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The 2nd one is having the same issues.  It looks like they placed some covers behind the vents to prevent the spray out, but it's not working.  Just got through having to wipe down the sides our sectional due to the spray from the vents.  Gross and very unsanitary.  I am going to return this 2nd one and move on to something else.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"50190675","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/44caab45-dffb-55ec-b816-5aaec8dabc26","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/e3abb7e1-6349-5538-b757-3b1b329bf7e9","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi there,\n\nThank you for taking the time to share this feedback with us. We’re truly sorry to hear about the issue you experienced with your Shark CarpetXpert, especially the water spraying from the side vents. We understand how frustrating and upsetting that must be, particularly after already receiving a replacement and dealing with unsanitary cleanup.\n\nWe can see that you recently reached out to our team and that this situation has been resolved. If you have any additional questions or concerns, please feel free to reach out to us through the link below and we’ll be happy to assist further.\nhttps://support.sharkninja.com/contact-us\n\nKind regards,\nShark Home","department":"SharkNinja","responseSource":"mc-api","date":"Apr 06, 2026","sourceClientName":"sharkninja.com"}],"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Apr 05, 2026","incentivizedReview":false},{"reviewId":382530306,"productId":16505883,"authorId":"zeqrl3ifljhdlsm7se6rg0esxx","userNickname":"britgal","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":false,"reviewText":"This small be very effective cleans all carpets and rug extremely well.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Mar 25, 2026","incentivizedReview":false},{"reviewId":381359523,"productId":16505883,"authorId":"z7h7qdeat2atxbqpx7uo35m7gd","userNickname":"Shark 2","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":false,"title":"Carpet cleaner","reviewText":"Used it for the first time today and it worked great. 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Have only had it a couple months and it has started leaking dirty water from the bottom. Not sure what the issue is. Otherwise cleans very well.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi there,\n\nThank you for taking the time to leave a review.\n\nWe’re really upset to hear that your CarpetXpert has started leaking dirty water after only a couple of months. That’s certainly not something you should be experiencing, and we understand how concerning and inconvenient it can be. We’d love to take a closer look and help you get this resolved as quickly as possible. For more information on how to contact us, please click on the link below.\n\nhttps://support.sharkninja.com/contact-us\n\nKind regards,\n\nShark Clean","department":"SharkNinja","responseSource":"mc-api","date":"Feb 19, 2026","sourceClientName":"sharkninja.com"}],"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Feb 19, 2026","incentivizedReview":false},{"reviewId":378945622,"productId":16505883,"authorId":"zih2y9g8lzam9b73k63uqy881k","userNickname":"Zachrott","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Disappointment","reviewText":"I bought this 4 hours ago and this is how I found it","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"48999849","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/df421127-926c-58d2-949d-e09175c42814","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/d5ac15b9-a1c3-53af-9190-cf5bd5e226be","sizeId":"thumbnail"}}},{"photoId":"48999850","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/baf89ea2-29a5-58e5-941c-68ed0c82335a","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/ec711b71-eb03-5e9b-9914-25d507f7290a","sizeId":"thumbnail"}}},{"photoId":"48999851","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/675ce560-713c-5d19-81f2-b7e4b7f007e5","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/b0341ba3-613d-50ac-95c8-55a787fadadc","sizeId":"thumbnail"}}},{"photoId":"48999852","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/4705f69b-0196-5312-aed7-89d1cb4c35f0","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/4f7c12ca-702a-52df-bbc5-292c547953ab","sizeId":"thumbnail"}}},{"photoId":"48999853","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/b3e173c7-b19c-5719-8c13-e82055268c3f","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/566176c2-6d2a-5948-80d6-729ce8b5bcfa","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hello,\n\nThank you for taking the time to leave a review and letting us know about the condition of your CarpetXpert. \n\nWe understand how disappointing it can be to encounter issues with a product you've just purchased, and we want to do everything we can to assist you. From the images you've provided, it seems there may be a chance your CarpetXpert isn’t new. We would like to help you get this resolved. Could you please give our team a call at 1-855-427-5127? We’ll work together to confirm where your Shark was purchased and find a solution.