Certain items are covered by warranty, as indicated. To obtain a copy of the warranty prior to purchase, please visit:
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If there's an issue, bring the item in store for help with your return.","California and Minnesota customers call 1-800-289-6229 for Free Shipping information."],"stateRestrictionMessage":"This item may not be shipped to Armed Forces Europe, Guam, Armed Forces Americas, U.S. Virgin Islands, Puerto Rico, Armed Forces Pacific, Northern Mariana, American Samoa, Palau, Hawaii, Alaska, Federated States of Micronesia, Marshall Islands","freeShippingMessages":["This item qualifies for Free Shipping with minimum purchase!"]},"relationships":{"taxonomy":{"categories":[{"name":"Electronics","url":"https://www.macys.com/shop/electronics?id=168970","type":"rootcategory","id":168970},{"name":"TVs & Home Theater","url":"https://www.macys.com/shop/electronics/tvs-home-theater?id=337556","type":"homecategory","id":337556}],"defaultCategoryId":337556}},"imagery":{"images":[{"filePath":"9/optimized/27355679_fpx.tif","name":"27355679.fpx","showJumboSwatch":false,"swatchSpriteOffset":0,"swatchSpriteUrlIndex":0}],"smallImagesSprites":{"spriteUrls":["?&$b=MCY/swatches/&hei=75&wid=62&cropN=0,0,1,1&resMode=sharp2&fmt=jpeg&qlt=100,0&layer=0&size=62,75&anchor=0,0&layer=1&size=60,75&src=is{$b$9/optimized/27355679_fpx.tif}&anchor=0,0&posN=0.000000,0"],"imagesWidth":60,"imagesHeight":75,"imagesPerSprite":16}},"availability":{"checkInStoreEligibility":false,"available":false,"lowAvailability":false,"lowAvailabilityMessage":"Almost sold out","bopsAvailability":false,"bossAvailability":false,"storeAvailability":false},"traits":{"colors":{},"traitsMaps":{"upcMap":{}}},"protectionPlans":[],"urlTemplate":{"swatchSprite":"https://slimages.macysassets.com/is/image/MCY/","product":"https://slimages.macysassets.com/is/image/MCY/products/","video":"https://slimages.macysassets.com/is/content/MacysInc/","swatch":"https://slimages.macysassets.com/is/image/MCY/swatches/","videoPoster":"https://slimages.macysassets.com/is/image/MacysInc/"},"ccfp":{"ccfpEligible":true,"division":"71","messageAPR":"*With credit approval for qualifying purchases made on the Macy's Credit Card. Minimum payments required. As of __DATE__, Purchase APR: variable 16.59%-32.74% or non-variable 16.59%-23.99%. Minimum interest charge: up to $2.00. See card agreement for details including the APR applicable to you. Offer valid for consumer accounts in good standing.","chargePlanPDPDeptDetails":{"940":[{"eventDescription":"Electronics/Fitness/BTOffer 6","ticketTermCode":6,"eventStartDate":"01/01/2026","eventEndDate":"02/01/2027","minimumPurchase":299,"category":"furniture"},{"eventDescription":"Electronics/Fitness/BTOffer 12","ticketTermCode":12,"eventStartDate":"01/01/2026","eventEndDate":"02/01/2027","minimumPurchase":499,"category":"furniture"}]}},"holidayMessageEligible":false,"productReviews":[{"productId":18071340,"name":"Sony HT-A9 High Performance Home Theater System","description":"A new frontier of surround sound Immerse yourself in a multi-dimensional audio experience with the HT-A9 Home Theater System. Unique 360 Spatial Sound Mapping technology calibrates sound to your room for an environment that seems to expand beyond the walls.","productPageUrl":"https://www.macys.com/shop/product/sony-ht-a9-high-performance-home-theater-system?ID=18071340","imageUrl":"9/optimized/27355679_fpx.tif","reviewFamilyProducts":[18071340],"reviewStatistics":{"averageOverallRating":4.4,"ratingPercentage":88.0,"overallRatingRange":5,"ratingDistribution":[{"count":4,"ratingValue":1},{"count":4,"ratingValue":2},{"count":8,"ratingValue":3},{"count":19,"ratingValue":4},{"count":64,"ratingValue":5}],"totalReviewCount":99,"helpfulVoteCount":384,"recommendedCount":80,"notRecommendedCount":12,"ratingsOnlyReviewCount":0,"reviewSources":["BV"]},"paginatedReviews":{"total":99,"limit":8,"offset":0,"reviews":[{"reviewId":1185482934,"productId":18071340,"authorId":"lqlu7v24kpz499dyxrgchfhjm","userNickname":"Will1971","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"HT A9 is amazing","reviewText":"I purchased this a couple of weeks ago to go with my bravia 9\r\nI had a q990d before and I thought it was really good but the sound quality from the ht a9 I'd a different level","totalFeedbackCount":5,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":5,"featured":false,"contentLocale":"en_GB","hasPhotos":false,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Apr 28, 