(This review was collected as part of a promotion.) Had this for almost 3 years with no issues, then the drive coupling on the blender wore out. Had a quick conversation with customer service and they sent me a replacement coupling at no cost. Now the blender works like new again!

[This review was collected as part of a promotion.] I bought this blender for a kitchen renovation/addition. It is still in the box and I look forward to displaying it and using it daily.

[This review was collected as part of a promotion.] I love my new blender, it's powerful and the jar is huge. I miss one feature that is the soup mode, I don't know if this was a previous version, but it was great when blending something hot. Anyway, I love this brand, giving 4 stars just because I really loved the mode.

[This review was collected as part of a promotion.] I bought this less than a month ago and it leaks. I thought maybe it was wet from washing but the leak was also on the base.

[This review was collected as part of a promotion.] We bought it three years ago and the front control panel broke. However, my wife is still using the blender. We have tried to get a panel, but it has been impposible for us.

[This review was collected as part of a promotion.] This blender is fantastic. The various speeds for blending and crushing for summer drinks work really well. It mixes everything perfectly. I love this blender!

I bought this blender around 18 months ago and have used it very sparingly (I tend to use my magic bullet a lot more as the cups are easier to take on the go). Performs very well for making soups, blending ice for margaritas/pina coladas (have to add the liquor and mix first though). Today I noticed that the jug was moving when I would start the blender and instinctively thought something was wrong.... I noticed a rattling in the base so decided to open it up and have a look inside. To my surprise and horror, the motor had completely snapped off its mounts! The rattle I was hearing was one of the mounting screws - both screws had completely sheared off from the plastic stands. Mounting a relatively high torque motor on plastic is not acceptable in my opinion. Scary to think that the motor can fly off inside the housing, causing the unit to fall to the ground... possible risk of electrocution as well. Real shame as I use and have owned a lot of KitchenAid products (stand mixer, electric whisks, food processors) over the years and they have been fantastic. This would be a good blender if it weren't for this major design flaw. Makes me think if I can trust KitchenAid products in the future.

[This review was collected as part of a promotion.] This blender is mostly a well designed and easy to use product. With its variable speeds and functions it meets all needs from crushing ice to chopping fruit and vegetables to puréeing for sauces and smoothies and everything in-between. Mostly easy to clean, one improvement would be to have a removable blade from the canister which would make it even easier to clean.