\n\nKind regards,\nShark Clean","department":"SharkNinja","responseSource":"mc-api","date":"Feb 13, 2026","sourceClientName":"sharkninja.com"}],"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Feb 11, 2026","incentivizedReview":false},{"reviewId":298420041,"productId":16505883,"authorId":"15440887376","userNickname":"aKaul","ratingsOnly":false,"rating":2,"ratingRange":5,"recommended":false,"title":"Too small and expensive","reviewText":"Capacity too small to clean. Exorbitant pricing for cleaning solutions . To clean one room you will have to empty tank too many times . Drying function is ancient . Switchover to cleaning tool too complicated . Ok for a small apartment not recommended for single family homes . Ok for light cleaning only","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"syndicated":false,"submissionTime":"Feb 04, 2026","incentivizedReview":false},{"reviewId":377624368,"productId":16505883,"authorId":"zp8uj2zl8c6hhjeg5idi5s6yy5","userNickname":"Twybd2","userLocation":"Sheffield lake, Ohio","ratingsOnly":false,"rating":4,"ratingRange":5,"recommended":false,"title":"Great attachments and sleek design","reviewText":"I like the design of the machine. The one thing that I don't care for is that you can only use shark cleaner solutions and that the machine does not have a trigger button in the handle to spray the water and solution on the carpet. It automatically comes out. I like that you can remove the brush and clean it. Over all it's a good machine and it's not huge it's sleek and smaller than most of them on the market. Love that it has multiple attachments as well.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Jan 30, 2026","incentivizedReview":false}]},"reviewsWithPhotos":{"totalReviewsWithPhotos":84,"totalPhotos":190,"limitPhotos":12,"offsetPhotos":0,"reviews":[{"reviewId":383526430,"productId":16505883,"authorId":"zp0oijxfaw00ugef7u86ulte5w","userNickname":"SG-Man","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Not a great product","reviewText":"The first one was replaced due to the vents on the sides spraying out the nasty water from the tank.  The 2nd one is having the same issues.  It looks like they placed some covers behind the vents to prevent the spray out, but it's not working.  Just got through having to wipe down the sides our sectional due to the spray from the vents.  Gross and very unsanitary.  I am going to return this 2nd one and move on to something else.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"50190675","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/44caab45-dffb-55ec-b816-5aaec8dabc26","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/e3abb7e1-6349-5538-b757-3b1b329bf7e9","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi there,\n\nThank you for taking the time to share this feedback with us. We’re truly sorry to hear about the issue you experienced with your Shark CarpetXpert, especially the water spraying from the side vents. We understand how frustrating and upsetting that must be, particularly after already receiving a replacement and dealing with unsanitary cleanup.\n\nWe can see that you recently reached out to our team and that this situation has been resolved. If you have any additional questions or concerns, please feel free to reach out to us through the link below and we’ll be happy to assist further.\nhttps://support.sharkninja.com/contact-us\n\nKind regards,\nShark Home","department":"SharkNinja","responseSource":"mc-api","date":"Apr 06, 2026","sourceClientName":"sharkninja.com"}],"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Apr 05, 2026","incentivizedReview":false},{"reviewId":378945622,"productId":16505883,"authorId":"zih2y9g8lzam9b73k63uqy881k","userNickname":"Zachrott","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Disappointment","reviewText":"I bought this 4 hours ago and this is how I found it","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"48999849","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/df421127-926c-58d2-949d-e09175c42814","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/d5ac15b9-a1c3-53af-9190-cf5bd5e226be","sizeId":"thumbnail"}}},{"photoId":"48999850","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/baf89ea2-29a5-58e5-941c-68ed0c82335a","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/ec711b71-eb03-5e9b-9914-25d507f7290a","sizeId":"thumbnail"}}},{"photoId":"48999851","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/675ce560-713c-5d19-81f2-b7e4b7f007e5","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/b0341ba3-613d-50ac-95c8-55a787fadadc","sizeId":"thumbnail"}}},{"photoId":"48999852","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/4705f69b-0196-5312-aed7-89d1cb4c35f0","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/4f7c12ca-702a-52df-bbc5-292c547953ab","sizeId":"thumbnail"}}},{"photoId":"48999853","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/b3e173c7-b19c-5719-8c13-e82055268c3f","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/566176c2-6d2a-5948-80d6-729ce8b5bcfa","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hello,\n\nThank you for taking the time to leave a review and letting us know about the condition of your CarpetXpert. \n\nWe understand how disappointing it can be to encounter issues with a product you've just purchased, and we want to do everything we can to assist you. From the images you've provided, it seems there may be a chance your CarpetXpert isn’t new. We would like to help you get this resolved. Could you please give our team a call at 1-855-427-5127? We’ll work together to confirm where your Shark was purchased and find a solution.