2025","incentivizedReview":false},{"reviewId":1179425495,"productId":18071340,"authorId":"3aqatxcrdzrt6gngg2vtej68n","userNickname":"Josh Bedford","userLocation":"Bedford, United Kingdom","ratingsOnly":false,"rating":2,"ratingRange":5,"recommended":false,"title":"Great sound but frequent audio drop outs","reviewText":"I bought this just over a year ago. The sound is superb and it is easy to setup. However it has intermittently had audio drop outs. It was for a while possible to fix this by toggling the RF option in settings. However over the past 2 months it has got much worse. Sometimes the audio just stops outputting completely and I have to reboot the TV and set up the speakers all over again - but that does not always solve it. So, frequently I am spending 15 to 20 mins to get this to work again. It is so annoying that something so expensive has such a poor warranty. The retailer has said they cannot help. Expensive junk.","totalFeedbackCount":13,"totalPositiveFeedbackCount":3,"totalNegativeFeedbackCount":10,"featured":false,"contentLocale":"en_GB","hasPhotos":false,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi,\n\nThank you for your feedback.\n\nWe're sorry to hear that you're facing difficulties with the sound on your HT-A9.\n\nPlease try the following steps and test again: https://cutt.ly/ie8J98sY\n\nHowever, if the steps didn't help, please contact us using the details here: https://cutt.ly/heoRCkdW including more details about the issue, so that we can fully check the matter for you and provide the proper guidance.\n\nNihad @Sony Support UK","department":"Sony support team","responseSource":"mc-api","date":"Jan 23, 2025","sourceClientName":"sony.com"}],"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Jan 22, 2025","incentivizedReview":false},{"reviewId":1177480547,"productId":18071340,"authorId":"hcx0utgbg3iekg743gt68fccw","userNickname":"Sovereign108","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Audio dropouts ruin this product","reviewText":"It would have been a great product had it not been for the audio drop outs that occur even with audio optimisation. This is because the WiFi technology that this product uses is prone to WiFi interference.","totalFeedbackCount":26,"totalPositiveFeedbackCount":16,"totalNegativeFeedbackCount":10,"featured":false,"contentLocale":"en_GB","hasPhotos":false,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi,\n\nThank you for your feedback.\n\nWe are sorry to hear that your HT-A9 have audio dropouts.\n\nRegarding the sound dropout issue, you can try these steps to troubleshoot the issue: https://cutt.ly/veMu3Gb1\n\nIf the issue persists, you can try resetting the speaker system: https://cutt.ly/HeMu8hZ0\n\nIf you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc\n\nAhmed @Sony Support UK","department":"Sony support team","responseSource":"mc-api","date":"Dec 23, 2024","sourceClientName":"sony.com"}],"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Dec 22, 2024","incentivizedReview":false},{"reviewId":1175403109,"productId":18071340,"authorId":"pmpjbxsz05ozexi0blg6f4z48","userNickname":"Guy01273","ratingsOnly":false,"rating":4,"ratingRange":5,"recommended":true,"title":"Hi tech solution","reviewText":"Only tried the 4 speakers for a short period, they are well made and do generate a surround effect, however as a replacement for my old 7.1 surround system they are lacking base impact, both with music and especially sound effects. So I'm saving for one of the 2 available subs that are compatible. Another thing to consider on positioning, you may have to buy longer mains cables to get them ideally set-up.","totalFeedbackCount":12,"totalPositiveFeedbackCount":3,"totalNegativeFeedbackCount":9,"featured":false,"contentLocale":"en_GB","hasPhotos":false,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hey,\nThank you for your feedback.\n\nWe're glad to hear that you're enjoying your HT-A9 and hope you continue to enjoy it for years to come.\n\nThe subwoofer is designed for playback of bass or low-frequency sound. When the input source, such as in TV programs, does not contain much bass sound, the bass sound from the subwoofer may be difficult to hear.