{"product":[{"id":18155211,"identifier":{"productUrl":"/shop/product/shark-hydrovac-messmaster-cordless-3-in-1-vacuum-mop-self-cleaning-system-wd261?ID=18155211","productId":18155211,"topLevelCategoryID":"173142","topLevelCategoryName":"Home"},"department":{"departmentId":693,"departmentName":"PERSONAL CARE"},"division":{"id":85,"name":"HOUSEWARES"},"messages":{"info":[{}]},"detail":{"name":"HydroVac™ MessMaster® Cordless 3-in-1 Vacuum, Mop and Self-Cleaning System, WD261","description":"Make cleaning more efficient with the 3-in-1 HydroVac from Shark. Powerful and cordless, it offers multi-surface capabilities to vacuum and mop at the same time. It even cleans itself when you're finished. Model WD261","secondaryDescription":"","seoKeywords":"Shark, Shark HydroVac™ MessMaster® Cordless 3-in-1 Vacuum, Mop and Self-Cleaning System, WD261","flags":{"chanel":false,"hermes":false,"coach":false,"hasWarranty":false,"bigTicketItem":false,"phoneOnly":false,"registrable":true,"masterProduct":false,"memberProduct":false,"gwpIndicator":true,"truefitEligible":false,"fitPredictorEligible":false,"isStoreOnlyProductOnline":false,"eligibleForPreOrder":false,"countryEligible":true,"hasColors":false,"rebates":false,"giftCard":false,"suppressColorSwatches":false,"hasColorSwatches":false,"beauty":false,"hasAdditionalImages":true,"bigTicketV2CItem":false,"onlineExclusive":false,"storeOnlySpecial":false,"finishLine":false,"sitewidesale":false,"protectionPlanEligible":true,"bannerForKidsChokeHazard":false,"sizePersistForMen":false,"bigTicketDeliveryFeeRestructureEligible":true,"dimensionsCopyGroupEnabled":false,"materialCareSectionEnabled":false,"sizeAndFitEnabled":false,"arBeauty":false,"arFurniture":false,"virtualTryOn":false,"experience3D":false,"experience360":false,"backInStockOptOut":false,"consolidatedProductComplex":false,"writeAReviewRedesignExpEnabled":false,"siteMonetizationProduct":true,"consolidatedMaster":false,"processedProdDesc":false,"esecRemoveSecureUserTokenQueryParamEnabled":true,"pickUpStore":true,"hasCustomColors":false,"seeMoreExperienceEnabled":false,"sizeChartExperienceEnabled":false,"gwpExperienceEnabled":false,"bcomsyndigoEnabled":false,"zeekitEnabled":false,"styleMeEnabled":false,"seeMoreAndSizeChartExperienceEnabled":false,"altModelSizesExperimentEnabled":false,"PDPColorized":true,"isEligibleForColorwayPromoBadging":true,"isFewLeftMessageRedesignEnabled":true,"isTrueFitSizeAutoSelectEnabled":true,"klarnaEligible":true,"modiFaceEligible":false,"isPdpBVReviewFormUpdatesEnabled":true,"phase2DesktopBVApiTrt1Enabled":false,"phase2DesktopBVApiTrt2Enabled":false,"phase2MobileBVApiTrt1Enabled":false,"homeFOB":true,"isNew":false,"isMarketPlaceEligible":false,"isConsolidatedThirdVariant":false,"isShopTheCollection":false,"isShopTheSet":false,"isFindationEnabled":false,"isBeautyGiftSet":false,"isTitleTypeSet":false,"isAppExclusive":false,"isBestSeller":false,"isLilyAIEnabled":false,"isProductHighlights":false,"isReviewPhotosUploadEnabled":true,"isWebCollageOutFromTabs":true,"isVideoImageRailEnabled":true,"isTrueCollectionsEnabled":false,"isLegalDisclosureRequired":false,"isSplitThirdVariant":false,"is3VSizeDrivenConsolidated":false,"is3VTypeDrivenConsolidated":false,"isLTLScheduledDeliveryEnabled":false,"isExclusiveBrand":false},"reviewStatistics":{},"questionAnswer":{"questionCount":0,"answerCount":0},"orderedMasterGroupList":[],"memberDisplayGroupsMap":{},"bulletText":["Approx. dimensions: 11.06\"L x 9.81\"W x 43.74\"H; approx. weight: 8.46 lbs.","Vacuums, mops and cleans itself at the same time","For all sealed hard floors including hardwood, tile, marble, and laminate; also removes surface dirt and odors from area rugs","Continuous self-cleaning system helps prevent dirt from being redeposited on the floor","Brushroll treated to resist mold and mildew growth","Debris filtration technology in the dirty water tank helps separate solids from liquids so you can quickly and easily empty the tank","Rinse cycle cleans the vacuum while it's docked","LED display lets you easily change modes and indicates real-time battery life and tank levels","Includes Shark HydroVac™ 12-oz. Multi-Surface Concentrate with odor neutralizer to help reduce and prevent odor from reforming on floors and area rugs, foam filter and docking station","Metal, plastic, rubber, other","Wipe clean","Imported"],"maxQuantity":6,"typeName":"VACUUM","additionalImagesCount":20,"numberOfColors":1,"brand":{"name":"Shark","id":5759,"url":"/shop/brands/shark?id=70610","subBrand":"","brandBreakout":true,"brandBlocked":false},"bulletLinks":[],"pdfEmailDescription":"HydroVac™ MessMaster® Cordless 3-in-1 Vacuum, Mop and Self-Cleaning System, WD261","skinCareType":"","memberProductCount":0,"completeName":"Shark HydroVac™ MessMaster® Cordless 3-in-1 Vacuum, Mop and Self-Cleaning System, WD261","klarna":{"klarnaDataClientId":"8561a670-d195-5128-9ab7-b4c9ec7ec2fb","klarnaOnsiteJsSdkPath":"https://na-library.klarnaservices.com/lib.js"},"salesFloorBrand":{"salesFloorBrandUrl":"","salesFloorBrand":false}},"shipping":{"giftWrapMessage":"Our Normal Gift Boxing is not available for this item.","notes":["This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.","Cannot ship to Northern Mariana Islands, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, US Virgin Islands, Philippine Islands.","California and Minnesota customers call 1-800-289-6229 for Free Shipping information.","Returns must be within 30 days of purchase in the original packaging and in saleable condition"],"stateRestrictionMessage":"This item may not be shipped to P.O.Box, Northern Mariana, Alaska, Federated States of Micronesia, Guam, Hawaii, Armed Forces Europe, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Pacific, Puerto Rico, Palau, American Samoa, Marshall Islands"},"relationships":{"taxonomy":{"categories":[{"name":"Home","url":"https://www.macys.com/shop/home?id=173142","type":"rootcategory","id":173142},{"name":"Vacuums & Floor Care","url":"https://www.macys.com/shop/home/appliances/vacuums-floor-care?id=206370","type":"homecategory","id":206370}],"defaultCategoryId":206370},"upcs":{"52789012":{"id":52789012,"identifier":{"upcNumber":"622356645089"},"department":{"departmentId":693,"departmentName":"PERSONAL CARE"},"classCode":16,"subClassCode":15132,"vendorCode":207,"markStyleCode":"261","messages":{"info":[{}]},"relationships":{},"availability":{"checkInStoreEligibility":true,"available":true,"shipDays":2,"message":"Usually ships within 2 business days.","availabilityMessage":"In Stock","lowAvailability":false,"orderType":"POOL","bopsAvailability":false,"bossAvailability":false,"storeAvailability":false,"shipFees":{"standard":0,"premium":10,"express":15,"sameDay":15}},"deliveryDays":{"standardDeliveryDays":8,"premiumDeliveryDays":4,"expressDeliveryDays":3,"noHurryDeliveryDays":11,"bossDeliveryDays":8},"traits":{"colors":{"selectedColor":9104021}},"protectionPlans":[{"id":9101,"name":"3-Year Non-portable Electronics Protection Plan","description":"3-Year Non-portable Electronics Protection Plan","displayType":"Electronics","wnmUnitFee":48.0,"recommended":true,"priority":1,"feeDepartment":"980","feeClass":"3"},{"id":9102,"name":"2-Year