\n\nKind regards,\nShark Clean","department":"SharkNinja","responseSource":"mc-api","date":"Feb 13, 2026","sourceClientName":"sharkninja.com"}],"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Feb 11, 2026","incentivizedReview":false},{"reviewId":375183300,"productId":16505883,"authorId":"zeb6u0yn8mwq4tv4vbk0ilnpb5","userNickname":"OmiMoni","userLocation":"Kentucky","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"Best carpet/upholstery cleaner ever!","reviewText":"I bought this cleaner over a year ago and have used it several times. It made my 13 year old sectional look like new after spills etc from 4 grandchildren!!! Also, it’s easy to clean up after use. Just take it apart , rinse and air dry. No inaccessible nooks and crannies like on other machines. The cleaning solutions are fantastic and leave a fresh clean smell.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"48154538","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/13088e1f-d232-50a5-afdd-60f186b0ffd2","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/af8679a4-8ca6-59bd-b679-c2f0fea0b8ad","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Jan 04, 2026","incentivizedReview":false},{"reviewId":371490286,"productId":16505883,"authorId":"z6mv99inh5irc02oi0x3cyri0g","userNickname":"Annoyed123","userLocation":"Michigan Michigan","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Spits out dirty water","reviewText":"I would give zero stars if I could. I have had four different replacements sent out. I started out with the model below this one. Most recent replacement was this model. And it had the same issue the second time I used it and It is yet again, spitting dirty water out of the motor exhaust vents. I would like to add I only use shark products in it, dump it when it is full(which is very often) I take very good care of my things and I use them correctly according to the manual. Despite this, though, I have had terrible luck with this carpet shampooer. Thankfully, they do have a great warranty but at this point, it’s been a hassle. I have had many shark products and I love them all. This is the first one that I would not recommend and I would never purchase it again.","totalFeedbackCount":1,"totalPositiveFeedbackCount":1,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"caption":"you can see the dirty water dried there.","photoId":"47420613","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/e6518bf4-a017-53be-8e69-a86abb661ebd","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/891b353d-bd01-5306-9ec9-33f062dd28c2","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hello,\n\nThank you for taking the time to leave a review.\n\nWe’re sorry to hear you’ve experienced issues with your CarpetXpert and needed multiple replacements. This is not the standard we strive for, and it’s certainly not the experience we want for our customers. We will absolutely share your feedback with the relevant teams internally for review. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127.\n\nKind regards,\n\nShark Clean","department":"SharkNinja","responseSource":"mc-api","date":"Dec 05, 2025","sourceClientName":"sharkninja.com"}],"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Dec 02, 2025","incentivizedReview":false},{"reviewId":371365138,"productId":16505883,"authorId":"zl8y9rxapw5to2hyr6qgktq2pz","userNickname":"Amber 310","userLocation":"Torrance, Ca","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Missing ground prong","reviewText":"I was excited to use this was o clean my couch today. I got it all set up to use went to plug it in and discovered the grounding prong is missing from the electrical plug.","totalFeedbackCount":1,"totalPositiveFeedbackCount":1,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"47387172","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/2544b2d4-cf6a-513a-a166-c0b8c2514d8a","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/bf4550f0-33db-5e7e-8d8c-bd2842a863b1","sizeId":"thumbnail"}}},{"caption":"Missing grounding prong","photoId":"47387173","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/f4f3d944-1aec-5406-b1ff-6953008e687b","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/be2f99a5-3809-582b-b479-181d42a5e6ed","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi Amber 310,\n \nThank you for taking the time to leave a review.