Neila Flatform Sandals
Product Details
Web ID: 15994254Not well made
Bought this prior season and the loop holding in the strap wore down in only a handful of wears…such a bummer and waste of money because otherwise I loved them
Customer review from naturalizer.com
Response from naturalizer.com
We are so sorry to hear that this has happened to your sandals. We understand how disappointing that is. We may have options for you regarding the shoes, if you could please contact us so we can go over those with you. You can send a message at https://naturalizer.custhelp.com/app/ask or call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. We appreciate your review and we have forwarded your comments to our design team. Thank you for your feedback.
Flat Feet, No Bueno
I have flat feet and the sandal has a high arch, which doesn't feel comfortable on my feet.
Customer review from naturalizer.com
Response from naturalizer.com
We are so sorry to hear that the Neila sandals aren't fitting as expected. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Cute but cheaply made
I love the style but the shoes are not durable. The loop that holds the strap down near the buckle broke within 2 months of gentle wear and the sole wore down before that. I ended up returning.
Customer review from naturalizer.com
Response from naturalizer.com
We are so sorry to hear that the Neila sandals didn't hold up as expected. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. If you have any questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Nice sandal. Fits true to size. Haven’t worn yet.
Cute sandal. Fits true to size. Can’t wait to wear them.
Recommends this product
Customer review from naturalizer.com
Cute but makes a noise
These shoes are cute but makes a noise when I walk. This is due to the plastic used for the foot bed. Not sure if I will keep.
Disappointing quality
I bought these sandals last summer and almost instantly they began falling apart. The casing surrounding the loop that holds the strap down came loose after only one wear and it was all downhill after that. I would have returned them but I purchased them for a two week vacation and never got around to it
Customer review from naturalizer.com
Response from naturalizer.com
We're really sorry your Neila Sandal aren't holding up as expected. We’re happy to say, we stand behind our products. If you feel your item is defective we recommend contacting our Naturalizer Consumer Care Department at https://naturalizer.custhelp.com/app/ask/ or by phone 888-294-1648 for further assistance. We would be more than happy to help.
In love.
Love these. Super cute and the fit is better than most. I have a very narrow foot and have problems finding shoes to fit.
Recommends this product
Customer review from naturalizer.com
European vacation sandal!
Just out of the box- but instantly comfortable- and so cute! I think they are finally the vacation sandal I’ve been looking for- walkable, comfortable and cute!
Customer review from naturalizer.com