Non-portable Electronics Protection Plan","description":"2-Year Non-portable Electronics Protection Plan","displayType":"Electronics","wnmUnitFee":40.0,"recommended":false,"priority":2,"feeDepartment":"980","feeClass":"3"}],"planDescription":{"planTerm":"3-Year Non-portable Electronics Protection Plan"},"holidayMessageEligible":false,"marketplaceFlag":false,"attributes":[]}}},"imagery":{"images":[{"filePath":"1/optimized/39123571_fpx.tif","name":"39123571.fpx","showJumboSwatch":false,"swatchSpriteOffset":0,"swatchSpriteUrlIndex":0},{"filePath":"4/optimized/39123564_fpx.tif","name":"39123564.fpx","showJumboSwatch":false,"swatchSpriteOffset":62,"swatchSpriteUrlIndex":0},{"filePath":"5/optimized/39123565_fpx.tif","name":"39123565.fpx","showJumboSwatch":false,"swatchSpriteOffset":124,"swatchSpriteUrlIndex":0},{"filePath":"7/optimized/39123567_fpx.tif","name":"39123567.fpx","showJumboSwatch":false,"swatchSpriteOffset":186,"swatchSpriteUrlIndex":0},{"filePath":"8/optimized/39123568_fpx.tif","name":"39123568.fpx","showJumboSwatch":false,"swatchSpriteOffset":248,"swatchSpriteUrlIndex":0},{"filePath":"9/optimized/39123569_fpx.tif","name":"39123569.fpx","showJumboSwatch":false,"swatchSpriteOffset":310,"swatchSpriteUrlIndex":0},{"filePath":"0/optimized/39123570_fpx.tif","name":"39123570.fpx","showJumboSwatch":false,"swatchSpriteOffset":372,"swatchSpriteUrlIndex":0},{"filePath":"2/optimized/39123572_fpx.tif","name":"39123572.fpx","showJumboSwatch":false,"swatchSpriteOffset":434,"swatchSpriteUrlIndex":0},{"filePath":"3/optimized/39123573_fpx.tif","name":"39123573.fpx","showJumboSwatch":false,"swatchSpriteOffset":496,"swatchSpriteUrlIndex":0},{"filePath":"4/optimized/39123574_fpx.tif","name":"39123574.fpx","showJumboSwatch":false,"swatchSpriteOffset":558,"swatchSpriteUrlIndex":0},{"filePath":"5/optimized/39123575_fpx.tif","name":"39123575.fpx","showJumboSwatch":false,"swatchSpriteOffset":620,"swatchSpriteUrlIndex":0}],"smallImagesSprites":{"spriteUrls":["?&$b=MCY/swatches/&hei=75&wid=682&cropN=0,0,11,1&resMode=sharp2&fmt=jpeg&qlt=100,0&layer=0&size=682,75&anchor=0,0&layer=1&size=60,75&src=is{$b$1/optimized/39123571_fpx.tif}&anchor=0,0&posN=0.000000,0&layer=2&size=60,75&src=is{$b$4/optimized/39123564_fpx.tif}&anchor=0,0&posN=0.090909,0&layer=3&size=60,75&src=is{$b$5/optimized/39123565_fpx.tif}&anchor=0,0&posN=0.181818,0&layer=4&size=60,75&src=is{$b$7/optimized/39123567_fpx.tif}&anchor=0,0&posN=0.272727,0&layer=5&size=60,75&src=is{$b$8/optimized/39123568_fpx.tif}&anchor=0,0&posN=0.363636,0&layer=6&size=60,75&src=is{$b$9/optimized/39123569_fpx.tif}&anchor=0,0&posN=0.454545,0&layer=7&size=60,75&src=is{$b$0/optimized/39123570_fpx.tif}&anchor=0,0&posN=0.545455,0&layer=8&size=60,75&src=is{$b$2/optimized/39123572_fpx.tif}&anchor=0,0&posN=0.636364,0&layer=9&size=60,75&src=is{$b$3/optimized/39123573_fpx.tif}&anchor=0,0&posN=0.727273,0&layer=10&size=60,75&src=is{$b$4/optimized/39123574_fpx.tif}&anchor=0,0&posN=0.818182,0&layer=11&size=60,75&src=is{$b$5/optimized/39123575_fpx.tif}&anchor=0,0&posN=0.909091,0"],"imagesWidth":60,"imagesHeight":75,"imagesPerSprite":16}},"availability":{"checkInStoreEligibility":false,"available":true,"lowAvailability":false,"bopsAvailability":false,"bossAvailability":false,"storeAvailability":false},"traits":{"colors":{"selectedColor":9104021,"colorMap":{"9104021":{"id":9104021,"name":"No Color","swatchImage":{"filePath":"","name":"","showJumboSwatch":false,"swatchSpriteOffset":0,"swatchSpriteUrlIndex":0},"imagery":{"images":[{"filePath":"1/optimized/39123571_fpx.tif","name":"39123571.fpx","showJumboSwatch":false,"swatchSpriteOffset":0,"swatchSpriteUrlIndex":0},{"filePath":"4/optimized/39123564_fpx.tif","name":"39123564.fpx","showJumboSwatch":false,"swatchSpriteOffset":62,"swatchSpriteUrlIndex":0},{"filePath":"5/optimized/39123565_fpx.tif","name":"39123565.fpx","showJumboSwatch":false,"swatchSpriteOffset":124,"swatchSpriteUrlIndex":0},{"filePath":"7/optimized/39123567_fpx.tif","name":"39123567.fpx","showJumboSwatch":false,"swatchSpriteOffset":186,"swatchSpriteUrlIndex":0},{"filePath":"8/optimized/39123568_fpx.tif","name":"39123568.fpx","showJumboSwatch":false,"swatchSpriteOffset":248,"swatchSpriteUrlIndex":0},{"filePath":"9/optimized/39123569_fpx.tif","name":"39123569.fpx","showJumboSwatch":false,"swatchSpriteOffset":310,"swatchSpriteUrlIndex":0},{"filePath":"0/optimized/39123570_fpx.tif","name":"39123570.fpx","showJumboSwatch":false,"swatchSpriteOffset":372,"swatchSpriteUrlIndex":0},{"filePath":"2/optimized/39123572_fpx.tif","name":"39123572.fpx","showJumboSwatch":false,"swatchSpriteOffset":434,"swatchSpriteUrlIndex":0},{"filePath":"3/optimized/39123573_fpx.tif","name":"39123573.fpx","showJumboSwatch":false,"swatchSpriteOffset":496,"swatchSpriteUrlIndex":0},{"filePath":"4/optimized/39123574_fpx.tif","name":"39123574.fpx","showJumboSwatch":false,"swatchSpriteOffset":558,"swatchSpriteUrlIndex":0},{"filePath":"5/optimized/39123575_fpx.tif","name":"39123575.fpx","showJumboSwatch":false,"swatchSpriteOffset":620,"swatchSpriteUrlIndex":0}],"smallImagesSprites":{"spriteUrls":["?&$b=MCY/swatches/&hei=75&wid=682&cropN=0,0,11,1&resMode=sharp2&fmt=jpeg&qlt=100,0&layer=0&size=682,75&anchor=0,0&layer=1&size=60,75&src=is{$b$1/optimized/39123571_fpx.tif}&anchor=0,0&posN=0.000000,0&layer=2&size=60,75&src=is{$b$4/optimized/39123564_fpx.tif}&anchor=0,0&posN=0.090909,0&layer=3&size=60,75&src=is{$b$5/optimized/39123565_fpx.tif}&anchor=0,0&posN=0.181818,0&layer=4&size=60,75&src=is{$b$7/optimized/39123567_fpx.tif}&anchor=0,0&posN=0.272727,0&layer=5&size=60,75&src=is{$b$8/optimized/39123568_fpx.tif}&anchor=0,0&posN=0.363636,0&layer=6&size=60,75&src=is{$b$9/optimized/39123569_fpx.tif}&anchor=0,0&posN=0.454545,0&layer=7&size=60,75&src=is{$b$0/optimized/39123570_fpx.tif}&anchor=0,0&posN=0.545455,0&layer=8&size=60,75&src=is{$b$2/optimized/39123572_fpx.tif}&anchor=0,0&posN=0.636364,0&layer=9&size=60,75&src=is{$b$3/optimized/39123573_fpx.tif}&anchor=0,0&posN=0.727273,0&layer=10&size=60,75&src=is{$b$4/optimized/39123574_fpx.tif}&anchor=0,0&posN=0.818182,0&layer=11&size=60,75&src=is{$b$5/optimized/39123575_fpx.tif}&anchor=0,0&posN=0.909091,0"],"imagesWidth":60,"imagesHeight":75,"imagesPerSprite":16},"primaryImage":{"filePath":"1/optimized/39123571_fpx.tif","name":"39123571.fpx","showJumboSwatch":false,"swatchSpriteOffset":0,"swatchSpriteUrlIndex":0}},"swatchSeqNumber":0,"pricing":{"price":{"priceType":{"onEdv":false,"onSale":false,"upcOnSale":false,"upcOnEdv":false,"memberProductOnSale":false,"willBe":false,"applicableToAllUpcs":true,"selectItemsOnSale":false,"isMasterNonRanged":false},"tieredPrice":[{"label":"[PRICE]","values":[{"value":299.95,"formattedValue":"$299.95","type":"regular"}]}],"priceTypeId":0},"badgeIds":["19958515","19958555"]}}},"swatchSprite":{"swatchSpriteUrls":["?