Liquid Blush, 0.5 oz
Product details
Web ID: 4657088I couldn't close the lid-it was leaking like crazy in my bag
I couldn't close the lid-it was leaking like crazy in my bag
Customer review from narscosmetics.com
Response from narscosmetics.com
Thank you for sharing your feedback regarding our packaging, and we apologize for any disappointment this has caused. The black cap is designed to be pulled straight off, not twisted. Twisting the cap can cause the pump to become loose, which may cause it to leak. We will make sure our internal teams are aware of your comments. Thank you for being a loyal NARS customer. -Ashley, NARS Artist
It's a pump, not a wand
Love everything about this product. Color, packaging, smell, texture. Just felt silly thinking the tip was broken ;)
Recommends this product
Customer review from narscosmetics.com
Favorite blush of all time
I am always trying new blushes and I always come back to this. Perfect summer blush. Holy grail
Customer review from narscosmetics.com
Love it. perfect blush color
Love it. perfect blush color. i ordered 2, though i feel like itll take me awhile to finish one bottle.
Recommends this product
Customer review from narscosmetics.com
the brush is missing when it arrives. this is 2nd time that
the brush is missing when it arrives. this is 2nd time that I received the product with the same problem.
Customer review from narscosmetics.com
Response from narscosmetics.com
Hi Sophie, Thank you for your inquiry about the Liquid Blush. Please note that this product comes with a pump, not a brush. To open it, simply pull the cap straight off-do not twist it, as this may cause the pump to come off as well. To ensure the product stays secure and prevents leaks, place the cap over the pump and turn it clockwise to close. Best regards, Nikki NARS Artist
Don't recommend
Arrived with pump jammed into lid. Opened it according to instructions but still a mess. And now I can't even use or carry because it leaks everywhere. Very dissatisfied
Customer review from narscosmetics.com
Response from narscosmetics.com
We appreciate the feedback you've shared with us. We understand the disappointment caused when a product arrives damaged, and want you to know that we're here to help with a return or exchange. Give us a call at 1-888-788-6277 so we can personally assist. -Ashley, NARS Artist
Better than expected
It's a great product and I will order again. Great color and leaves noticeably color
Customer review from narscosmetics.com
I would not purchase this liquid blush again
I have purchased makeup online a lot. This is the first time I have received a broken item like this. First, I was shocked by the new design. Then I go to the department store and check, this is one broken brush. I called and emailed customer service for the refund. Not got any reply yet. Also, it feel sucks when you still have new purchased item in box and the price dropped again online.
Customer review from narscosmetics.com
Response from narscosmetics.com
Thank you for sharing your feedback regarding our packaging, and we apologize for any disappointment this has caused. The black cap is designed to be pulled straight off, not twisted. Twisting the cap can cause the pump to become stuck in the cap, which appears to be the issue based on your photo. The pump can be removed once it has been stuck in the cap by using a pair of tweezers to grip the black part of the pump that is lodged in the cap and pulling gently. For more assistance, please reach out via live chat to speak with an Artist, and we will be happy to assist. -Ashley, NARS Artist