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After two days of building we finished this. It was hard—our fingers hurt from assembling the stairs—but then I was able to play with it and loved it. We liked that it had different Elsa figures.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"LEGO","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/58677dff-05ef-4de7-af8e-5eb9e371b0b5"},"syndicated":true,"submissionTime":"Aug 17, 2025","incentivizedReview":false},{"reviewId":1178054888,"productId":12939532,"authorId":"bed1971c-f78b-44db-b313-a211d87e02b0","userNickname":"Evaggelia2018","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"great set","reviewText":"It was a great gift for my daughter. The only problem was the absence of Gustav","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_GR","hasPhotos":false,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"LEGO","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/58677dff-05ef-4de7-af8e-5eb9e371b0b5"},"syndicated":true,"submissionTime":"Jan 01, 2025","incentivizedReview":false},{"reviewId":1148869129,"productId":12939532,"authorId":"ec08f596-dd56-48ff-a79e-3a43e9448597","userNickname":"UniKat","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"Just 1 mistake","reviewText":"Since I read reviews before purchasing, I expected stair pieces to possibly be in the wrong bags, but everything was in perfect order. My 6-year old daughter was able to build it with help, but my 1 tiny critique is that the chandelier instructions don’t look right to me. We put the large, 7-piece snowflake at the top (not the bottom) and there was only 1 smaller snowflake (not 2). This is how it looks in the product shots too. But we love it all. It was so much fun to build together and I hadn’t expected all the play value with the throne, bed, closet, and even a piano. Marvelous!","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"LEGO","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/58677dff-05ef-4de7-af8e-5eb9e371b0b5"},"syndicated":true,"submissionTime":"Oct 28, 2023","incentivizedReview":false},{"reviewId":1144533346,"productId":12939532,"authorId":"eb8c8ffd-74be-48e6-b702-382a13ca5966","userNickname":"ItchyPlatypus096","ratingsOnly":false,"rating":4,"ratingRange":5,"recommended":false,"title":"Organizing","reviewText":"[This review was collected as part of a promotion.] There are 9 bags and some extra bag with same number. Should have put them all in a bag so we dont have to look for the 2nd one. Plus some legos are not in this bag, i have to look for another bag. Very not convenience. The pictures with the legos are not in one bag. Waste of time. Unorganized direction.","totalFeedbackCount":4,"totalPositiveFeedbackCount":1,"totalNegativeFeedbackCount":3,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"1008776323","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/5ee0bdbe-b91c-5d9d-924c-3bcb420baa5f","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/fa15ed11-2f3b-5790-9470-664b4c4ed9eb","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"LEGO","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/58677dff-05ef-4de7-af8e-5eb9e371b0b5"},"syndicated":true,"submissionTime":"Aug 10, 2023","incentivizedReview":true},{"reviewId":1136448705,"productId":12939532,"authorId":"62fd0107-4a84-4fef-903e-83abdeabaaa4","userNickname":"CeeS","ratingsOnly":false,"rating":4,"ratingRange":5,"recommended":true,"title":"Beautiful Castle with a few issues","reviewText":"I liked building this castle.  It is quite beautiful.  However, there were a few issues.  The rubber-like pieces do not enhance the look.  But, the biggest problem that I had was that bricks were not in the correct bags.  There were no bricks missing, but bricks from bags 2 were in bag 3; bricks from bag 3 were in bag 4, etc.  This continued throughout and made it more difficult to build.  But, I'm glad I persevered.","totalFeedbackCount":3,"totalPositiveFeedbackCount":3,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_CA","hasPhotos":false,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"We're happy to hear you persevered as well! Thank you for calling out the issue and be assured we'll pass along to the correct team here!","department":"LEGO® Customer Service","responseSource":"Workbench","name":"Jane","date":"Mar 11, 2023","sourceClientName":"LEGO"}],"syndicationSource":{"name":"LEGO","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/58677dff-05ef-4de7-af8e-5eb9e371b0b5"},"syndicated":true,"submissionTime":"Mar 12, 2023","incentivizedReview":false},{"reviewId":1131143797,"productId":12939532,"authorId":"be23c36e-15a5-43cb-b5b7-14922e9d7695","userNickname":"Daniele","ratingsOnly":false,"rating":3,"ratingRange":5,"recommended":false,"title":"Transparent pieces pity","reviewText":"The build is satisfying, my 10 year old Frozen's fan enjoy it a lot.\nOne thing upset me: the quality of the blue transparent pieces it's not what I expected. We own the Elsa's Magical Ice Palace and we  were very impressed by the blue transparent pieces. In this set I thought that I would find the same, but that was not the case. Those pieces looks like they're not even Lego, the plastic feels like rubber and they're opaque, not glass transparent.