I’ve purchased Kendra Scott jewelry items in the past from Bloomingdale's. Each item has always been nicely packaged in a pouch, placed inside a Kendra Scott box. Last week I ordered the mother of pearl Elle earrings as a birthday gift for my sister. The earrings were placed in a Bloomingdales mailing bag, completely UNPROTECTED..No pouch, No box. (Fortunately they weren’t damaged.) Bloomingdales’ employees should be required to package fragile items appropriately.