\n\nHowever, make sure to adjust the bass sound volume following this: https://cutt.ly/qeK8lnNw\nAnd the software is updated: https://cutt.ly/xeK8lDvq\n\nIf you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW\n\nMaryam @Sony Support UK","department":"Sony Support Team","responseSource":"mc-api","date":"Nov 23, 2024","sourceClientName":"sony.com"}],"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Nov 21, 2024","incentivizedReview":false},{"reviewId":1173482397,"productId":18071340,"authorId":"5qi95vrbe0mblrgrlofu6tv84","userNickname":"op141","ratingsOnly":false,"rating":3,"ratingRange":5,"recommended":false,"title":"Constant dropouts","reviewText":"This is an impressive for sound but the constant dropouts in sound when playing Atmos or other hi-res formats leaves you feeling why did I buy this. Changed constant settings as per manual but still dropouts, normally in the quieter passages too? \uD83E\uDD14","totalFeedbackCount":13,"totalPositiveFeedbackCount":4,"totalNegativeFeedbackCount":9,"featured":false,"contentLocale":"en_GB","hasPhotos":false,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi,\n\nThank you for your review.\n\nWe're sorry to hear that you have sound dropouts with your HT-A9, yet we're glad to hear that you are enjoying its sound quality.\n\nRegarding the sound dropout issue, you can minimize interference with other wireless devices that causes the sound to dropout by following these steps: Set [Setup] - [Advanced Settings] - [Speaker Settings] - [Wireless Speaker Settings] - [RF Channel] to [Off], then set to [On].\nIf it's still the same, try the rest of the steps here: https://cutt.ly/neFVsNp5\n\nIf the issue remains, you can perform a factory reset: https://cutt.ly/oeFVuOt9\n\nFor more assistance, please contact us using this link to be able to assist further: https://cutt.ly/leABWCVc\n\nAhmed @Sony Support UK","department":"Sony support team","responseSource":"mc-api","date":"Oct 30, 2024","sourceClientName":"sony.com"}],"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Oct 29, 2024","incentivizedReview":false},{"reviewId":1172559351,"productId":18071340,"authorId":"h33f0ckk6p8bhz0r2mnpzkijg","userNickname":"Dave1951","userLocation":"Mission Viejo","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"Excellent TV","reviewText":"This TV is by far the clearest that I have ever watched. It","totalFeedbackCount":9,"totalPositiveFeedbackCount":1,"totalNegativeFeedbackCount":8,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi Dave1951, Thank you for the 5-star rating! We're glad to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam","department":"Sony North America Customer Support","responseSource":"mc-api","date":"Oct 11, 2024","sourceClientName":"sony.com"}],"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Oct 11, 2024","incentivizedReview":false},{"reviewId":1171973861,"productId":18071340,"authorId":"tsghecqia6mnudh2wozzsub3o","userNickname":"anonymous","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"Love it..amazing sound feel good ..clearity sound","reviewText":"My setting at home..simple and needs..nice to see and feel it like a cinema","totalFeedbackCount":10,"totalPositiveFeedbackCount":2,"totalNegativeFeedbackCount":8,"featured":false,"contentLocale":"en_MY","photos":[{"caption":"My new toys","photoId":"1012381263","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/cac12b12-a606-5ef6-81f8-13afad032524","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/c5a26924-9c4b-57d1-ac39-913f4a3848de","sizeId":"thumbnail"}}},{"caption":"Near my hearts","photoId":"1012381264","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/8e6438fe-2392-52c9-b983-452ed9e74369","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/045b40c1-2b0c-5110-8f90-2e7afe87167a","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":true,"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Sep 29, 2024","incentivizedReview":false},{"reviewId":1167206696,"productId":18071340,"authorId":"iv56mfxoee1osw4ubxp8de7sf","userNickname":"TomNM","userLocation":"Raleigh, NC","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":false,"title":"Great sound in a compact form factor","reviewText":"I've had the soundbar for over a month now, connected to a Bravia 7 TV.\r\n\r\nOverall, it's an exceptional product. The spatial imaging is pretty good for the form factor of the soundbar, it does a good job of 'thowing its voice' to make the sound stretch beyond bar's physical limits. I have it connected to the TV to make the center channel the TV's speakers, so dialog is fantastic and not hard to understand as is way, way too common with recent movies.