\nThat's a very pity for such a nice set..","totalFeedbackCount":11,"totalPositiveFeedbackCount":7,"totalNegativeFeedbackCount":4,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"1007355352","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/b5c1d96f-5a5f-54e5-9b5b-2ac7b86ac94b","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/c1391199-1ac3-53d8-ad40-00ddfda662c9","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"LEGO","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/58677dff-05ef-4de7-af8e-5eb9e371b0b5"},"syndicated":true,"submissionTime":"Dec 26, 2022","incentivizedReview":false},{"reviewId":1123235479,"productId":12939532,"authorId":"e4367444-e1ed-4eab-9902-cce58c84bd3e","userNickname":"SlytherinBuilder9","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"Beautiful Piece!","reviewText":"I finished this build in around three days when taking my time after work. It is a beautiful build, and I love the fun little elements in the interior! I also love the figures that are included with this set. I have it displayed on my shelving underneath my mounted TV.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"LEGO","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/58677dff-05ef-4de7-af8e-5eb9e371b0b5"},"syndicated":true,"submissionTime":"Aug 03, 2022","incentivizedReview":false},{"reviewId":1122230061,"productId":12939532,"authorId":"2c8311ee-ed46-4ee5-8aa0-8284162dcc0c","userNickname":"Taomoon","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"Only Way for Christoph","reviewText":"My daughter is fairly young and is more interested in the play than the building.  I mainly chose this as it was the only way to get Christoph so my Daughter could have all the main Frozen characters for her stories.  If there was a cheaper way to get Christoph I would have.   If he was in a different earlier set, I wasn't paying attention until my daughter got into Frozen.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"LEGO","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/58677dff-05ef-4de7-af8e-5eb9e371b0b5"},"syndicated":true,"submissionTime":"Jul 17, 2022","incentivizedReview":false}]},"reviewsWithPhotos":{"totalReviewsWithPhotos":6,"totalPhotos":10,"limitPhotos":12,"offsetPhotos":0,"reviews":[{"reviewId":1144533346,"productId":12939532,"authorId":"eb8c8ffd-74be-48e6-b702-382a13ca5966","userNickname":"ItchyPlatypus096","ratingsOnly":false,"rating":4,"ratingRange":5,"recommended":false,"title":"Organizing","reviewText":"[This review was collected as part of a promotion.] There are 9 bags and some extra bag with same number. Should have put them all in a bag so we dont have to look for the 2nd one. Plus some legos are not in this bag, i have to look for another bag. Very not convenience. The pictures with the legos are not in one bag. Waste of time. Unorganized direction.","totalFeedbackCount":4,"totalPositiveFeedbackCount":1,"totalNegativeFeedbackCount":3,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"1008776323","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/5ee0bdbe-b91c-5d9d-924c-3bcb420baa5f","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/fa15ed11-2f3b-5790-9470-664b4c4ed9eb","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"LEGO","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/58677dff-05ef-4de7-af8e-5eb9e371b0b5"},"syndicated":true,"submissionTime":"Aug 10, 2023","incentivizedReview":true},{"reviewId":1131143797,"productId":12939532,"authorId":"be23c36e-15a5-43cb-b5b7-14922e9d7695","userNickname":"Daniele","ratingsOnly":false,"rating":3,"ratingRange":5,"recommended":false,"title":"Transparent pieces pity","reviewText":"The build is satisfying, my 10 year old Frozen's fan enjoy it a lot.\nOne thing upset me: the quality of the blue transparent pieces it's not what I expected. We own the Elsa's Magical Ice Palace and we  were very impressed by the blue transparent pieces. In this set I thought that I would find the same, but that was not the case. Those pieces looks like they're not even Lego, the plastic feels like rubber and they're opaque, not glass transparent.\nThat's a very pity for such a nice set..","totalFeedbackCount":11,"totalPositiveFeedbackCount":7,"totalNegativeFeedbackCount":4,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"1007355352","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/b5c1d96f-5a5f-54e5-9b5b-2ac7b86ac94b","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/c1391199-1ac3-53d8-ad40-00ddfda662c9","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"LEGO","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/58677dff-05ef-4de7-af8e-5eb9e371b0b5"},"syndicated":true,"submissionTime":"Dec 26, 2022","incentivizedReview":false},{"reviewId":1101644243,"productId":12939532,"authorId":"6ea02b","userNickname":"BelindaBelieves1","userLocation":"Boys Ranch, Texas","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"LOVE LOVE LOVE LEGO","reviewText":"[This review was collected as part of a promotion.] I’m a HUGE fan of the LEGO brand. LEGO has out done themselves with DISNEY The Ice Castle. This set has 1,709 pieces and it’s spectacular! It comes with 9 character pieces. The detail is phenomenal. I’m so impressed with this set. It will take time to build but it’s so worth it! Definitely a kit for older children. I love the FROZEN movies so I’m so excited to add this to my collection.","totalFeedbackCount":16,"totalPositiveFeedbackCount":6,"totalNegativeFeedbackCount":10,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"1004626096","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/1ebe8f93-38db-5444-8351-c0e8f266b0e6","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/06c04387-adf2-53fb-8be8-da0f60da61ff","sizeId":"thumbnail"}}},{"photoId":"1004626097","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/ff554a18-a92e-5f6f-b38c-fef7a58b0740","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/813b3c58-cc3c-5fca-9a4f-0165a87fd27f","sizeId":"thumbnail"}}},{"photoId":"1004626098","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/8b034936-8428-5936-9b29-36a480727ec2","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/21b66255-e1f8-5a20-9f6c-6e19d31b86c1","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"LEGO","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/58677dff-05ef-4de7-af8e-5eb9e371b0b5"},"syndicated":true,"submissionTime":"Aug 