&$b=MCY/swatches/&hei=54&wid=56&cropN=0,0,1,1&resMode=sharp2&fmt=jpeg&qlt=100,0&layer=0&size=56,54&anchor=0,0"],"spriteSwatchSize":54,"swatchesPerSprite":16},"orderedColorsById":[9104021],"orderedColorsByName":[9104021]},"traitsMaps":{"upcMap":{"9104021":52789012},"priceToColors":[{"price":"$299.95","colorIds":[9104021],"onSale":false}]}},"pricing":{"price":{"priceType":{"onEdv":false,"onSale":false,"upcOnSale":false,"upcOnEdv":false,"memberProductOnSale":false,"willBe":false,"applicableToAllUpcs":true,"selectItemsOnSale":false,"isMasterNonRanged":false},"tieredPrice":[{"label":"[PRICE]","values":[{"value":299.95,"formattedValue":"$299.95","type":"regular"}]}],"priceTypeId":0},"badgesMap":{"19958515":{"walletEligible":false,"checkoutDescription":"Get $10 in Star Money (that`s 1,000 points) for every qualifying $75 spent with a Macy`s card or every $100 spent as a Bronze member ","description":"Checkout as a Star Rewards Member to earn","promoId":"19958515","header":"$10 Star Money for $100","legalDisclaimer":"September 11 - 13, 2026: Macy`s cardholders get 1,000 bonus points for every $75 purchase and Bronze members get 1,000 bonus points for every $100 purchase made in single transaction on qualifying purchases at Macy`s and macys.com, less discounts and adjustments. Points earned for eligible items shipped and sold by a third party will be calculated as a separate transaction.You must check out as a Star Rewards member in order to earn points. Online purchases must be made by 11:59pm ET on offer end date to earn bonus points. Silver, Gold and Platinum members get bonus points in addition to the points they earn when they use a Macy`s Card, and Bronze members get bonus points in addition to the points they earn, less discounts and adjustments on qualifying purchases at Macy`s and macys.com. Members can earn a maximum of 500,000 points ($5,000 in Star Money) per transaction on jewelry trunk show purchases. Star Rewards members who present a Macy`s Card at point of sale but choose to pay with a different form of tender, including payment with a Macy`s Card in a virtual wallet other than Macy`s Pay, will earn bonus points at the Bronze status rate. Macy`s cardholders who do not pay with their Macy`s card will not earn points on macys.com purchases unless they link their Star Rewards loyalty account to their macys.com account. Bonus points are not earned: on furniture, rugs, mattresses, tech, Barnes & Noble, Finish Line, Sunglass Hut, Lids®, Louis Vuitton, Pandora®, Macy`s gift cards, services (e.g., subscription services, restaurants, salon services, alterations, etc.), fees, or sales tax; at Macy`s clearance stores, Macy`s Backstage; on purchases made outside of Macy`s or in any department that does not use a Macy`s point of sale register; or when redeeming Star Money rewards or Macy`s gift cards. Every time 1,000 points are accumulated, a $10 Star Money reward will be issued. Star Money rewards may be used to purchase merchandise at Macy`s but can`t be exchanged for cash or used: to purchase Macy`s gift cards; for services (e.g., subscription services, restaurants, salon services, alterations, etc.); in any department that doesn`t use a Macy`s point of sale register; for any purchase that will be shipped outside the U.S.; or as payment on any credit account. To redeem a Star Money reward on orders of furniture and mattresses on macys.com, you must call Macy`s Customer Service. Star Money may not be redeemed when paying with a Macy`s Credit Card in a Macy`s store if you use an electronic wallet other than Macy`s Pay. Each Star Money reward is valid for 30 calendar days from issuance. Additional terms and conditions apply; see a Store Colleague or macys.com/starrewards for complete program details.","applicableToAllUpcs":true,"offer":"PROMO_TIERED_OFFER","thresholdTriggers":[{"threshold":1.0,"triggerType":"QUANTITY","promotionId":19958515,"tier":1}],"promotionType":"Promotional Pricing","hasMorePromotionDetails":true,"autoApplied":true},"19958555":{"walletEligible":false,"checkoutDescription":"$19.99 Magic Bullet 3 Piece Personal Blender available with a Macys.com purchase! One bonus per order while supplies last. Offer ends September 13th, 2026.","description":"","promoId":"19958555","header":"Bonus Offer With Purchase","applicableToAllUpcs":true,"offer":"PROMO_TIERED_OFFER","thresholdTriggers":[{"threshold":1000.0,"triggerType":"QUANTITY","promotionId":19958555,"tier":1},{"threshold":2000.0,"triggerType":"QUANTITY","promotionId":19958555,"tier":2}],"promotionType":"Tiered Pricing","hasMorePromotionDetails":false,"autoApplied":true}},"badgeIds":["19958515","19958555"]},"protectionPlans":[],"urlTemplate":{"swatchSprite":"https://slimages.macysassets.com/is/image/MCY/","product":"https://slimages.macysassets.com/is/image/MCY/products/","video":"https://slimages.macysassets.com/is/content/MacysInc/","swatch":"https://slimages.macysassets.com/is/image/MCY/swatches/","videoPoster":"https://slimages.macysassets.com/is/image/MacysInc/"},"ccfp":{"ccfpEligible":false,"chargePlanPDPDeptDetails":{}},"holidayMessageEligible":false,"productReviews":[{"productId":18155211,"name":"Shark HydroVac™ MessMaster® Cordless 3-in-1 Vacuum, Mop and Self-Cleaning System, WD261","description":"Make cleaning more efficient with the 3-in-1 HydroVac from Shark. Powerful and cordless, it offers multi-surface capabilities to vacuum and mop at the same time. It even cleans itself when you're finished. Model WD261","productPageUrl":"https://www.macys.com/shop/product/shark-hydrovac-messmaster-cordless-3-in-1-vacuum-mop-self-cleaning-system-wd261?ID=18155211","imageUrl":"1/optimized/39123571_fpx.tif","reviewFamilyProducts":[18155211],"reviewStatistics":{"averageOverallRating":3.8,"ratingPercentage":76.0,"overallRatingRange":5,"ratingDistribution":[{"count":46,"ratingValue":1},{"count":11,"ratingValue":2},{"count":18,"ratingValue":3},{"count":28,"ratingValue":4},{"count":137,"ratingValue":5}],"totalReviewCount":240,"helpfulVoteCount":58,"recommendedCount":35,"notRecommendedCount":33,"ratingsOnlyReviewCount":12,"reviewSources":["BV"]},"paginatedReviews":{"total":228,"limit":8,"offset":0,"reviews":[{"reviewId":400758860,"productId":18155211,"authorId":"zev1dkzk63uha9a40xv3agt040","userNickname":"AnnieL","userLocation":"Waco, TX","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"Love it!","reviewText":"[This review was collected as part of a promotion.] I bought this wet vac a few weeks ago and I love it! Suction is great, battery life is good, and super easy to refill and empty the tanks. The only thing I wish were different would be the tanks be a little bigger, I have to refill often and that it would bend to be able to get under furniture.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Aug 18, 2026","incentivizedReview":true},{"reviewId":400561870,"productId":18155211,"authorId":"z2kw9be8306u8aj9iyfwuj78gh","userNickname":"BJbear","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Nightmare","reviewText":"We’ve owned this vacuum for a year and I must say this might go down as one of the worst purchases of my life. Not only is it horrible at vacuuming things up, but it makes EVERYTHING soaking wet in the process. Even when you put it on carpet mode, you better expect your carpet to be sopping wet by the time you’re done. Do not buy","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi there, \n\nThank you for sharing your experience with the HydroVac MessMaster. We're sorry to hear the unit has not met your expectations, especially when it comes to cleaning performance and leaving excess moisture behind on your floors and carpets.