\r\n\r\nThe only gripe is having to use the Bravia app on my phone to set up the soundbar, it would be nicer if I could do it on my TV. Except for that, it was worth the money.","totalFeedbackCount":9,"totalPositiveFeedbackCount":1,"totalNegativeFeedbackCount":8,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi TomNM, Excellent choice! We are so glad to hear that you are enjoying your new HTA9 paired with your Bravia 7 TV! We appreciate your feedback and review! Thank you so much for choosing Sony! -Carl","department":"Sony North America Customer Support","responseSource":"mc-api","date":"Jul 05, 2024","sourceClientName":"sony.com"}],"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Jul 04, 2024","incentivizedReview":false}]},"reviewsWithPhotos":{"totalReviewsWithPhotos":9,"totalPhotos":15,"limitPhotos":12,"offsetPhotos":0,"reviews":[{"reviewId":1171973861,"productId":18071340,"authorId":"tsghecqia6mnudh2wozzsub3o","userNickname":"anonymous","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"Love it..amazing sound feel good ..clearity sound","reviewText":"My setting at home..simple and needs..nice to see and feel it like a cinema","totalFeedbackCount":10,"totalPositiveFeedbackCount":2,"totalNegativeFeedbackCount":8,"featured":false,"contentLocale":"en_MY","photos":[{"caption":"My new toys","photoId":"1012381263","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/cac12b12-a606-5ef6-81f8-13afad032524","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/c5a26924-9c4b-57d1-ac39-913f4a3848de","sizeId":"thumbnail"}}},{"caption":"Near my hearts","photoId":"1012381264","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/8e6438fe-2392-52c9-b983-452ed9e74369","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/045b40c1-2b0c-5110-8f90-2e7afe87167a","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":true,"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Sep 29, 2024","incentivizedReview":false},{"reviewId":1154997774,"productId":18071340,"authorId":"7cbd540edd2b6122b3a7552f95ebf80fd3bed688","userNickname":"Idontcarewhatname","ratingsOnly":false,"rating":3,"ratingRange":5,"recommended":true,"title":"Reasonable sound","reviewText":"Not bad for one little box. I think it's helped by using the Sony TV as the centre speaker. Disappointing there is only one HDMI and occasionally it's slow to respond","totalFeedbackCount":4,"totalPositiveFeedbackCount":1,"totalNegativeFeedbackCount":3,"featured":false,"contentLocale":"en_GB","photos":[{"caption":"Takes up less space than previous floor standers","photoId":"1010225390","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/29295beb-49fc-5bd7-ae00-af4aefc27c1c","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/cb62141b-094b-5f18-a453-39b32c30be27","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi,\n\nThank you for your feedback.\nWe're glad to hear that you're enjoying your system.\nWe hope you will continue to enjoy it for many more years to come!\nRegarding the occasional slowness, we recommend making sure that your system is always up to date: https://cutt.ly/lwX34idi\nIf you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).\n\nHana @Sony support UK","department":"Sony support team","responseSource":"mc-api","date":"Feb 05, 2024","sourceClientName":"sony.com"}],"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Feb 03, 2024","incentivizedReview":false},{"reviewId":1150953609,"productId":18071340,"authorId":"ed3ciymbikts35auk6ynog5pb","userNickname":"rs1980","userLocation":"Wilmington DE","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"...sounds great, performs more than it looks","reviewText":"I brought this month ago, glad that its performance is as expected. Definitely need a subwoofer with this to add the punch. Does good job with reproducing good audio for the streaming movies. Streaming music is not as expected and is dependent on service which are not alike, needs improvements. Setup is simple and its placed in 12x12 room, not sure how it will perform in large space or high ceilings. Wish it had come with built in demo music and video clips with original content.","totalFeedbackCount":2,"totalPositiveFeedbackCount":1,"totalNegativeFeedbackCount":1,"featured":false,"contentLocale":"en_US","photos":[{"caption":"HT-A9 & SW5","photoId":"1009684064","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/1c7b5d86-b772-5b70-8aa0-454182da64e2","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/6011343c-7c9f-53cd-9339-c13b267e85e5","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi rs1980, Thank you greatly for sharing your experience and are we very glad to hear you are enjoying your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the \"Immersive AE\" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! Erin","department":"Sony North America Customer Support","responseSource":"mc-api","date":"Dec 05, 2023","sourceClientName":"sony.com"}],"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Dec 