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But we are glad to know that you were able to replace the insoles for your shoes. Please know we will share your comments with the appropriate parties to try and upgrade the shoes in the near future. 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I DO NOT RECOMMEND IT, DONT WASTE YOUR MONEY","totalFeedbackCount":1,"totalPositiveFeedbackCount":1,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"18573127","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/d3eb173f-4c52-5879-b867-2af6d55e2f4b","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/dfe0b385-8b8c-5c83-82ae-b9179d64b5db","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"We are so sorry this is happening to your Drive Slip Resistant shoes. If you are within our 45-day return policy, we may be able to assist you with a refund for defective items. To review our complete return policy, please visit the page below: \n\nhttps://www.drschollsshoes.com/help/returns-and-exchanges?icid=Footer_Help_Returns\n\nEnter your Order Number or Email Address and your Ship-To/Bill-To Zip Code. Then, you'll select the \"Reason for Return\" in the drop-down menu and click \"Add to Return.\" Click \"Next\" and then either request to print or send to your email. Re-package your shoes in the original brand box, include the packing slip inside and the reason for return, and tape the label to the outside of the box. We recommend visiting a staffed FedEx location to drop your package. \n\nTo find the nearest location, visit http://www.fedex.com/locate/.\n\nPlease be aware that we make no guarantee of a return for items which do not feature a manufacturing defect. If our Returns Department is unable to deem the shoes as defective, unfortunately, no other recourse is available.\n","department":"Consumer Care","responseSource":"Workbench","date":"Aug 29, 2022","sourceClientName":"drschollsshoes.com"}],"syndicationSource":{"name":"drschollsshoes.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/66c087ed-973d-4af9-aab5-e2f61826b01c"},"syndicated":true,"submissionTime":"Aug 29, 2022","incentivizedReview":false},{"reviewId":207067009,"productId":11127776,"authorId":"e2dvtd50ofjlhtqvzu0o0sinu","userNickname":"Paper thin insoles","userLocation":"Lincoln, Nebraska","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Waste of money","reviewText":"I work on my feet all day long at a dental office. 10 hours a day. \r\nWorse shoes I've EVER bought for work. The insoles are so thin it wasnt even funny.  If you buy this shoe. AUTOMATICALLY BUY INSOLES. Couldn't make it through the whole day the first day I wore them. \r\nNo support at all. The toe of the show tore within the first day or I would return ASAP.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"16405662","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/a6cabe18-96a0-5b8f-91f7-952907218be0","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/876b9ee6-8c2a-5c46-84e0-78ad15d23b79","sizeId":"thumbnail"}}},{"caption":"Paper thin insoles","photoId":"16405663","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/930c2180-d0a7-5174-a0fa-3091202bdd37","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/a0a3022b-5bc3-5034-806a-bb1ad235abcc","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"We're really sorry your Drive slip resistant shoes aren't holding up as expected. We’re happy to say, we stand behind our products and offer refunds for defective items through our Defective Return Policy. Unfortunately, we cannot assist with repairs, nor send replacement parts or shoes. We apologize for any disappointment caused.\n\nWe ask you to please visit our website's FAQ page to read more about our Defective Return Policy and to download the Defective Product Return Form. Please read the instructions entirely, as there’s important information to be aware of. Follow the link below and click on \"My shoes are defective. Can I return them?\":\n\nhttps://www.drschollsshoes.com/help/faq?icid=Footer_Help_FAQ\n\nWe appreciate your understanding and hope we're able to help!","department":"Consumer Care","responseSource":"Workbench","date":"Apr 19, 2022","sourceClientName":"drschollsshoes.com"}],"syndicationSource":{"name":"drschollsshoes.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/66c087ed-973d-4af9-aab5-e2f61826b01c"},"syndicated":true,"submissionTime":"Apr 19, 2022","incentivizedReview":false},{"reviewId":165593998,"productId":11127776,"authorId":"ekxqq2bh2zecz2j2fe0gnkx3i","userNickname":"shouldacontactedosha","userLocation":"South Jersey","ratingsOnly":false,"rating":2,"ratingRange":5,"recommended":false,"title":"1 star for each month they lasted","reviewText":"Was able to hold the sole on with Shoe Goo until a new pair came from New Balance. This is from 2 months of part-time work in a hospital kitchen.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"caption":"Could be considered \"eco-friendly\" to decompose so rapidly...","photoId":"8728950","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/b1058b19-837a-5eac-897b-44def39a400a","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/0e1b498d-ae6a-5990-b5cc-82608d3cfe74","sizeId":"thumbnail"}}},{"caption":"If that is not a trip hazard, then i don't know what one is.","photoId":"8728951","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/bf2ce653-dcb0-5ec7-bfdf-aca05713691f","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/ea177ed8-5793-59d9-bd3f-bf1f609fa646","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"drschollsshoes.