\n\nWe'd like the opportunity to learn more about what you're experiencing and see if we can help. Please reach out to our support team using the link below:\n\nhttps://support.sharkninja.com/contact-us\n\nWe appreciate your feedback and hope to have the chance to assist further.\n\nSincerely, \nShark Home","department":"SharkNinja","responseSource":"mc-api","date":"Aug 16, 2026","sourceClientName":"sharkninja.com"}],"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Aug 15, 2026","incentivizedReview":false},{"reviewId":400440423,"productId":18155211,"authorId":"zl4oaltd4yszfeap22890f2bry","userNickname":"Sulli681","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Very disappointing","reviewText":"Very disappointed with the performance. I have a Shark vacuum and love it, so naturally, I was thrilled to receive this 3-1 product. However; its leaves puddles on my floor, will stop in the middle of the job indicating there is no water, despite it being full, and leave a musty smell after each use, I wash it after every use and have even replaced the parts thinking that was leaving the smell- nope! I’m not hating on the brand, I just wish I would’ve not purchased this item.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi there,\n\nThank you for taking the time to leave a review.\n\nWe're really unhappy to hear that your experience with the HydroVac did not meet your expectations, especially as a loyal Shark customer. We appreciate you sharing your detailed feedback regarding the puddling, water tank notifications, and lingering odor despite regularly cleaning the unit and replacing parts. Your feedback valuable to us, and we'll be sure to share them with the appropriate teams for review as we continuously work to improve our products and customer experience.\n\nIn the meantime, we recommend referring to our self-help guide below, which may help address the issues you've described:\n\nhttps://support.sharkninja.com/article/WD260-Series-Shark-HydroVac-MessMaster-Cordless-3-in-1-Cleaner-Troubleshooting-Guide\n\nIf the issue persists after following the troubleshooting steps, please follow the instructions at the end of the guide to connect with our support team for further assistance.\n\nKind regards,\nShark Home","department":"SharkNinja","responseSource":"mc-api","date":"Aug 16, 2026","sourceClientName":"sharkninja.com"}],"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Aug 13, 2026","incentivizedReview":false},{"reviewId":399993603,"productId":18155211,"authorId":"inf-rs13933781","userNickname":"AtheerH","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":false,"title":"Convenient","reviewText":"I love love love this product. Honestly one of my favorite house purchases. It’s so convenient to use especially if you have kids, mines makes a mess almost every time he’s eating so this is so quick.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"influenster.com","logoImageUrl":"https://contentorigin.bazaarvoice.com/influenster-reviewsource/default/influenster.png"},"syndicated":true,"submissionTime":"Aug 08, 2026","incentivizedReview":false},{"reviewId":399911504,"productId":18155211,"authorId":"inf-rs15981027","userNickname":"StefanyP","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":false,"title":"Makes Floors spotless.","reviewText":"This is by far the best mop I have ever had!! All of my floors are either hardwood or tile. My kitchen is white marble. I have a cat and dog, and live in a hobby farm… so it is so hard to keep my floors clean. Ordinary mopping pushes the dirt and water around. This mop sucks all the dirt up and I  am not redepositing dirt, I am dumping it. I also like that the roller can be taken off with ease and washed before I put it away.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"influenster.com","logoImageUrl":"https://contentorigin.bazaarvoice.com/influenster-reviewsource/default/influenster.png"},"syndicated":true,"submissionTime":"Aug 07, 2026","incentivizedReview":false},{"reviewId":399812080,"productId":18155211,"authorId":"zexm2ifbmhjkzug5qhurjce0ix","userNickname":"Carr227","userLocation":"Bradley Illinois","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"reviewText":"It is great. Especially for me . Easy to use cleans wonderfully and Ada accessible. I’m in a wheelchair and can use this easily","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"52659077","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/5387a5ed-ded8-5699-a678-31cd438313e2","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/10ad617e-fcd6-5c2f-a44c-b2909fa0f9d5","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/33b39ad3-994c-5a92-9485-2ac607f0c7c3","sizeId":"large"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Aug 06, 2026","incentivizedReview":false},{"reviewId":399646117,"productId":18155211,"authorId":"zhs4y3928ptjns0d8r0ctnzfu7","userNickname":"Jay!","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"reviewText":"One of the worst cleaning products I ever purchased. A complete waste of money.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi Jay,\n\nThanks for taking time to leave your review.\n\nWe're very sorry to hear that your experience with the Shark HydroVac has been so disappointing, and we understand how frustrating it is to spend money on something that has not performed as expected. We'd like the opportunity to look into the issues you're experiencing with your unit. Please contact us via the link below, and our team will be happy to investigate this further and assist you with a resolution.\n\nhttps://support.sharkninja.com/contact-us\n\nKind Regards,\nShark Home","department":"SharkNinja","responseSource":"mc-api","name":"Ninja Kitchen","date":"Aug 04, 2026","sourceClientName":"sharkninja.com"}],"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Aug 04, 2026","incentivizedReview":false},{"reviewId":399321822,"productId":18155211,"authorId":"zmflrn04reylow4srgf3w1srso","userNickname":"So clean","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":false,"reviewText":"I am so pleased with my hydrovac floor cleaner.  