KitchenAidArtisan 5 Qt. Stand Mixer
Product details
Web ID: 7758937,757 reviewssorted by Newest
I love the Cardamon color
I love kitchenaide. I had my grandmothers for 30 years and it is still working perfectly so I recently bought a new one and gave my daughter my grandmothers.
Customer review from Kitchen Aid
Gift
This was a gift for my granddaughter who just purchased a new house and she absolutely loves it and it matches her kitchen perfectly. And she will probably use it every day because she is a cook!!
Arrived damaged
I’m very disappointed with this purchase. The mixer arrived with significant damage, both KitchenAid boxes were gashed and the unit itself has a visible paint defect in the same area. The shipping box was intact, so this clearly wasn’t a transit issue but a quality control failure. The color is also not as advertised. It appears slightly glossy online, but in reality it’s a dull matte finish. For the price and brand, this level of quality and presentation is not acceptable. I ultimately had to return the item, which created additional work and inconvenience, and left me without a mixer in the end. Overall, this experience fell well below expectations for a product at this price point.
Response from Macy's
Hi Cece, Thank you for providing feedback on your Stand Mixer. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
We received this under warranty for a defective stand mixer and this one doesn't work right either. On the first 2 speeds it jumps. Something is wrong with the gear box. We have only used it a couple times and every time it makes clunking noises.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Carebear1640, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #383504942 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Job Well Done
I've been wanting to get a Kitchenaid stand mixer for a long time but I waited until my old stand mixer (not a Kitchenaid) to break down. And when it did, hubby bought me the Kitchenaid hand mixer first to see if would really like the brand before spending a lot of money on a new stand mixer. I did love the hand mixer so much and lo and behold, hubby bought me this beautiful stand mixer. It has my initials on it which makes it so personal. I used it and it did the job. It's really heavy though but I was fine with it. I love to bake and both of my Kitchenaid mixers are wonderful helpers! I'm obviously a satisfied customer.
Customer review from Kitchen Aid
Not built to last
These mixers aren't built to last anymore. Get a bosch instead. Mines done after a few years of cake making. What a waste of money.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Ashler777, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid stand mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 383138768 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Wonderful mixer!
This mixer is wonderful! I love that it comes in different colors but more than that I appreciate that it does a smooth and quiet job of mixing batter. You can feel that it is well built and lends itself to professional results! I'm very glad I bought this when it was on sale.
Customer review from Kitchen Aid
Best mixer
Perfect mixer just what I needed
Customer review from bloomingdales.com