Compact Cordless Electric 1.5 Liter Glass Kettle
Product Details
Web ID: 12483155Lid hinge broke
Hi, I bought this kettle under a year ago and was mostly satisfied (it boiled water quickly, shut oft on completion and looked nice while doing that. Last week the lid broke off upon pressing the “push” button while pouring it scalding my wife’s hand.
Customer review from Salton
Stay clear of Salton's clear kettle. Ouch!!
Zero would be the better rating. This kettle is a scorcher, literally. When you pour the boiling water out, lava-hot steam comes out the back right where your hold the handle. Did no one even test this thing? We use oven mitts to save our skin from 2nd degree burns. Don't need to learn that lesson twice!
Customer review from Salton
doesnt last
Barly lasted a year. minimal use. another junk small appliance .
Customer review from Salton
Response from Salton
Salton's cordless glass kettle model GK1831 has a 2-year warranty with us. Email Salton's customer service for your warranty replacement which will ship direct to your home. Email us: service@salton.com
great design: defective plastics
60335-1860335-2-15 code:2038 Intertek. 4005297 Compact Cordless Electric Glass Kettle Materials Defective: > clear plastic insert on lid top-of-dome shrunk from wet and heat exposure; released thin decorative-metal insert of dome of lid (fire-danger risks elevated, risk of overheating: defective lid on kettle causes device to boil dry) + > movable plastic screen-filter disintegrated from wet and heat exposure (particules contaminating hot water)
Recommends this product
Customer review from Salton
Salton glass kettle
I was looking forward to using my new glass kettle. It is disappointing for several reasons: 1. Compared to my last kettle with a straight handle, this model has a rounded handle and it is very easy to scald oneself when pouring boiling water due to the angle of the kettle when holding the curved handle, Quite dangerous. 2 Instructions say don't boil with water below 1/2 litre mark - pouring this amount of boiling water is even more dangerous with scalding too easy to happen. 3. It is confusing to have the 'on' button beside the 'lid' button, quite often pressing the wrong one.
Customer review from Salton
Response from Salton
Your feedback is very much appreciated. Salton glass kettle model GK1831 handle should be held below the power switch while pouring. In addition, this kettle uses the universal symbol for 'POWER' and the word 'PUSH' to open the lid. There should not be any confusion between the two buttons but if it takes time please use with caution.
Eileen librock
Was bought for a gift and it didn’t last over a year
Customer review from Salton
Doesn’t work
I plugged in this Salton Electric Glass Kettle (GK1831) and it doesn’t work!
Customer review from Salton
Response from Salton
Hi Sue, Salton's service department can assist you with this problem. Contact us for your warranty replacement which will ship direct to your home. Email us: service@salton.com
Love this kettle
I buy one every year!! I like glass as opposed to plastic for cleanliness reasons. This last one has only lasted 3 months before it wouldn't shut off... when I grabbed the handle, it burnt my hand, it was so hot! Now, it starts and stops on its own, fire hazard really
Customer review from Salton
Response from Salton
Hi Patti, we appreciate your feedback and encourage you to contact Salton's service department for your new and improved Salton model GK1831. Email us: service@salton.com