04, 2023","incentivizedReview":false},{"reviewId":1134594774,"productId":18071340,"authorId":"3i0ehmnj25ub858gxqaatg601","userNickname":"Pumpkinlove 36","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"Amazing Atmos affect and stunning sound quality.","reviewText":"Bought the HT A9 as a treat to myself. Ater doing a bit of homework the reviews seemed to good to be true as all reviews were positive. Set up took minutes and everything seamlessly connected. Movies and music have a whole new life and 360 audio is just brilliant. The sound bubble is also phenomenal.","totalFeedbackCount":170,"totalPositiveFeedbackCount":6,"totalNegativeFeedbackCount":164,"featured":false,"contentLocale":"en_GB","photos":[{"caption":"Easy wall mounted.","photoId":"1007642126","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/2d6791a0-379b-58c5-b09d-5fd47b641c5a","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/e2c778dd-486a-5d1c-9f24-026e43887197","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Feb 10, 2023","incentivizedReview":false},{"reviewId":1134120517,"productId":18071340,"authorId":"eizjhy72tgvk8ufa5806rm6ta","userNickname":"nbogoslovskiy","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"Great for music and home theater","reviewText":"enjoy high-quality sound when listening to music and watching movies in the home theater!","totalFeedbackCount":135,"totalPositiveFeedbackCount":5,"totalNegativeFeedbackCount":130,"featured":false,"contentLocale":"en_GB","photos":[{"caption":"my cinema hall","photoId":"1007590223","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/fe494506-aeef-5906-af6a-953d437469af","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/9bc74939-4db2-53d9-beaa-2bc3cde29b35","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Feb 01, 2023","incentivizedReview":false},{"reviewId":1121032958,"productId":18071340,"authorId":"l6vuy3jmlma0j46hcdua8p23m","userNickname":"bobby the bob","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"Convenient & Hassle Free for great sounding ATMOS","reviewText":"With so many streaming services offering Dolby ATMOS, movies and tv series are so much more enjoyable with these speakers! I bought these speakers because I like the convenience of placing them anywhere as long as there is an electrical socket. The sound definitely beats most ATMOS soundbar in the market. I feel it has very good value for those who want good ATMOS sound but want to avoid the hassle of pulling cables and wires for true ATMOS sound. 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They both sound incredibly good. No connection issue at all. Using a80j as center channel and I can hear any dialogue clearly. Sound coming from all directions fills my living room.","totalFeedbackCount":17,"totalPositiveFeedbackCount":12,"totalNegativeFeedbackCount":5,"featured":false,"contentLocale":"en_US","photos":[{"caption":"Front speakers","photoId":"1006014206","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/b8c88851-38a6-5741-87e5-621a8c9331c2","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/4493a104-35ed-56ea-8b89-d633f957e9e6","sizeId":"thumbnail"}}},{"caption":"Rare speakers","photoId":"1006014207","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/cd9a0804-0b41-5155-97bf-c2d92616241c","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c29ueS1nbG9iYWw/06643e27-1578-58b4-b5b2-9092cc626c99","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi Ranok,\n\nAwesome! We're glad that you are enjoying the sound quality and flawless connectivity of the soundbar. It's also great that it works well with your Sony A80J TV and the optional SA-SW5 subwoofer. \n\nWe hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the \"Immersive AE\" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thanks for choosing Sony!\n\n-Ralph","department":"Sony North America Customer Support","responseSource":"Workbench","date":"May 06, 2022","sourceClientName":"sony.com"}],"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"May 06, 2022","incentivizedReview":false}]},"generatedSummary":{"summary":"* The system offers an impressive and immersive surround sound experience with clear and powerful audio quality.\n* Customers praise the easy setup, sleek design, and effective spatial sound mapping that creates a cinematic atmosphere.\n* The system delivers excellent performance for movies, TV shows, and music, especially when paired with the optional subwoofer.