 160 lbs. I thought Macy's was known for quality.. I'd stay away from them from now on..!