Giani Bernini 2-Pc. Set Paperclip Link Chain Necklace & Matching Bracelet, Created for Macy's
Product details
Web ID: 12708551Ratings & Reviews
4 customer images
did not receive bracelet. would not recommend
Did not receive the matching bracelet. Also the quality is not as expected. Would not recommend. Macy's has been sending partial orders. only 1 item is sent out with advertised sets to include perfume sets.
Response from Macy's
Dear Valued Customer, Thank you for your interest in the Giani Bernini 2-Pc. Set . We understand you received only the necklace and not the braclet. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
black on bracelet
Can I get a refund or exchange? It has some links that are not shiny and look black.
Bad Quality
Quality of this set is extremely poor. Arrived with black on necklace and braclet. Poor quality control Why would you mail this to customers.?? Maybe Macys shouldn’t be in the jewelry business.
Response from Macy's
Dear Valued Customer: Thank you for your interest in the Giani Bernini 2-Pc. Set Paperclip Link Chain Necklace & Matching Bracelet . Sterling Silver can oxidize when exposed to air which can cause a tarnish. We understand that the set arrived tarnished and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Perfect, I only wish I had ordered two.
This necklace set was perfect!! The price was exceptional and the quality was gra
Recommends this product
Above Expectations
Quality was above my expectations. My granddaughter will love it.
TERRIBLE!
old. rusted. and so ugly !!!!! wow wow wow . you would expect better but im disgusted . why would Macys allow this?
arrived broken
The necklace clasp arrived broken and as it is last act cannot be returned. Very disappointed.
Bernini 2 pc necklace bracelet set
The design was beautiful. The "necklace" however, was really a choker, and frankly did not really fit around my neck. The bracelet also did not fit around my wrist. I did not realize that this was a "last act". I didn't really even know what that meant, frankly. The manager at the fine jewelry counter was very accommodating and understanding. She, I think, could see how disappointed I was that the necklace and bracelet set did not work for me and allowed me to return the item. I was very appreciative.
Response from Macy's
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. We look forward to providing you with outstanding customer service. Sincerely, Macy’s Customer Service