3-Pc. Set Multicolor Cubic Zirconia Stud Earrings with Interchangeable Halo Jackets in Sterling Silver, Created for Macy's
Product details
Web ID: 15795493Missing Backs
I received these earrings and two of the three pairs had no backs. I can't stand Macy's anymore! They are just disappointing.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the item arrived with backs missing and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service