26675EG 1600 GPH Krystal Clear Pool Saltwater System and Sand Filter Pump
Product details
Web ID: 24392159Ratings & Reviews
6 customer images
I do not recommend this product
I used to own this product the salt water system only lasted for four months and I replaced it with a Hayward sand filter system, and that works 10 times better than the Intex
Customer review from intexcorp.com
Response from intexcorp.com
We’re sorry to hear you decided to go with another brand. We appreciate your feedback and regret that the salt water system did not meet your expectations.
Pressure and intake terrible.
The intake on this is terrible. Nothing ever goes into the filter basket. Am I able to plug the middle intake valve? And just run it filter basket and then output? If I close off the middle intake, then it works perfectly. If I do this, am I going to ruin the pump? It just doesn’t make any sense.
Customer review from intexcorp.com
Response from intexcorp.com
We’re sorry to hear about the issues with your pump. Please contact us via chat at intexcorp.com or by phone at 310-549-8235 so we can help troubleshoot and resolve this.
Awesome product
I got mine 4 years ago. It has work so good. Best investment for our pool.
Recommends this product
Customer review from intexcorp.com
Response from intexcorp.com
Thank you for your 5-star review! We're thrilled to hear the sand filter pump has been a great investment for your pool. We appreciate your feedback and are happy it continues to work well for you after four years!
Disappointment
Bought this last year. Chlorinator never worked. Now a year later the pump won’t work.
Customer review from intexcorp.com
Response from intexcorp.com
We're sorry to hear about your experience with the Krystal Clear Sand Filter Pump and Saltwater Chlorine System. Your feedback is important to us. Please reach out for troubleshooting support at chat via intexcorp.com or by phone at 310-549-8235. We're here to help!
the electroid gives out in a year
The electroid plates for the salt water system gave out about a year later. But I fiddled with it for 2-3 months thinking the error codes was either too little salt or calcium build up. Salt water level is high and the there isn't a drop of calcium on the plates. There was never much there in the first place. The replacement Electroid isn't even in stock!!
Customer review from intexcorp.com
Good Value for Money
Settings are a bit finicky to get, but it does what it's supposed to do in a relatively easy format. The only real design flaw is not being able to run multiple times in a single 24 hour period (ie, you can only run it for 2 hours once a day, whereas I'd prefer to run it 2 hours twice a day). We have used it for a full season and started it back up again this season and it works fine. For the price vs your local pool store similar products, this is a good value.
Customer review from intexcorp.com
replacement parts
Titanium Electrode #12873 went bad, trying to order a replacement. Was told this part is not available, and they don't know when they will get more in stock. So, the saltwater filter system won't work without this part.. If Intex can't get replacement parts for their products, they shouldn't be selling them! Very Disappointed!!! With 2 months left of the swimming season, what am I supposed to do!!!!
Customer review from intexcorp.com
Salt water and sand filter
The instructions for the amount of sand required are on the actual product
Customer review from intexcorp.com