Im 70 years old, and this makes it so easy to keep my floors clean. Thank you for outstanding service","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","hasPhotos":false,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Jul 31, 2026","incentivizedReview":false}]},"reviewsWithPhotos":{"totalReviewsWithPhotos":93,"totalPhotos":187,"limitPhotos":12,"offsetPhotos":0,"reviews":[{"reviewId":399812080,"productId":18155211,"authorId":"zexm2ifbmhjkzug5qhurjce0ix","userNickname":"Carr227","userLocation":"Bradley Illinois","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"reviewText":"It is great. Especially for me . Easy to use cleans wonderfully and Ada accessible. I’m in a wheelchair and can use this easily","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"52659077","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/5387a5ed-ded8-5699-a678-31cd438313e2","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/10ad617e-fcd6-5c2f-a44c-b2909fa0f9d5","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/33b39ad3-994c-5a92-9485-2ac607f0c7c3","sizeId":"large"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Aug 06, 2026","incentivizedReview":false},{"reviewId":398135376,"productId":18155211,"authorId":"inf-rs15348007","userNickname":"JoyceW","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":false,"title":"Light weight great priduct","reviewText":"This shark hydro vac is the absolute best cleaning item for  floors without having to ring out an old smelly mop and for cleaning carpets I highly suggest this Hydro shark cleaner. if you want to make your life easy it also comes with the best concentrated cleaner.   Shark hydro vac is the only way to go","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"52287007","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/2c1685b5-4bcf-5349-ac6d-49569c8a0043","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/d0d59a3d-edaf-5056-ba55-7fe315223809","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/03a59708-94ae-5f94-bc6d-f60830183eb4","sizeId":"large"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"influenster.com","logoImageUrl":"https://contentorigin.bazaarvoice.com/influenster-reviewsource/default/influenster.png"},"syndicated":true,"submissionTime":"Jul 16, 2026","incentivizedReview":false},{"reviewId":397717060,"productId":18155211,"authorId":"inf-rs15228841","userNickname":"MariiaS","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":false,"title":"So helpful for families to keep floors clean","reviewText":"I’ve been using this Shark vet vacuum for almost 2 years now, and I honestly couldn’t imagine keep my floors clean without it.\nWith two little kids at home, there is always something to clean up, so this has become one of my favorite cleaning tools.\nIt makes mopping such more easier because I don’t have to fill and carry big bucket of water anymore (which my kids only wanted to play with!) \nOne thing that really impressed me is how efficiently it uses water. My friend owns a similar with vacuum from another brand, and after comparing them, I noticed that my Shark uses much less clean water.\n\nIt’s also surprisingly powerful. It easily removes every day dirt and dried-on messes, and the better lasts long enough for me to clean my whole apartment on a single charge. \n\nThe best part is that I’m writing this review after almost 2 years of regular use, not just after trying it once. It’s still working great., and I’m just as happy with it today as I was when I first started using it. I would definitely recommend it to busy families, especially if you have young kids!","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"52198844","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/3f03b89c-7b0f-55e7-acb2-308672311cf1","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/b32db69f-ce4a-5ad1-b8d4-de822ec83906","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/dece34e5-0907-51bd-8955-a24319ff6c29","sizeId":"large"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"influenster.com","logoImageUrl":"https://contentorigin.bazaarvoice.com/influenster-reviewsource/default/influenster.png"},"syndicated":true,"submissionTime":"Jul 11, 2026","incentivizedReview":false},{"reviewId":392689110,"productId":18155211,"authorId":"z3ntymzgt4fmc9j43f0q98n9fm","userNickname":"Samah","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"The vacuum is not charging","reviewText":"The vacuum stopped working and is not charging anymore.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"51396316","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/9a54bf18-9130-5792-965d-19925671a4b9","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/ee1fc626-bd2b-55da-96b1-ace14a33f925","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/ea5ed961-e33c-5d7a-b0c7-6e4b771a5e25","sizeId":"large"}}},{"photoId":"51396317","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/f40a3865-f15f-55a4-99ae-b4bf741052d7","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/aa197c6a-a04b-5336-81d5-b1c155bdf31d","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/7c7221b7-89b6-5bdf-bba6-f52fab9702e2","sizeId":"large"}}},{"photoId":"51396318","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/c3f6b81d-0b87-5fe3-81af-71b94140a09f","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/b48f7a72-8cf3-5b0b-a8b9-709cefe70d82","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/61a5bae2-2901-51e7-baf3-7f1e064c7740","sizeId":"large"}}},{"photoId":"51396319","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/bb3e9d1a-eeb5-5e72-87dd-036fb7fda3ac","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/60e19f54-9099-5ba3-9138-7ca9619cfea2","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/26d646b7-867d-53ad-befb-3d7a51798533","sizeId":"large"}}},{"photoId":"51396320","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/ee720267-1db1-54ed-a77c-20a76e16205c","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/01dfb7d8-1880-54ec-8562-89bc88f20e5e","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/79593dbb-82d7-5bdf-b43b-840322893a45","sizeId":"large"}}},{"photoId":"51396321","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/71da2a3d-26d5-546e-85d9-657084a0fc7e","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/f73fade0-9755-54f9-bbb4-eeb4f70cb3cc","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/815e3bec-c118-5ff0-ad35-7fa9619b146e","sizeId":"large"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi Samah,\nThank you for taking the time to leave a review.\nIt’s disappointing to hear that your vacuum has stopped working and is no longer charging. That’s certainly not the level of performance expected, and we recognise how frustrating this experience can be. Your feedback is important and will be shared with our internal teams.\nIn the meantime, we recommend referring to our self-help guide below to help troubleshoot the issue:\nhttps://support.sharkninja.com/article/WD260-Series-Shark-HydroVac-MessMaster-Cordless-3-in-1-Cleaner-Troubleshooting-Guide\n\nIf the issue continues after trying those steps, please follow the instructions at the end of the guide to connect with our support team for further assistance.\n\nKind regards,\nShark Home","department":"SharkNinja","responseSource":"mc-api","date":"Jun 03, 2026","sourceClientName":"sharkninja.com"}],"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Jun 02, 2026","incentivizedReview":false},{"reviewId":381721358,"productId":18155211,"authorId":"ztazrxioy001xkyl0rx7mfy28j","userNickname":"G.P.S","userLocation":"CT","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Disappointed","reviewText":"I had been searching for a wet-dry vacuum for a while, and my fiancé gifted me the Shark HydroVac for Valentine’s Day. Although it wasn't one of my top 4 choices, I was grateful for the gift. Due to a month of family medical emergencies, school, and work, I only recently had the chance to assemble it. Unfortunately, the experience has been disappointing. The sensors are misreading the tank levels claiming the dirty tank is full and the clean tank is empty when I didnt even use it yet.  