How do I make an appointment? How long does an appointment last?
It depends. Locking down a formal look or wardrobe refresh can take up to two hours, but we can knock out gift shopping in 15 to 30 minutes.
How much do I have to spend?
Nothing! Our stylist service is free. Plus, if it's your first time, you'll get 20% off your finds.
Can I make an appointment for just one item?
Where is the service available?
Pop your ZIP Code into our booking tool to find the store nearest you.
When do you offer appointments?
All day, every day. Or, almost—you'll have to schedule within normal store hours and line up with our stylists' availability.
How far in advance do I need to make my appointment?
We can handle your last-minute fashion emergency, but at least two days notice is best.
Can I speak with a Stylist before coming in?
Of course. Once you're matched up with a stylist, feel free to reach out. Don't forget to share your Macy's List
and create a style profile when you book!
What can I expect when I get there?
Our undivided attention! We'll have a private fitting room set aside for you with all our best recommendations waiting inside. Try on what you like, and we'll go from there.
Is the My Stylist @ Macy's service just for women, or do you help men as well?
We know the entire store like the back of our hand—and we're here to help everyone.
How do I know if My Stylist @ Macy's will get me and my style?
We're pros! Think of us as your fashion guides—you tell us what you like, and we'll use our expertise to find the best picks for you.
Is there an option to work with someone online?
Not right now, but stay tuned!
Can you help me find a gift?
Absolutely! We can even wrap and ship it for you.