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/66c087ed-973d-4af9-aab5-e2f61826b01c"},"syndicated":true,"submissionTime":"Nov 13, 2020","incentivizedReview":false},{"reviewId":121882548,"productId":11127776,"authorId":"315d0556-24cc-4d6d-960b-3bf8237d0789","userNickname":"Dbennett","userLocation":"San diego","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Fell apart in 6 months","reviewText":"I bought these shoes 6 months ago and the sole is tearing apart on both shoes. I work at a coffee shop- nothing crazy- easy pace. The shoes I bought at another big brand company lasted me 2 years at a more intense environment. The only reason I threw my last pair away was because they were canvas material and got really discolored. STILL INTACT though. I want my money back.","totalFeedbackCount":1,"totalPositiveFeedbackCount":1,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"caption":"The heck","photoId":"3701277","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/d39ca766-b7aa-5674-9ac4-cc83f422204e","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/09ddf34c-7ebd-5c7e-aa01-6e65a497bc9f","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"drschollsshoes.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/66c087ed-973d-4af9-aab5-e2f61826b01c"},"syndicated":true,"submissionTime":"Dec 04, 2018","incentivizedReview":false},{"reviewId":114142275,"productId":11127776,"authorId":"e669053e-305a-4d0c-86f6-c9ac976a7114","userNickname":"Worker","userLocation":"Kissimme, FL","ratingsOnly":false,"rating":2,"ratingRange":5,"recommended":false,"title":"Terrible not what expected!","reviewText":"I purchased these shoes because they have the gel insole and it mentioned that they had cushioning to support my feet; as I stand in one spot all day at a theme park. They are nothing like i expected not only do they not have support they also run one size smaller they feel like an 8 instead of a 9. Then to top it off they are not water resistant the front part of the shoe gets soaked (i know as it has been raining a lot here). Then they get scuffed easily both of my shoes now have white scuff marks on the sides and I just got them less then two weeks ago. It is as though I paid for work shoes that are worse then hand me downs. I should have known not to get work shoes from your company again cause my last pair of shoes was also from you guys and they were not very comfortable either and I had to go with a size 10 wide that time (but at least those type were a lot more water resistant, scuff proof, and had a little bit more comfort to them. This type of shoe should not be marketed as a work shoe.","totalFeedbackCount":3,"totalPositiveFeedbackCount":3,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"caption":"The scuff marks","photoId":"3485311","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/cd378612-18ec-5f2e-8cbe-015ae5e8109c","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/9e8bf4fe-9f84-530a-9204-b18174d24562","sizeId":"thumbnail"}}},{"caption":"What the shoes look like","photoId":"3485312","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/4f615de9-0135-56c9-905d-e93dd02f77d2","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86ZHJzY2hvbGxzc2hvZXM/2f09420a-4fd2-5a9f-aaaa-029935bdbd4b","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"drschollsshoes.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/66c087ed-973d-4af9-aab5-e2f61826b01c"},"syndicated":true,"submissionTime":"Jun 01, 2018","incentivizedReview":false}]},"generatedSummary":{"summary":"* The shoes provide good comfort and support for long hours on one's feet, with adequate cushioning and traction.\n* Some customers experienced issues with the fit, including the shoes running small or narrow, even in the wide width version.\n* A number of reviewers reported the soles coming apart quickly and the shoes causing foot pain.\n* The quality and durability of the shoes appear to be inconsistent.","type":"TEXT","title":"REVIEW_SUMMARY","detail":"BULLET_FORMAT_SUMMARY","disclaimer":"This summary is generated by artificial intelligence based on customer reviews"}}]}],"meta":{"tags":{"canonical":"/shop/product/dr.-scholls-womens-drive-slip-resistant-work-shoes?ID=11127776"},"analytics":{"data":{"page_type":"product","t_category_id":["26499"],"t_category_name":["Athletic & Sneakers"],"is_big_ticket":["false"],"is_big_ticket_v2c":["false"],"product_id":["11127776"],"product_low_availability":["false"],"product_availability_message":[""],"product_name":["Women's Drive Slip-Resistant Work Shoes"],"product_type":["single item"],"product_original_price":["50.00"],"product_shipping_surcharge":["0.0"],"product_price":["50.00"],"product_pricing_state":["ZERO"],"product_rating":["3.2"],"product_reviews":["83"],"product_video":["false"],"product_gwp_available":[],"product_pwp_available":[],"true_fit_eligible":["true"],"findation_eligible":["false"],"product_brand":["Dr. Scholl's"],"consolidated_product":"false","gdp_eligible":"false"}},"soastapageinfo":{"site":"GCP","appserver":"UNKNOWN_CLONE","timestamp":"04/16/2026 08:34:59 EDT","release":"localhost","releaseDate":"2026-04-01T16:08:03.529Z","version":"3.220.0"}},"productMktData":{"@context":"http://schema.org","@type":"Product","name":"Women's Drive Slip-Resistant Work Shoes","category":"Women's Fashion, Shoes & Accessories","brand":{"@type":"Brand","name":"Dr. Scholl's"},"image":["https://slimages.macysassets.com/is/image/MCY/products/2/optimized/17228142_fpx.tif","https://slimages.macysassets.com/is/image/MCY/products/6/optimized/17228146_fpx.tif","https://slimages.macysassets.com/is/image/MCY/products/5/optimized/17228145_fpx.tif","https://slimages.macysassets.com/is/image/MCY/products/4/optimized/17228144_fpx.tif","https://slimages.macysassets.com/is/image/MCY/products/3/optimized/17228143_fpx.tif"],"productID":11127776,"url":"https://www.macys.com/shop/product/dr.-scholls-womens-drive-slip-resistant-work-shoes?ID=11127776","description":"Slip resistant work shoes for women with all-day comfort. 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Unacceptable.  Second, although I ordered wide, the stitching at the end of the lace area was so tight and inflexible that the bottom of my big toe felt bruised after I'd had them on only about 15 minutes--and not even walking around.  Unacceptable.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":1,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"Jimbob"},"datePublished":"2025-12-16","name":"Terrible work shoes","description":"I ordered wide and it was too small for my feet. It is uncomfortable to wear and hurts my back. They are NOT slip resistant, I slide all over the place. 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