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I have scoured the internet and there are no fixes to this problem. Nyx should have recalled the product, it’s not sustainable in anyway and crappy to us long time customers of Nyx cosmetics.","totalFeedbackCount":3,"totalPositiveFeedbackCount":2,"totalNegativeFeedbackCount":1,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"21422495","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/caaba695-7c96-59eb-8766-cc5fcd135f75","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/9a9b3f11-a7bb-59d1-9222-716fca6f292e","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hey! Thank you for sharing your feedback on our Lip I.V. Hydrating Lip Gloss Stain. We’re sorry to hear about the separation you've experienced with the formula. Since this is a serum-infused product, some separation can occasionally occur - we recommend gently shaking the product to help the formula mix back together. We’ve shared your concerns with our team as we're always looking to level up our creations. For further assistance, please feel free to reach out to us here: https://tinyurl.com/252cz4yp. We're happy to help!","department":"NYX Professional Makeup","responseSource":"mc-api","date":"Feb 12, 2026","sourceClientName":"NYX Professional Makeup"}],"syndicationSource":{"name":"NYX Professional Makeup","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/e047a0f0-9652-42e2-8155-6530ab78fc73"},"syndicated":true,"submissionTime":"Jan 24, 2026","incentivizedReview":false},{"reviewId":296329802,"productId":20638939,"authorId":"inf707462","userNickname":"amandac7ada_1893","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":false,"title":"Good","reviewText":"[This review was collected as part of a promotion.] Great product! I was not a fan of the colors I was sent but I think the wear is good and lasts a long time. I would like to try it in some other colors because I was not in love with it","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"20533339","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/626f39fb-414f-5642-8d73-bb4583c9b610","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/9b7b0534-d066-5bfc-a210-5d6e12843a0c","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"influenster.com","logoImageUrl":"https://contentorigin.bazaarvoice.com/influenster/default/influenster.png"},"syndicated":true,"submissionTime":"Nov 26, 2025","incentivizedReview":true},{"reviewId":295755698,"productId":20638939,"authorId":"NYX_06480224","userNickname":"Nikol1140","userLocation":"Philadelphia PA","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"Beautiful coverage","reviewText":"Literally a lipstick and gloss in one. Beautiful coverage","totalFeedbackCount":4,"totalPositiveFeedbackCount":4,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"20239536","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/8045247d-86c9-5048-a819-078474db1fc9","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/003ab219-d581-52c4-aa6b-ca893e2c6aa6","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"NYX Professional Makeup","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/e047a0f0-9652-42e2-8155-6530ab78fc73"},"syndicated":true,"submissionTime":"Nov 06, 2025","incentivizedReview":false},{"reviewId":295590860,"productId":23248923,"authorId":"zorx731fmarncw622jjega5bqg","userNickname":"maggie99","userLocation":"Collegeville, PA","ratingsOnly":false,"rating":2,"ratingRange":5,"recommended":true,"title":"So good until it wasnt","reviewText":"Love this formula SO much. After receiving one shade from Influenster, i have since purchased four more shades. It’s such a hydrating glossy lip stain that is just so good.\nThat being said, im sad to report that after a few weeks it began to separate in the tube? I don’t know how else to describe it, but it looks like the formula separated into an oily part and a color part. I attached photos to better show what i’m trying to explain","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"20155686","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/448da110-3227-57ef-a98e-de9ba726064a","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/3c833b22-e819-511f-99f7-a44406b57eed","sizeId":"thumbnail"}}},{"photoId":"20155687","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/430078a6-c1c5-50ec-aa16-3248275c10e4","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/fbbfdb33-3bda-51fd-8e47-6b9597816012","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi there! Thank you for reaching out about our Lip I.V. Hydrating Lip Gloss Stain. We're so thrilled to hear how much you adore