\n \nWe’re deeply unhappy that your CarpetXpert is missing the grounded prong. This definitely isn’t the kind of experience we want you to have. We kindly invite you to reach out to our team via phone at 1-855-427-5127, so we can further assist. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.\n \nKind regards,\nShark Clean","department":"SharkNinja","responseSource":"mc-api","date":"Dec 09, 2025","sourceClientName":"sharkninja.com"}],"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Nov 30, 2025","incentivizedReview":false},{"reviewId":370020929,"productId":16505883,"authorId":"za2tf4nfdta25at32pnufxpoi0","userNickname":"ShelbyP","userLocation":"Hinesville Ga","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"Easy to move, Picks debris right up.","reviewText":"After using multiple carpet cleaners I think I finally found the ONE. \nThis cleaner is easy to move, and bring up the stairs behind me. \nI have a family of 6 so our stairs are a high traffic area. \n5th time using this machine and hasn’t let me down yet!","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"47202290","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/4eda3e3c-f7d3-5176-875a-9b77db90c531","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/85b445e5-6581-5426-828f-9b40bcf13376","sizeId":"thumbnail"}}},{"photoId":"47202291","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/d15c8983-ea52-5e85-ac29-79ad743a4048","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/d8d9cba8-5efa-5fea-869d-b0cffb47c32e","sizeId":"thumbnail"}}},{"caption":"High traffic stairway","photoId":"47202292","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/b5bafc38-c4ca-5c8d-a0e6-1e9f0c974d23","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/9e91b126-7c1e-5b3e-bfa3-1545824ea17b","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Nov 20, 2025","incentivizedReview":false}]},"generatedSummary":{"summary":"* The Shark CarpetXpert with Stainstriker is praised by many customers for its strong suction, effective stain removal, and ease of use.\n* Customers highlight its ability to deeply clean carpets, remove tough stains, and leave carpets looking and smelling fresh.\n* The handheld spot cleaner is also noted as a useful feature.\n* However, some customers have experienced issues with leaks, lack of suction power, and problems with the warranty service.\n* Overall, the majority of customers are highly satisfied with the product's performance and recommend it as an excellent carpet cleaning solution.","type":"TEXT","title":"REVIEW_SUMMARY","detail":"BULLET_FORMAT_SUMMARY","disclaimer":"This summary is generated by artificial intelligence based on customer reviews"}}]}],"meta":{"tags":{"canonical":"/shop/product/shark-carpetxpert-with-stainstriker-pet-deep-carpet-cleaner-built-in-spot-stain-cleaner-ex201?ID=16505883"},"analytics":{"data":{"page_type":"product","event_name":"product sku select","t_category_id":["206370"],"t_category_name":["Vacuums & Floor Care"],"is_big_ticket":["false"],"is_big_ticket_v2c":["false"],"product_id":["16505883"],"product_upc":["622356604758"],"product_low_availability":["false"],"product_availability_message":["In Stock"],"product_name":["CarpetXpert with Stainstriker pet deep carpet cleaner, built-in spot & stain cleaner - 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Two unique chemicals mix and activate on contact in the built-in tool to deliver 20X more stain-striking power*  ‡Shark CarpetXpert models vs. consumer carpet cleaners based on ASTM F2828 using included cleaning solution as of May 15, 2024. **Based on TM110, vs. extractor market, using included stain cleaner and best-performing accessory.  *vs. Shark Deep Clean Pro Formula.  ^when using Shark cleaning solution ","offers":[{"@type":"Offer","itemOffered":{"@type":"IndividualProduct","color":"No Color"},"SKU":"622356604758USA","price":"299.95","priceCurrency":"USD","availability":"http://schema.org/InStock"}],"reviews":[{"@type":"Review","author":{"@type":"Person","name":"SG-Man"},"datePublished":"2026-04-05","name":"Not a great product","description":"The first one was replaced due to the vents on the sides spraying out the nasty water from the tank.  The 2nd one is having the same issues.  It looks like they placed some covers behind the vents to prevent the spray out, but it's not working.  Just got through having to wipe down the sides our sectional due to the spray from the vents.  Gross and very unsanitary.  I am going to return this 2nd one and move on to something else.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":1,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"britgal"},"datePublished":"2026-03-25","description":"This small be very effective cleans all carpets and rug extremely well.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":5,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"Shark 2"},"datePublished":"2026-03-10","name":"Carpet cleaner","description":"Used it for the first time today and it worked great. 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