Women's Rena Knee High Block Heel Riding Boots
Product Details
Web ID: 13082550Fit is off
Received these today. Leather is beautiful and the colour is awesome. The toe box fits a little small compared to the heel, so they feel tight across the front of my foot and loose at the back, causing my feet to rub against the back. Hopefully I can stretch them because they're clearance and final sale.
Recommends this product
Customer review from naturalizer.ca
Response from naturalizer.ca
We are so sorry to hear that the Rena Knee High Boots aren't fitting quite as expected. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please call our Naturalizer.ca Consumer Care Department at 1-800-727-3036. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
like purchase
Love them! Have hard to fit feet. These are comfortable. Also, happy to now have brown boots
Low quality
Low quality, completely different from what you see on website
Customer review from naturalizer.ca
Response from naturalizer.ca
Thank you for writing a review for Rena Knee High Boot . We are sorry to hear the quality did not meet your expectations and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Naturalizer Canada Consumer Care Department at https://naturalizerca.custhelp.com/app/ask or by phone 800-727-3036 .Thank you for your review.
Great boot more narrow than other narrow boots
VERY narrow compared to the Joslynn Narrow Calf Knee High Boot that I bought last year but I managed to stretch the calf a bit by using equal parts water and alcohol then leaving them over night in a boot thingy that keeps them straight. Am able to do the zipper up now. I'm a size 9 and the fitting of the foot is good just a wee snug still. It'll stretch more I'm sure.
Customer review from naturalizer.ca
Comfortable Fit
Love the fit. They are very comfortable and stylish.
Recommends this product
Customer review from naturalizer.com
Very disappointing!
I purchased the Kalina boot on Nov 17/24 and am very happy with them. I then decided to buy a pair of the Rena boots. Both boots were advertised as having a 14.5 cm calf circumference and as my pair of Kalina boots fit perfectly, I thought the Rena boots would fit the same. Not even close! I can’t zip them up and when measured, the circumference is more like 12.5 to 13 cm. I knew when I purchased the boots that they were not returnable but, I didn’t count on the measurements being so off from the ones advertised. I’m very disappointed and unhappy… if I can’t rely on the advertised sizing, it’s too much of a risk ordering from your company.
Customer review from naturalizer.ca
Response from naturalizer.ca
We're incredibly sorry that the Rena Knee High Boot didn't fit like the Kalina Boot! Our records indicate that this style has a 14.6" calf circumference. This is based on a size 6.0. For each half size larger, shaft height increases by .12", circumference by .20". If the boots you received do not match this information, please contact our Consumer Care Department at 1-800-727-3036 for further assistance. Please reference ticket #250126-000100 when calling. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT.
Worth the wait
I have small calves and these boots are perfect for me.
Customer review from naturalizer.com
Warm and comfortable
These boots are not only attractive but comfortable and warm. I am able to walk far and wide in total comfort.
Recommends this product
Customer review from naturalizer.ca