Sahara Shag MLSH02D 7'6" x 9'6" Area Rug
Product Details
Web ID: 12298512Great colors and fast shipping, easy process, but extreme chemical smell even after airing out
I bought this rug because of previous review said there was no smell. I paid more for the rug here than other places for that purpose and unfortunately, although ordering, shipping was very good, the rugs smell badly and even after 2 days of airing outside when bringing in you still smell and get headaches from it so they have to go back outside and hopefully will eventually stop gassing
Customer review from nuLOOM.com
Response from nuLOOM.com
Hi there Cali, Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top-tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget. We are sorry to hear about this issue. This is not the experience we want for our customers. Some rugs may have an odor when first opened. This is a normal process known as off-gassing, and the smell should dissipate within a week or so. If needed, air out your rug either outdoors or in a well-ventilated room. I will be reaching out to you via email to follow up on your concerns. Thank you again for your feedback, and we look forward to catering to more of your home design needs in the future! Best, Rugs USA Customer Support
The Finishing Touch - Love This!
Perfect Choice for our newly remodeled bedroom! Colors true to description and photos
Recommends this product
Customer review from nuLOOM.com
Shag Rug
[This review was collected as part of a promotion.] Rug is soft and matches perfect. Rug fit perfect in room and rolled out flat right away.
Recommends this product
Customer review from nuLOOM.com
Customer review from nuLOOM.com
Customer review from nuLOOM.com
Customer review from nuLOOM.com
Customer review from nuLOOM.com
Customer review from nuLOOM.com