Even with the 'booster' mode on, it failed to remove stains that I easily wiped away with a baby wipe. Water was coming out clean despite using it on a high traffic area. There is also water on the chargi g deck when placing the vacuum to charge.  The battery life is very poor despite a full overnight charge. I really wanted to love this gift, but it simply isn't performing. The price does not match performance. Very sad.","totalFeedbackCount":1,"totalPositiveFeedbackCount":1,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"caption":"Leaking water","photoId":"49704758","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/1b8fbf40-13c3-5730-b249-94342f41a403","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/f4c9a037-103b-508b-a127-20fece008b8a","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/2afc704f-7fac-5116-a036-b4ea02b080f8","sizeId":"large"}}},{"photoId":"49704759","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/dc3317fb-57e2-5e0e-98f9-4b78f6d88bbd","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/b09fae4a-41fc-5654-9b2d-f4ff869f0cde","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/71bbaa33-87e3-5934-8b28-002531d78cc4","sizeId":"large"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi there,\n\nThank you for taking the time to share your experience. \n\nWe are truly sorry to hear how disappointing this has been, especially after receiving the HydroVac as a meaningful gift. It is completely understandable that, after a busy period and finally finding the time to assemble the unit, you expected it to work the way it should. The issues you described with the sensors, tank readings, cleaning performance, water output, and battery life would be frustrating for anyone.\nThis is not the level of performance we want you to have, and we want to help make things right. To move forward quickly, we encourage you to contact our support team through our official support page so one of our representatives can assist you directly. Our self‑help guide is also available if you would like to review steps at your own pace. All helpful links can be found below.\n\nSelf-Help Guide: https://support.sharkninja.com/article/WD260-Series-Shark-HydroVac-MessMaster-Cordless-3-in-1-Cleaner-Troubleshooting-Guide\nContact Page: https://support.sharkninja.com/contact-us\n\nKind Regards,\nShark Home","department":"SharkNinja","responseSource":"mc-api","date":"Mar 17, 2026","sourceClientName":"sharkninja.com"}],"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Mar 15, 2026","incentivizedReview":false},{"reviewId":381663274,"productId":18155211,"authorId":"zosbolyu43fk74w6e83h9543hb","userNickname":"Jade30","userLocation":"Anderson, SC","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Hate it!","reviewText":"I was so excited about my Shark Hydrovac when I first bought it. But it has been NOTHING but a pain in the butt. I use the self-cleaning option and then I take it apart and clean the removal pieces and let dry everytime I clean.  But it continuously spits dirty water on the floor, it can not pickup spills without just spreading it around, and it's constantly cutting off saying the dirty water is full, even when the tank is completely empty. I've checked for clogs and there are none. I wish I would've waiting and bought something better but we've loved Shark products in the past and thought this would be a great tool. But I have been very disappointed. The box was thrown away so there's no way to return it.","totalFeedbackCount":1,"totalPositiveFeedbackCount":1,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"49687558","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/72b9e33b-f6bb-5561-86b0-3e5ce640b7bc","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/477dad73-e3aa-547c-bd26-459f5a847e83","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2hhcmtuaW5qYQ/403af664-e4a3-5051-8b43-5459aacc23c6","sizeId":"large"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi Jade,\n\nThank you for taking the time to leave a review.\n\nWe’re truly sorry to hear that you’re disappointed with your HydroVac. The issues you mentioned, such as dirty water spilling onto the floor, difficulty picking up messes, and the unit shutting off with a false full tank error, sound incredibly frustrating. We understand how disappointing this experience must be. We’d really appreciate the opportunity to help resolve this for you. We recommend reviewing the self-help guide below to troubleshoot the issue you’re experiencing. If the steps don’t resolve the problem, please follow the directions at the end of the guide for further assistance:\n\nhttps://support.sharkninja.com/en-CA/article/WD260-Series-Shark-HydroVac-MessMaster-Cordless-3-in-1-Cleaner-Troubleshooting-Guide-ca\n\nKind regards,\nShark Home","department":"SharkNinja","responseSource":"mc-api","date":"Mar 17, 2026","sourceClientName":"sharkninja.com"}],"syndicationSource":{"name":"sharkninja.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/35479ea1-6427-4e2f-b6c7-c0d8155e7b7a"},"syndicated":true,"submissionTime":"Mar 14, 2026","incentivizedReview":false}]},"generatedSummary":{"summary":"* Customers praise the dual vacuum-and-mop feature for eliminating separate mopping and saving significant cleaning time daily.\n* Many highlight strong suction power, lightweight cordless design, and sufficient battery for whole-home cleaning without recharging.\n* Some report inconsistent performance, with the device smearing dirt and struggling to clean corners and baseboards effectively.\n* Several mention sensor malfunctions that falsely indicate full or empty tanks, affecting reliability and user trust.\n* Most find the convenience and ease of use outweigh performance inconsistencies for routine floor maintenance.","type":"TEXT","title":"REVIEW_SUMMARY","detail":"BULLET_FORMAT_SUMMARY","disclaimer":"AI-generated from customer ratings & reviews, and may include incentivized reviews."