the formula and that you've loved it enough to purchase multiple shades after your Influenster experience! Your description of our hydrating glossy lip stain as \"just so good\" truly brightens our day. However, we are genuinely concerned and sorry to hear that the product began to separate in the tube after a few weeks, especially with that \"oily\" appearance you described. That's definitely not the experience we want for you, and we appreciate you bringing this to our attention. We're always striving for the highest quality, and feedback like yours is incredibly valuable.","department":"NYX Professional Makeup","responseSource":"mc-api","date":"Nov 02, 2025","sourceClientName":"NYX Professional Makeup"}],"syndicationSource":{"name":"NYX Professional Makeup","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/e047a0f0-9652-42e2-8155-6530ab78fc73"},"syndicated":true,"submissionTime":"Oct 31, 2025","incentivizedReview":false},{"reviewId":294736373,"productId":23248923,"authorId":"inf4886859","userNickname":"ebonykween87_9403","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":false,"title":"The Gloss That Doesn't Give Up","reviewText":"[This review was collected as part of a promotion.] ​This is the lip product for people who can't stand reapplying every hour. It starts off feeling like a comfortable, high-shine gloss, but it leaves behind a lovely stain that looks just as good as the gloss wears down. It keeps my lips feeling genuinely hydrated, not sticky, which is a major win for all-day color.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"19673790","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/e6dc7058-1477-5191-9b72-66a873c44aff","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/1b9279ab-4f67-5caa-9fa7-0d46d80eb4cd","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"influenster.com","logoImageUrl":"https://contentorigin.bazaarvoice.com/influenster/default/influenster.png"},"syndicated":true,"submissionTime":"Sep 29, 2025","incentivizedReview":true},{"reviewId":294497573,"productId":20638939,"authorId":"NYX_07761132","userNickname":"2639","userLocation":"SAN Diego","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"My favorite right now","reviewText":"My package got lost and they were able to send a new one it was so fast too. As far as the lip tint it’s a beautiful dark purple shade when freshly applied as it dries and you take off it leaves a nice dark red/purple shade it lasts quite a long time and does hydrate the lips.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"caption":"I tried it as soon as I got it","photoId":"19515711","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/214fd26a-6df6-51ed-a47e-4ebbd265896e","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/ed7b6b5e-c7f9-5ac6-9f27-5b588241f58c","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"NYX Professional Makeup","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/e047a0f0-9652-42e2-8155-6530ab78fc73"},"syndicated":true,"submissionTime":"Sep 19, 2025","incentivizedReview":false},{"reviewId":293992403,"productId":23248923,"authorId":"ziqwkoashcflc90v9egd9duid5","userNickname":"rikas","userLocation":"Lowell, MA","ratingsOnly":false,"rating":2,"ratingRange":5,"recommended":false,"title":"My favorite lip stains but disappointing over time","reviewText":"I really love the lip stains, but over time the product separates and it’s really annoying. Shaking it for a prolonged amount of time and pumping the wand in and out doesn’t help to mix it together. I do love the products, I wear it normally and i let it fade naturally while I eat and it leaves a beautiful stain. \n\nI have four shades (espresso soak, drippin in rose, mocha me wet, hydra honey) and i genuinely love them but the separating makes me so annoyed.","totalFeedbackCount":1,"totalPositiveFeedbackCount":1,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"caption":"all four that i have all look like this a dark liquid that needs to be mixed again","photoId":"19212884","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/cd35b7f1-20c9-5351-829e-7dd3e42ddd9d","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/50252e48-d1a4-5278-a127-edb18bac3aea","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi there! Thank you for reaching out about our Lip I.V. Hydrating Lip Gloss Stain. We're so thrilled to hear how much you genuinely love our lip stains, especially how beautifully they wear and leave that natural, lasting stain – it's exactly what we aim for! We truly understand how frustrating it must be when the product separates despite your best efforts to mix it. That's