I LOVE the look of these pumps but they are so uncomfortable. I normally wear a size 8 and my feet are pretty narrow. I ordered online and had to exchange for a larger size. The 8.5 is still tight on the left foot and too big on the right. I took them anyway and what a mistake that was. Every time I wear them my feet are in pain at the end of the day. A friend of mine also got these shoes and is having the same problem, she had to order a larger size, doesn't fit right, uncomfortable. It is a shame because they come in great colors and I love INC.