Persian Vintage-Inspired Raylene Area Rug Collection
Product Details
Web ID: 111490207 months ago
Customer review from nuLOOM.com
8 months ago
Great rug!
[This review was collected as part of a promotion.] This rug looks even better in person. The colors are so vibrant and I love the pop that it adds to my living room. It rolled out great and the wrinkles were gone in about 24 hours.
Recommends this product
Customer review from nuLOOM.com
8 months ago
Customer review from nuLOOM.com
8 months ago
Lovely Rug!
[This review was collected as part of a promotion.] We love this rug! We got it for the study in our home! Works perfect in the room.
Recommends this product
Customer review from nuLOOM.com
10 months ago
Received Free ProductNo
Ehhhh
It looks ok. But very very thin and low quality. I guess you get what you pay for.
Customer review from nuLOOM.com
Response from nuLOOM.com
Rugs USA CS9 months ago
Hi Dr K, Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top-tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget. We are sorry to hear that you’re not 100% happy with your rug! This is not the experience we want for our customers. I will be reaching out to you via email to follow up on your concerns. Thank you again for your feedback, and we look forward to catering to more of your home design needs in the future! Best, Rugs USA Customer Support
10 months ago
Received Free ProductNo
Rug with wrinkles
The color is great but we can’t get the wrinkles out of the rug
Recommends this product
Customer review from nuLOOM.com
Response from nuLOOM.com
Rugs USA CS9 months ago
Hi there, Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top-tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget. We understand creases and bunching can be a pain when receiving a new area rug. These are normal and will flatten within 2 -3 weeks as you begin to use your new rug. Use these tricks to help flatten your rug: Back Rolling: Roll the carpet out, then roll it back up reversely with the backside up. Let it sit rolled up reversely for a day or 2, or until it flattens out. Heavy Objects: Lay a piece of heavy furniture or objects on affected areas for a day or 2, or until it flattens out. If the corners are sticking up, curl them back and place heavy objects on affected areas going the opposite way. Heat: Use this technique as a last resort only. Place the rug over a cleared concrete or area like a driveway or sidewalk setting during dry sunny conditions. Allow the rug to be positioned for optimal sunlight as long as possible to give the rug time to absorb the sun's heat for up to 2 hours, but use more time if needed. Blow Dryer: If a large concrete patch with optimal sunlight is not accessible, flip the rug over and use a hair dryer to affected areas to heat up the creases. Always hold the hair dryer 7 to 12 inches away from the rug going side to side on a medium setting, as heat can sometimes cause backing to melt. Thank you again for your feedback, and we look forward to catering to more of your home design needs in the future! Best, Rugs USA Customer Support
11 months ago
from OK
Received Free ProductNo
Unfortunately…..
This rug is colorful. However, it didn’t look good in our dining room with our furniture. We are returning it.
1 year ago
Customer review from nuLOOM.com