certainly not the experience we want for you, and we sincerely apologize for that annoyance. We're constantly striving for perfection, and your detailed feedback is incredibly valuable as we continue to improve our formulations. Thank you for sharing your honest experience with us!","department":"NYX Professional Makeup","responseSource":"mc-api","name":"NYX Professional Makeup","date":"Sep 03, 2025","sourceClientName":"NYX Professional Makeup"}],"syndicationSource":{"name":"NYX Professional Makeup","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/e047a0f0-9652-42e2-8155-6530ab78fc73"},"syndicated":true,"submissionTime":"Aug 31, 2025","incentivizedReview":false},{"reviewId":293607255,"productId":23248923,"authorId":"zdj6yxhxbpiv2s5jyc0izrjts4","userNickname":"ylc116","ratingsOnly":false,"rating":4,"ratingRange":5,"recommended":false,"title":"Love it but leaks everywhere!","reviewText":"Love the color and stain effect but it leaks and ruins everything in my bag. I only keep it in my makeup drawer at home now but it still gets on everything, and I’m constantly wiping the bottle.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"caption":"The gloss seeping out of the cover","photoId":"18989552","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/dff1f82f-69ec-5ddf-bd09-b4c867cb916c","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bnl4Y29zbWV0aWNz/f3cadec3-760a-5ad9-8d98-421a48a53734","sizeId":"thumbnail"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"NYX Professional Makeup","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/e047a0f0-9652-42e2-8155-6530ab78fc73"},"syndicated":true,"submissionTime":"Aug 18, 2025","incentivizedReview":false}]},"generatedSummary":{"summary":"* The product features a hydrating, non-sticky formula that leaves lips feeling soft and moisturized.\n* It provides bold, vibrant color in one swipe and gradually fades into a long-lasting stain.\n* The compact packaging and precise applicator make it easy to apply and carry.\n* While some found the color selection too dark or bold, most were satisfied with the product's performance and value.","type":"TEXT","title":"REVIEW_SUMMARY","detail":"BULLET_FORMAT_SUMMARY","disclaimer":"This summary is generated by artificial intelligence based on customer reviews"}}]}],"meta":{"tags":{"canonical":"/shop/product/nyx-professional-makeup-lip-iv-hydrating-gloss-serum?ID=23248923"},"analytics":{"data":{"page_type":"product","event_name":"product sku select","t_category_id":["30077"],"t_category_name":["Makeup"],"is_big_ticket":["false"],"is_big_ticket_v2c":["false"],"product_id":["23248923"],"product_upc":["800897267032"],"product_low_availability":["false"],"product_availability_message":["In Stock"],"product_name":["Lip IV Hydrating Gloss Serum"],"product_type":["single item"],"product_original_price":["12.00"],"product_shipping_surcharge":["0.0"],"product_price":["12.00"],"product_pricing_state":["ZERO"],"product_rating":["4.6"],"product_reviews":["1373"],"product_video":["false"],"product_gwp_available":[],"product_pwp_available":[],"true_fit_eligible":["false"],"findation_eligible":["false"],"product_brand":["NYX Professional Makeup"],"consolidated_product":"false","gdp_eligible":"false"}},"soastapageinfo":{"site":"GCP","appserver":"UNKNOWN_CLONE","timestamp":"04/16/2026 11:48:55 EDT","release":"localhost","releaseDate":"2026-04-01T16:08:03.529Z","version":"3.220.0"}},"productMktData":{"@context":"http://schema.org","@type":"Product","name":"Lip IV Hydrating Gloss Serum","category":"Beauty","brand":{"@type":"Brand","name":"NYX Professional Makeup"},"image":["https://slimages.macysassets.com/is/image/MCY/products/6/optimized/33126476_fpx.tif","https://slimages.macysassets.com/is/image/MCY/products/7/optimized/33126477_fpx.tif","https://slimages.macysassets.com/is/image/MCY/products/8/optimized/33126478_fpx.tif"],"productID":23248923,"url":"https://www.macys.com/shop/product/nyx-professional-makeup-lip-iv-hydrating-gloss-serum?ID=23248923","description":"Wetter is better! It's Lip IV Hydrating Gloss Stain! Instant wet shine. Over-time lip stain. In 16 saturated shades. From sheer natural to a hint of vibrant color, there's a glossy tint for every look. Splash it!","offers":[{"@type":"Offer","itemOffered":{"@type":"IndividualProduct","color":"Drippin In Rose"},"SKU":"800897267032USA","price":"12.00","priceCurrency":"USD","availability":"http://schema.org/InStock"}],"reviews":[{"@type":"Review","author":{"@type":"Person","name":"AndreaC"},"datePublished":"2026-03-29","name":"Beautiful rich color","description":"[This review was collected as part of a promotion.] Beautiful color that goes in rich and glossy and transforms over the day to a beautiful lasting stain. I will buy in more colors. Feels great on and not drying like other stains.