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We're glad to keep you as one of our loyal Sony family members.\nWe recommend checking this link for important notes on the battery pack: https://cutt.ly/w0fh55H and this link for the expected battery life and number of recordable images: https://cutt.ly/h0fjyx7\nIf you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL\nElshahat @Sony Support UK","department":"Sony Support Team","responseSource":"Workbench","name":"Sony","date":"Dec 11, 2022","sourceClientName":"sony.com"}],"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Dec 08, 2022","incentivizedReview":false},{"reviewId":1098138562,"productId":18562006,"authorId":"qfdynf4sviqjgbsb1dtf63yg5","userNickname":"Katie J","ratingsOnly":false,"rating":3,"ratingRange":5,"recommended":true,"title":"doesn't last long","reviewText":"I'm not a professional. 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We're happy to welcome you into the Sony family!\nIf you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL\n\nSony Support UK","department":"Customer Support","responseSource":"Workbench","name":"Sony","date":"Jul 08, 2021","sourceClientName":"sony.com"}],"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Jul 07, 2021","incentivizedReview":false},{"reviewId":1094547463,"productId":18562006,"authorId":"3qvozliuph1nswf4q6458w3j1","userNickname":"Old School Sonyphile","ratingsOnly":false,"rating":3,"ratingRange":5,"recommended":false,"title":"Worked well but had a “premature death”","reviewText":"I’m not sure if the dead one was the one that came with my RX-10IV or the spare I got from BestBuy, but to die within three years is pretty bad in my opinion. 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I could never take more than 60-70 photos with this battery on full charge. I would expect at least 300-500...\r\nI also charge it to 100% and keep it in the camera. After about 1 month of not touching the camera at all, the battery drops to 54%....","totalFeedbackCount":5,"totalPositiveFeedbackCount":5,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_CA","hasPhotos":false,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hello vctrt1,\n\nWe regret to hear that this unit failed to meet your expectations. We're always looking to make Sony better. Thank you for sharing your feedback with us.  \n\n\nRegards,\nZac\nSony Social Support","department":"Sony Social Support","responseSource":"Workbench","date":"Apr 29, 2019","sourceClientName":"sony.com"}],"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Apr 29, 2019","incentivizedReview":false},{"reviewId":1053356966,"productId":18562006,"authorId":"spaqjamsw80mll4jeohect4go","userNickname":"SonyBologna","userLocation":"Canton, OH","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Too Small","reviewText":"These batteries just don't last.  You have to purchase a handful of them if you want to shoot all day.  Which I'm sure is what Sony intended in the first place being the ridiculous, up-sell company they are.  The A7RII eats them up twice as fast as my A6000.  And the price???!!!  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Thank you for sharing your feedback with us.  \n\n\nRegards,\nZac\nSony Social Support","department":"Sony Social Support","responseSource":"Workbench","date":"Mar 26, 2019","sourceClientName":"sony.com"}],"syndicationSource":{"name":"sony.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/4f90f52e-169a-4fbf-b1e9-b32e9403af86"},"syndicated":true,"submissionTime":"Mar 25, 2019","incentivizedReview":false},{"reviewId":1037236830,"productId":18562006,"authorId":"iw073bw6eriv7il2bt1beyneh","userNickname":"The opticist","userLocation":"Boulder, CO, United States","ratingsOnly":false,"rating":4,"ratingRange":5,"recommended":true,"title":"Hologram","reviewText":"Battery has a hologram with a bunch of numbers and the word Sony. But if you orient it correctly you see a big, bold L facing you. Rotate it to the left (clockwise), and you see a big R. 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Spare battery bloated as well. My Wasabi batteries are better in terms of durability. Not worth the price if the batteries bloats fast. 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Easily Bloats","description":"Bought the batteries last 2019. I barely use my camera for shoots. The battery that came with the camera bloated. Spare battery bloated as well. My Wasabi batteries are better in terms of durability. Not worth the price if the batteries bloats fast. You should fix this Sony.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":1,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"Houseman75"},"datePublished":"2020-04-13","name":"You will need at least 3 when shooting events.","description":"I really like my new Sony Mirrorless camera and lenses. I have the 24x70mm and 200x600mm. But the batteries don't last long. 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Which I'm sure is what Sony intended in the first place being the ridiculous, up-sell company they are.  The A7RII eats them up twice as fast as my A6000.  And the price???!!!  What a rip off.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":1,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"The opticist"},"datePublished":"2017-08-12","name":"Hologram","description":"Battery has a hologram with a bunch of numbers and the word Sony. But if you orient it correctly you see a big, bold L facing you. Rotate it to the left (clockwise), and you see a big R. 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