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Soothing primer. Long lasting. Refreshing. 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I have to use a brush. The pump separates from the nozzle and won’t stay on. Great product but poorly assembled. For that price, it needs to be in a jar to get the most out of it.","totalFeedbackCount":5,"totalPositiveFeedbackCount":5,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"caption":"Poorly Assembled","photoId":"50299216","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/23a08962-ea75-5cf9-8f13-4afb18fdca78","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/58197cc9-3488-519a-af4d-9b3a9a6b1556","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/f9359433-c314-5b2b-a78a-044be00bb539","sizeId":"large"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hello MLJM! We are truly sorry to hear about the issue with your La Base Pro Face & Makeup Primer pump and we apologize for the frustration of having to manually remove the product. This packaging should certainly not have separated, and we would like to investigate this further. Please call our Consumer Care Center at 1-800-526-2663 (M-F, 10am-7pm EST) and provide case number #46060643 for further assistance. If you can have the product readily available when you call, that would be extremely helpful! We look forward to speaking with you.","department":"Consumer Care Center","responseSource":"mc-api","name":"Lancôme","date":"Apr 13, 2026","sourceClientName":"lancome-usa.com"}],"syndicationSource":{"name":"lancome-usa.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/2fb7c1a2-8fd8-44a3-a855-746611ce3581"},"syndicated":true,"submissionTime":"Apr 10, 2026","incentivizedReview":false},{"reviewId":380784411,"productId":329827,"authorId":"352boepuwkgyz0gzyl5uwsq7u","userNickname":"Ciora","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"Luminous","reviewText":"Soft and Silky smooth application.  Apply foundation, concealer.  G products glide on effortlessly.  Skin glows inside out.  I use Lancôme everything so blush, eye makeup and lip color are next.  Creates a youthful dewy look.","totalFeedbackCount":4,"totalPositiveFeedbackCount":4,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"caption":"My make-up smoothed on complexion.","photoId":"49477839","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/349cfe64-c368-5849-97ca-e8a530e5cfe6","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/95c83f26-43b9-505d-a356-f0cc0635d81b","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/5374a8c9-137e-570c-ae2e-06f8ee2f3af5","sizeId":"large"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"lancome-usa.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/2fb7c1a2-8fd8-44a3-a855-746611ce3581"},"syndicated":true,"submissionTime":"Mar 05, 2026","incentivizedReview":false},{"reviewId":380219078,"productId":329827,"authorId":"zdwdctoenzb2ookcw7ruvw5jt1","userNickname":"Pat513","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Horrible container!","reviewText":"I like the product but it stops pumping with at least 50% still in the bottle.  A total waste of money.  How do you get it out of the bottle?","totalFeedbackCount":4,"totalPositiveFeedbackCount":4,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"49312908","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/4149e8c1-60e9-5a21-a90a-1ec15a3a3d7b","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/2b012a8f-5a30-5c68-b7d7-af91f250e1d3","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/eb6396dd-1137-5d57-afa7-0def0eadfad6","sizeId":"large"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"clientResponses":[{"response":"Hi there! We're so sorry to hear your La Base Pro Face & Makeup Primer isn't properly dispensing any longer. We understand how frustrating that must be, especially with so much left in the bottle. We want to make sure you're properly assisted, so give us a call at 1-800-526-2663, M-F, 10AM-7PM EST and provide the case number #45453110. Please have the product available when you contact us. We look forward to speaking with you!","department":"Consumer Care Center","responseSource":"mc-api","name":"Lancôme","date":"Mar 02, 2026","sourceClientName":"lancome-usa.com"}],"syndicationSource":{"name":"lancome-usa.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/2fb7c1a2-8fd8-44a3-a855-746611ce3581"},"syndicated":true,"submissionTime":"Feb 26, 2026","incentivizedReview":false},{"reviewId":1208012348,"productId":11502829,"authorId":"LAN00940320","userNickname":"Adon","userLocation":"Australia","ratingsOnly":false,"rating":1,"ratingRange":5,"recommended":false,"title":"Petrol scent, awful!","reviewText":"Smells of pure petrol, unleaded petrol. It’s soft to touch but stinks so much I’ve stopped wearing it. Smelt of petrol as soon as I opened it. Used a few times and now don’t anymore. Waste of money. 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Easy to apply foundation on it.","totalFeedbackCount":0,"totalPositiveFeedbackCount":0,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"47107450","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/b22e480b-ebe4-5a0a-9dfe-1eb2642d2b94","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/37929277-c4ca-5a59-9a54-ed29248fd4e5","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/7ec1a5de-2fa7-5307-999c-4f5957fe7f8c","sizeId":"large"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"lancome-usa.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/2fb7c1a2-8fd8-44a3-a855-746611ce3581"},"syndicated":true,"submissionTime":"Nov 15, 2025","incentivizedReview":false},{"reviewId":368928778,"productId":930277,"authorId":"zaqo8wjmpb804vwlnqvemwpz8s","userNickname":"Tammy_B","ratingsOnly":false,"rating":4,"ratingRange":5,"recommended":true,"title":"Very Nice Makeup Primer","reviewText":"Recvd this item with my rewards points and I really like it.  It does provide a nice smooth matte finish for my foundation. Although I had never tried it, I knew it would be good because it's by Lancome.  If you're debating about buying this, I would encourage you to get it.","totalFeedbackCount":5,"totalPositiveFeedbackCount":5,"totalNegativeFeedbackCount":0,"featured":false,"contentLocale":"en_US","photos":[{"photoId":"46992146","sizes":{"normal":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/8129dadc-c3d5-52a9-a934-95773233a808","sizeId":"medium"},"thumbnail":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/787704e5-6197-514d-9552-b4a123f23f76","sizeId":"thumbnail"},"large":{"url":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86bGFuY29tZQ/ddf77626-fb74-5e9d-ab25-55efa233f1fc","sizeId":"large"}}}],"hasPhotos":true,"topContributor":false,"anonymous":false,"syndicationSource":{"name":"lancome-usa.com","logoImageUrl":"https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YXR0cmlidXRpb25sb2dvMg/2fb7c1a2-8fd8-44a3-a855-746611ce3581"},"syndicated":true,"submissionTime":"Nov 09, 2025","incentivizedReview":false},{"reviewId":368721140,"productId":1607255,"authorId":"letp8ziqyhqbvp2baa9p88f1i","userNickname":"Jan E","ratingsOnly":false,"rating":5,"ratingRange":5,"recommended":true,"title":"5 stars!","reviewText":"It’s my favorite product. It makes putting on foundation faster, and evenly. Love the way it feels. 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