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":4,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"NicoletteS"},"datePublished":"2026-03-29","name":"great formula, shades could be improved","description":"[This review was collected as part of a promotion.] the formula was super lightweight, which i loved, and i really loved the tint that it left on my lips over time. my one qualm is that the shade range leans really warm and even the stains all leaned a very warm toned pink. i’d love to see cooler tone shades that feel more sophisticated","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":4,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"JCP5"},"datePublished":"2026-03-25","name":"Love!","description":"Great color! I reviewed this product previously much more in depth, but basically, it’s my favorite stain! I have had very minimal separation issues. One tube I purchased in store started separating fairly soon after I purchased it. Another one has started separating a bit as well, but only after several weeks of use. I have like 10 different shades and several tubes laying around! I love how moisturizing it is! I find I don’t even need to apply directly with the applicator. I put a little on the end of my finger and dab it on my lips. This keeps the tube cleaner and prevents any gloss from getting on my teeth. It also gives me a more diffused stain look, which works better for my lighter skin tone.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":5,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"Ashbin"},"datePublished":"2026-03-19","name":"The best.","description":"SO dang hydrating, I wish they made it a clear version so I could wear it always! The stain is beautifully even and long-lasting. This is absolutely the best version of this type of product, whether drugstore or luxury.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":5,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"Dua Lippie"},"datePublished":"2026-03-11","name":"Not a stain","description":"I bought two different colors of this lip stain, it really didn’t leave any color behind after it gets wiped off. I was hoping for it to b an actual lip stain. Wished it had more of a color after being wiped. The gloss is very hydrating and actual gloss color looks great tho.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":2,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"aven784"},"datePublished":"2026-03-09","name":"Allergic Reaction","description":"Caused an awful allergic reaction that took a week to heal.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":1,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"karenh"},"datePublished":"2026-02-27","name":"Great color and long lasting","description":"So long lasting and moisturizing. As an older woman, I find this product also plumps my lips.","reviewRating":{"@type":"Rating","bestRating":"5","ratingValue":5,"worstRating":"1"}},{"@type":"Review","author":{"@type":"Person","name":"JP28"},"datePublished":"2026-02-26","name":"Love!","description":"Absolutely loving this stain! I was a bit worried after reading several reviews talking about the gloss separating. I definitely won’t discredit the experience of others. I did encounter a tiny bit of separating in one gloss I purchased from in store. It is pretty common for these types of glosses in general, but so far, I’ve only experienced it once. I’m sure it has to do with how old it is, if it’s closed properly, temperature, etc. Given the price and how much I enjoy how moisturizing it is and how pretty the stains are, it definitely doesn’t deter me from purchasing again and again!As far as shades, I’m SO grateful to see Petal Pourin! I have not seen this shade anywhere else besides the website and I’m so glad I came here to look! I was desperate to find a lighter shade that wasn’t so nude. I love Blush Rush and Bubblegum Burst (I think that’s the name?) but against my lighter complexion, they look a bit bright for every day wear. I also tried Hydra Honey, which was too nude, and Drippin in Roses (again, not totally sure about the name), which was also pretty, but a bit too brown. Petal Pourin is gorgeous. It’s a little bit more nude than I’d typically go for, but it leans pink so it works! And the stain it leaves is my absolute favorite so far! Natural, but better than my bare lips! Overall, I will definitely keep purchasing these! 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