[This review was collected as part of a promotion.] I wish I found this pillow years ago. I have been using it for a few weeks now, and have seen a great improvement in my neck and shoulder issues in that short time, simply from having good support while I sleep. The pillow is actually two pillows---an outer pillow that surrounds an inner pillow. You can determine what works best for you, but for me I found great comfort and support by using both pillows together. I largely sleep on my side and stomach, and not only has this pillow kept me supported without going flat, but it also is very comfortable and helps me to ease into sleep better.
The second feature I love about this pillow... is that it is cool. For years I have tried to find a pillow that gets cool like an old duck feather granny pillow that I had (and had to retire due to allergies).... and this pillow comes very close to it. I do not sleep well on pillows that get hot, so I absolutely love the feel of my head being cushioned in coolness(and not having it be super hot five minutes later). I also have not had any issues with my allergies while using this pillow (I think being anti-microbial might be helping with that).
Overall, this is a fantastic pillow. It is supportive, cushy, and is cool to the touch.