20, 2021","incentivizedReview":true},{"reviewId":1100300420,"productId":12939532,"authorId":"74d67a","userNickname":"Jessicalyn2684","userLocation":"Paducah","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":false,"title":"Very cool!!!","reviewText":"[This review was collected as part of a promotion.] This lego set is one of my favorites!! It is so cool looking and so fun to put together. A beautiful rendition of the actual Ice Castle in the movie!! This is a Lego set that once put together can be beautifully displayed any time of the year!!","totalFeedbackCount":4,"totalPositiveFeedbackCount":1,"totalNegativeFeedbackCount":3,"featured":false,"contentLocale":"en_US","photos":[{"caption":"So very cool!!","photoId":"1004555133","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/72288356-ce1f-54b1-b00f-ed0f83492843","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGVnby1nbG9iYWw/9af38369-fbfb-5814-bd77-6b7f0b16b85c","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"LEGO","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/58677dff-05ef-4de7-af8e-5eb9e371b0b5"},"syndicated":true,"submissionTime":"Aug 07, 2021","incentivizedReview":true},{"reviewId":1099542262,"productId":12939532,"authorId":"fe86b010-0fd5-450c-b940-fd156533de5e","userNickname":"Pink 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The only problem was the absence of Gustav","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":5,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"UniKat"},"datePublished":"2023-10-28","name":"Just 1 mistake","description":"Since I read reviews before purchasing, I expected stair pieces to possibly be in the wrong bags, but everything was in perfect order. My 6-year old daughter was able to build it with help, but my 1 tiny critique is that the chandelier instructions don’t look right to me. We put the large, 7-piece snowflake at the top (not the bottom) and there was only 1 smaller snowflake (not 2). This is how it looks in the product shots too. But we love it all. It was so much fun to build together and I hadn’t expected all the play value with the throne, bed, closet, and even a piano. Marvelous!","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":5,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"ItchyPlatypus096"},"datePublished":"2023-08-10","name":"Organizing","description":"[This review was collected as part of a promotion.] There are 9 bags and some extra bag with same number. Should have put them all in a bag so we dont have to look for the 2nd one. Plus some legos are not in this bag, i have to look for another bag. Very not convenience. The pictures with the legos are not in one bag. Waste of time. Unorganized direction.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":4,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"CeeS"},"datePublished":"2023-03-12","name":"Beautiful Castle with a few issues","description":"I liked building this castle.  It is quite beautiful.  However, there were a few issues.  The rubber-like pieces do not enhance the look.  But, the biggest problem that I had was that bricks were not in the correct bags.  There were no bricks missing, but bricks from bags 2 were in bag 3; bricks from bag 3 were in bag 4, etc.  This continued throughout and made it more difficult to build.  But, I'm glad I persevered.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":4,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"Daniele"},"datePublished":"2022-12-26","name":"Transparent pieces pity","description":"The build is satisfying, my 10 year old Frozen's fan enjoy it a lot.One thing upset me: the quality of the blue transparent pieces it's not what I expected. We own the Elsa's Magical Ice Palace and we  were very impressed by the blue transparent pieces. In this set I thought that I would find the same, but that was not the case. Those pieces looks like they're not even Lego, the plastic feels like rubber and they're opaque, not glass transparent.That's a very pity for such a nice set..","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":3,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"SlytherinBuilder9"},"datePublished":"2022-08-03","name":"Beautiful Piece!","description":"I finished this build in around three days when taking my time after work. It is a beautiful build, and I love the fun little elements in the interior! I also love the figures that are included with this set. I have it displayed on my shelving underneath my mounted TV.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":5,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"Taomoon"},"datePublished":"2022-07-17","name":"Only Way for Christoph","description":"My daughter is fairly young and is more interested in the play than the building.  I mainly chose this as it was the only way to get Christoph so my Daughter could have all the main Frozen characters for her stories.  If there was a cheaper way to get Christoph I would have.   If he was in a different earlier set, I wasn't paying attention until my daughter got into 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