\n* However, some users have reported occasional audio dropouts or connectivity issues, and there are a few minor limitations such as short power cables and the inability to independently adjust the rear speaker volume.","type":"TEXT","title":"REVIEW_SUMMARY","detail":"BULLET_FORMAT_SUMMARY","disclaimer":"This summary is generated by artificial intelligence based on customer reviews"}}]}],"meta":{"tags":{"canonical":"/shop/product/sony-ht-a9-high-performance-home-theater-system?ID=18071340"},"analytics":{"data":{"page_type":"product","t_category_id":["337556"],"t_category_name":["TVs & Home Theater"],"is_big_ticket":["false"],"is_big_ticket_v2c":["false"],"product_id":["18071340"],"product_low_availability":["false"],"product_availability_message":["This product is currently unavailable"],"product_name":["HT-A9 High Performance Home Theater System"],"product_type":["single item"],"product_original_price":["0"],"product_shipping_surcharge":["0.0"],"product_price":["0"],"product_pricing_state":["ZERO"],"product_rating":["4.4"],"product_reviews":["99"],"product_video":["false"],"product_gwp_available":[],"product_pwp_available":[],"true_fit_eligible":["false"],"findation_eligible":["false"],"product_brand":["Sony"],"consolidated_product":"false","gdp_eligible":"false"}},"soastapageinfo":{"site":"GCP","appserver":"UNKNOWN_CLONE","timestamp":"04/16/2026 05:21:42 EDT","release":"localhost","releaseDate":"2026-04-01T16:08:03.529Z","version":"3.220.0"}},"productMktData":{"@context":"http://schema.org","@type":"Product","name":"HT-A9 High Performance Home Theater System","category":"Electronics","brand":{"@type":"Brand","name":"Sony"},"image":["https://slimages.macysassets.com/is/image/MCY/products/9/optimized/27355679_fpx.tif"],"productID":18071340,"url":"https://www.macys.com/shop/product/sony-ht-a9-high-performance-home-theater-system?ID=18071340","description":"A new frontier of surround sound Immerse yourself in a multi-dimensional audio experience with the HT-A9 Home Theater System. Unique 360 Spatial Sound Mapping technology calibrates sound to your room for an environment that seems to expand beyond the walls.","offers":[{"@type":"Offer","price":"0.00","priceCurrency":"USD","availability":"http://schema.org/OutOfStock"}],"reviews":[{"@type":"Review","author":{"@type":"Person","name":"Will1971"},"datePublished":"2025-04-28","name":"HT A9 is amazing","description":"I purchased this a couple of weeks ago to go with my bravia 9I had a q990d before and I thought it was really good but the sound quality from the ht a9 I'd a different level","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":5,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"Josh Bedford"},"datePublished":"2025-01-22","name":"Great sound but frequent audio drop outs","description":"I bought this just over a year ago. The sound is superb and it is easy to setup. However it has intermittently had audio drop outs. It was for a while possible to fix this by toggling the RF option in settings. However over the past 2 months it has got much worse. Sometimes the audio just stops outputting completely and I have to reboot the TV and set up the speakers all over again - but that does not always solve it. So, frequently I am spending 15 to 20 mins to get this to work again. It is so annoying that something so expensive has such a poor warranty. The retailer has said they cannot help. Expensive junk.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":2,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"Sovereign108"},"datePublished":"2024-12-22","name":"Audio dropouts ruin this product","description":"It would have been a great product had it not been for the audio drop outs that occur even with audio optimisation. 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Another thing to consider on positioning, you may have to buy longer mains cables to get them ideally set-up.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":4,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"op141"},"datePublished":"2024-10-29","name":"Constant dropouts","description":"This is an impressive for sound but the constant dropouts in sound when playing Atmos or other hi-res formats leaves you feeling why did I buy this. Changed constant settings as per manual but still dropouts, normally in the quieter passages too? \uD83E\uDD14","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":3,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"Dave1951"},"datePublished":"2024-10-11","name":"Excellent TV","description":"This TV is by far the clearest that I have ever watched. 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