}}]}],"meta":{"tags":{"canonical":"/shop/product/shark-hydrovac-messmaster-cordless-3-in-1-vacuum-mop-self-cleaning-system-wd261?ID=18155211"},"analytics":{"data":{"page_type":"product","event_name":"product sku select","t_category_id":["206370"],"t_category_name":["Vacuums & Floor Care"],"is_big_ticket":["false"],"is_big_ticket_v2c":["false"],"product_id":["18155211"],"product_upc":["622356645089"],"product_low_availability":["false"],"product_availability_message":["In Stock"],"product_name":["HydroVac™ MessMaster® Cordless 3-in-1 Vacuum, Mop and Self-Cleaning System, WD261"],"product_type":["single item"],"product_original_price":["299.95"],"product_shipping_surcharge":["0.0"],"product_price":["299.95"],"product_pricing_state":["ZERO"],"product_rating":["3.8"],"product_reviews":["240"],"product_video":["false"],"product_gwp_available":[],"product_pwp_available":[],"true_fit_eligible":["false"],"findation_eligible":["false"],"product_brand":["Shark"],"consolidated_product":"false","protection_plan_eligibility":["Electronics"],"gdp_eligible":"false"}},"soastapageinfo":{"site":"GCP","appserver":"UNKNOWN_CLONE","timestamp":"09/12/2026 22:56:55 EDT","release":"localhost","releaseDate":"2026-08-26T17:06:28.357Z","version":"3.321.0"}},"productMktData":{"@context":"http://schema.org","@type":"Product","name":"HydroVac™ MessMaster® Cordless 3-in-1 Vacuum, Mop and Self-Cleaning System, WD261","category":"Home","brand":{"@type":"Brand","name":"Shark"},"image":[{"@type":"ImageObject","url":"https://slimages.macysassets.com/is/image/MCY/products/1/optimized/39123571_fpx.tif","description":"Shark - HydroVac™ MessMaster® Cordless 3-in-1 Vacuum, Mop and Self-Cleaning System, WD261 No Color"}],"productID":18155211,"url":"https://www.macys.com/shop/product/shark-hydrovac-messmaster-cordless-3-in-1-vacuum-mop-self-cleaning-system-wd261?ID=18155211","description":"Make cleaning more efficient with the 3-in-1 HydroVac from Shark. Powerful and cordless, it offers multi-surface capabilities to vacuum and mop at the same time. It even cleans itself when you're finished. Model WD261","offers":[{"@type":"Offer","itemOffered":{"@type":"IndividualProduct","color":"No Color"},"SKU":"622356645089USA","price":"299.95","priceCurrency":"USD","availability":"http://schema.org/InStock"}],"reviews":[{"@type":"Review","author":{"@type":"Person","name":"AnnieL"},"datePublished":"2026-08-18","name":"Love it!","description":"[This review was collected as part of a promotion.] I bought this wet vac a few weeks ago and I love it! Suction is great, battery life is good, and super easy to refill and empty the tanks. The only thing I wish were different would be the tanks be a little bigger, I have to refill often and that it would bend to be able to get under furniture.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":5,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"BJbear"},"datePublished":"2026-08-15","name":"Nightmare","description":"We’ve owned this vacuum for a year and I must say this might go down as one of the worst purchases of my life. Not only is it horrible at vacuuming things up, but it makes EVERYTHING soaking wet in the process. Even when you put it on carpet mode, you better expect your carpet to be sopping wet by the time you’re done. Do not buy","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":1,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"Sulli681"},"datePublished":"2026-08-13","name":"Very disappointing","description":"Very disappointed with the performance. I have a Shark vacuum and love it, so naturally, I was thrilled to receive this 3-1 product. However; its leaves puddles on my floor, will stop in the middle of the job indicating there is no water, despite it being full, and leave a musty smell after each use, I wash it after every use and have even replaced the parts thinking that was leaving the smell- nope! I’m not hating on the brand, I just wish I would’ve not purchased this item.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":1,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"AtheerH"},"datePublished":"2026-08-08","name":"Convenient","description":"I love love love this product. Honestly one of my favorite house purchases. It’s so convenient to use especially if you have kids, mines makes a mess almost every time he’s eating so this is so quick.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":5,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"StefanyP"},"datePublished":"2026-08-07","name":"Makes Floors spotless.","description":"This is by far the best mop I have ever had!! All of my floors are either hardwood or tile. My kitchen is white marble. I have a cat and dog, and live in a hobby farm… so it is so hard to keep my floors clean. Ordinary mopping pushes the dirt and water around. This mop sucks all the dirt up and I  am not redepositing dirt, I am dumping it. I also like that the roller can be taken off with ease and washed before I put it away.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":5,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"Carr227"},"datePublished":"2026-08-06","description":"It is great. Especially for me . Easy to use cleans wonderfully and Ada accessible. I’m in a wheelchair and can use this easily","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":5,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"Jay!"},"datePublished":"2026-08-04","description":"One of the worst cleaning products I ever purchased. A complete waste of money.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":1,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"So clean"},"datePublished":"2026-07-31","description":"I am so pleased with my hydrovac floor cleaner.  Im 70 years old, and this makes it so easy to keep my floors clean. Thank you for outstanding service","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":5,"worstRating":"1"}}],"aggregateRating":{"@type":"AggregateRating","ratingValue":"3.80","reviewCount":"240","bestRating":"5","worstRating":"0"}},"uiKillSwitches":{"isAutoTaggingEnabled":true,"isSizeChartOnConsolidatedMaster":false,"bopsBossCopyUpdateEnabled":true,"getItTodayTreatment2Enabled":false,"fccCategoryURLEnabled":true,"frictionFreeStoreHeaderEnabledPDP":true,"isShippingAndReturnsBadgeEnabled":false,"pzoBadgingEnabled":true,"wnmFlyoutEnabled":true,"isInPageSfContextualWidgetEnabled":true,"isUpcColorOverrideEnabled":true,"dressSizeSelectorsEnabled":true,"hexaEnabled":false,"isProductReviewCategoryDataEnabled":false,"fbtEnabled":false,"featureEnabledB":true,"isShoppableDisabled":true,"featureEnabledA":true,"isXAPISchemaProcessing":true,"getItTodayEnabled":false,"isMediasFragmentEnabled":true,"featureEnabledH":true,"enableGAMImpressionTags":true,"featureEnabledG":true,"featureEnabledF":false,"featureEnabledE":true,"imageARIndicatorEnabled":true,"featureEnabledD":false,"isLazyHydrationEnabled":true,"featureEnabledC":false,"isDiscontinuedFCCParameterEnabled":true,"isConsolidatedShoesEnabled":false,"contextualWidgetEnabled":true,"isBigTicketCustomColorSitletEnabled":true,"rviRelatedProsZonesEnabled":true,"isBadgeSaleRed":true,"pdpSalePercentOffDisplayEnabled":true,"isBVCategoryNameEnabled":false,"isPricePerOzTreatmentEnabled":true,"phase2DesktopBVReviewsApiEnabled":true,"isBeautyCategoryListEnabled":true,"isBeautyFlagBypassedEnabled":true,"isColorwayPricing2":true,"isProductDimensionsForMarketplaceItemsEnabled":true,"isCustomDropdownForColorSwatches":false,"pdpSponsoredItemsContentEnabledServerSide":true,"exposePickupOnlyMembersOfMasterEnabled":false,"isBigTicketCXMasterV2CFromMembersEnabled":false,"isBopsAvailableByLocation404ResponseEnabled":true,"isColorwayPricing1":false,"isModifaceEnabled":true,"isBigTicketAvailabilityViewEnabled":true,"isBigTicketCXSwatchesEnabled":true,"reviewVideoUploadEnabled":true,"newUnavailablePage":true,"arrivesByDateEnabled":true,"isInteractiveOfferBadgesEnabled":true,"isSplitHighlightEnabled":true,"isLoyaltyPPCEnabled":true,"isScrollColorSwatchIntoViewEnabled":false,"tealiumScriptEnabled":true,"surchargeShippingMessageEnabled":true,"zoomInSlideshowImproved":true,"isPDPEnhancementGEnabled":true,"isPDPEnhancementEEnabled":true,"bigTicketV2CEnabled":true,"bossEnabled":true,"upcPricingForMarketplaceStandardPDPEnabled":true,"isPDPEnhancementDEnabled":true,"isWNMBigTicketEnabled":true,"isPDPEnhancementJEnabled":true,"reviewPhotoUpload":true,"prosFCCFallbackImpressionTagEnabled":false,"isPDPEnhancementMEnabled":true,"isPDPEnhancementOEnabled":true,"isTrueFitSizeAutoSelectEnabled":true,"isPDPEnhancementLEnabled":true,"priceBySizeComplexEnabled":true,"isPDPEnhancementBEnabled":true,"pdpBVReviewFormUpdatesEnabled":true,"isWebCollageOutFromTabs":true,"vendorCustomDeliveryMsg":true,"enableClickTagsForSMProducts":true,"prosImpressionTaggingEnabled":true,"isPDPEnhancementTEnabled":true,"priceBySizeBigTicketItemsProtectionPlanEnabled":false,"inHouseVideoEnabled":true,"sddPromoEnabled":true,"isSearchEnabled":false,"shopTheLookEnabled":false,"isPDPEnhancementZEnabled":true,"isPDPEnhancementREnabled":true,"valuePriceLabelEnabled":true,"filterOverlappingProsProducts":true,"v2cBulletTextRemovalEnabled":true,"isPurgeRedisCacheInBatchModeEnabled":false,"loggingRedisExceptionsAndReachBackendSystems":false,"breadcrumbAbsolutePathEnabled":true,"isImageEntryEnabled":true,"splitThirdVariantEnabled":true,"isShoeSizeSelectorsEnabled":true,"isAkamaiInventoryCachePurgeEnabled":true,"isRedisInventoryCachePurgeEnabled":true,"isGoogleAiEnabled":true,"isColorwayPromosPhase2Enabled":false,"isIncentivizedReviewValueFieldCheck":true,"isPerformanceINPEnabled":false,"finalPriceDisplayEnabled":true,"isTrueFitModalEnabled":false,"removeFallbackProsZoneEnabled":true,"isPdpProductEngagementPromptTrtTwoEnabled":true,"isSpacingExperimentEnabled":true,"pdpRequestValidatorEnabled":true,"priceBySizeBulletLinksForMemberEnabled":true,"sponsoredItemsEnabled":true,"unavailableConsolidatedMasterFixEnabled":false,"bigTicketDeliveryFeeRestructureEnabled":true,"isIntradayPromotionBatchModeEnabled":false,"isRoktSDKPlusEnabled":true,"productPromotionEnabled":true,"isCustomersPurchasedDisable":true,"isPDPEnhancementWEnabled":true,"digitalReviewsLimitedQueueEnabled":false,"isBigTicketWebAREnabled":true,"isFewLeftMessageRedesignEnabled":true,"itemAvailabilityOptimizedBOPSExperienceEnabled":true,"categoryDataEnabled":true,"isShopSimilarNavigationEnabled":true,"isRedisCircuitBreakerEnabled":true,"threePcBannerCopyEnabled":false,"checkoutServiceGCPMigrationEnabled":true,"isBTWNMProtectionPlansEnabled":false,"seoWeddingRegistryCanonicalEnabled":true,"holidayBadgingEnabled":false,"additionalShippingDetailsEnabled":true,"copyClarityVueEnabled":true,"enableGAMAdsFromApp":true,"isBMSMBadgeEnabled":true,"pubSubInventoryAndPriceUpdateLogicEnabled":true,"getItTodayTreatment1Enabled":false,"productEntityOrchestratorOptimizationEnabled":false,"backorderedCopyUpdateEnabled":true,"isNewShippingConstraintMessageEnabled":true,"isCacheControlInResponseHeaderEnabled":false,"isBigTicketHideInStockOfferFeatureEnabled":false,"phase2MobileBVReviewsApiEnabled":true,"updatePriceComponentSequence":true,"isPromoV2Enabled":false,"isUnavailableUPCListEnabled":true,"isIntradayPromotionDataPurgeEnabled":false,"isProsZoneAHorizontalEnabled":true,"prePurchasePointsCalculationEnabled":true,"productOrchestratorOptimizationEnabled":true,"isReviewHighlightsAPIEnabled":false,"rugSizeSelectionEnabled":true,"starPassWithOfferEnabled":true,"btAdditionalFeesEnabled":true,"arrivesByDateSuppressTier4for1PItemsEnabled":true,"promoEventBadgeLinkEnabled":true,"isShopTheSetExperienceEnabled":true,"isStickyAtbEnabled":true,"isCustomerGCPMigrationEnabled":true,"isFindationEnabled":true,"enhanceSameDayDeliveryEnabled":true,"ccfpEnabled":true,"carouselOpenInNewTabEnabled":true,"inStoreCurbsidePickupEnabled":true,"latchkeyMemberProductsBigTicketItemFlagEnabled":true,"pddContingencyEnabled":false,"isFinalPricePromoCopyUpdateEnabled":false,"isColorwayPricingCopyEnabled":true,"enableImpressionTagsForSMProducts":false,"ccfpGCPMigrationEnabled":true,"thirdVariantConsolidatedEnabled":true,"isSizeSmallImageUpdateEnabled":false,"isPDPEnhancementUEnabled":true,"usebvReviewService":true,"hidePzo":true,"isProcessedProdDescEnabled":true,"storeOnlySpecialsEnabled":true,"isPDPEnhancementYEnabled":true,"isUpcLevelPromoBadgingEnabled":true,"gwpConsiderBagItemsForPromo":true,"isPDPEnhancementQEnabled":true,"ocfPickupBOPSOnlyAllProductViewsEnabled":false,"commonStoreLocationEnabled":true,"isLettuceClientEnabledForRedis":false,"additionalFeesEnabled":false,"isShopTheCollectionExperienceEnabled":false,"isBopsAvailabilityFixEnabled":true,"klarnaPaymentEnabled":true,"newGoogleAPICallEnabled":true,"enableGAMClickTags":true,"isPDPEnhancementFEnabled":true,"eventBadgingEnabled":true,"topLevelZoomer":true,"mediaEnabled":true,"isPDPEnhancementHEnabled":true,"isPDPEnhancementIEnabled":true,"pdpStyliticsOutFittingWidgetEnabled":true,"isStartCheckoutPostCallEnabled":true,"isPDPEnhancementCEnabled":true,"hostedAuthenticationEnabled":true,"isPDPEnhancementKEnabled":true,"videoImageRailEnable":true,"includeSizeAttributesForProsEnabled":true,"isBigTicketCXSeeItInStoreRedesignEnabled":true,"isBigTicketPriceBySizeAvailabilityEnabled":true,"preorderedCopyUpdateEnabled":true,"isVerifiedPurchaserBadgeEnabled":false,"isPDPEnhancementNEnabled":true,"isWNMProtectionPlansEnabled":true,"prosFBTTwoProductRecEnabled":true,"isPDPEnhancementAEnabled":true,"isPDPEnhancementPEnabled":true,"lilyAIAttributesEnabled":true,"isDefaultUpcSelectionEnabled":true,"hideBanners":true,"isPromotionAutoApplyEnabled":true,"isReviewSummaryEnabled":true,"priceSimplificationEnabled":true,"isProductHighlightsEnabled":true,"newGWPEnabled":true,"isPairItWithCopyEnabled":true,"isPDPEnhancementVEnabled":true,"videoIdDisplayEnabled":true,"storeInPreferenceDatabaseEnabled":false,"loyaltyPromotionBadgeTextEnabled":true,"isPDPEnhancementXEnabled":false,"isReviewletOptimizationEnabled":true,"persistentLoginEnabled":true,"writeAReviewRedesignEnabled":true,"isBrandCategoryUrlEnabled":true,"isIntradayPromotionMetaPurgeEnabled":false,"isGWPEnabled":true,"isKlarnaCustomModalCloseFocusEnabled":false,"isPurgeAkamaiCacheInBatchModeEnabled":true,"deliveryDaysEnabled":true,"isImageIndicatorStylingEnabled":true,"isColorwayPromosEnabled":false,"ccfpCacheEnabled":true,"isConsolidatedMasterPageEnabled":false,"isMcomBigTicketSeeItInStoreEnabled":true,"mainImageAutoplayEnabled":true,"isKeyWordChipsFeatureEnabled":true,"enableClientSideMemberListPerfImprovement":true,"globalPreciseDeliveryDateEnabled":true,"rewardBadgeForDigitalEnabled":true,"isDRSPageLoadCacheEnabled":true,"esecRemoveSecureUserTokenQueryParamEnabled":true,"pddOrderMethodsExclusionEnabled":false,"csPagesOnIBMEnabled":false,"newPlacesDetailsApiEnabled":true,"isInvalidURLExceptionHandlerEnabled":true,"isSplitPerksEnabled":true,"skipReviewSummaryForGiftCardEnabled":true,"objectMapperSingleInstanceEnabled":false,"trueCollectionsEnabled":true,"isWNMBigTicketQuantityPricingEnabled":false,"isPDPEnhancementSEnabled":true,"arrivesByDateVdfMkpEnabled":true,"isSyndigoScriptUpdateEnabled":true,"arrivesByDateWithoutLocationEnabled":true,"marketPlaceEnabled":true}}