BOOK YOUR HOLIDAY VISIT

It’s time to get your wish list in order! Start planning your trip to Macy’s Santaland inside
one of our select stores, or Dickens Village at Macy’s Center City. This year, reservations are a must!

Pick your city &
make a reservation!

Only the available dates & times for reservations are shown.
Unavailable dates & times are not shown.

  • Chicago
  • New York
  • San Francisco
  • Philadelphia
  • CHICAGO RESERVATIONS
    ARE OPEN NOW!

    Book your spot in line to meet & snap a photo with the busiest man of the season.
    St. Nick is at Macy’s Santaland inside our State Street store now,
    so bring your wish list.
    After all, he’s known for making wishes come true.

    Macy’s on State Street

    111 N. State Street
    Chicago, IL 60602

    Get Directions

    When: 11/6-12/24
    Where: 5th floor, Santaland

    You can now make a reservation online
    5 days in advance of your visit.
    Please include every member of your
    party when making your reservation.

    Book Now

    SANTALAND HOURS CHICAGO

    November 2021

    December 2021

    Do I need a reservation to see Santa?

    When is the best time to book my visit to see Santa?

    Do I have to wear a mask when visiting Santa?

    What other health & safety measures are you taking?

    Where is Macy’s Santaland located?

    What will my photo with Santa look like this year?

    How much does it cost to visit Macy’s Santaland?

    Where can I find the digital photos I purchased at Santaland?

    Can you accommodate people with special needs?

    Can I bring my dog?

    My child has a specific vision of Santa. We would prefer to visit a Black Santa. Can you accommodate that request?

    Is Santa available virtually?

  • NYC RESERVATIONS
    ARE OPEN NOW!

    Book a spot in line to meet & snap a photo with the busiest man of the season.
    St. Nick is at Macy’s Santaland inside our Herald Square store, so bring your wish list.
    After all, he’s known for making wishes come true.

    Macy’s Herald Square

    151 W. 34th Street
    New York, NY 10001

    Get Directions

    When: 11/26-12/24
    Where: 8th floor, across from Au Bon Pain

    You can now make a reservation online
    5 days in advance of your visit.
    Please include every member of your
    party when making your reservation.

    Book Now

    SANTALAND HOURS NEW YORK

    November 2021

    December 2021

    Why are reservations required to visit Santa?

    When is the best time to book my visit to see Santa?

    Do I have to wear a mask when visiting Santa?

    What other health & safety measures are you taking?

    Where is Macy’s Santaland located?

    What will my photo with Santa look like this year?

    How much does it cost to visit Macy’s Santaland?

    Where can I find the digital photos I purchased at Santaland?

    Is there an Express Pass?

    Can you accommodate people with special needs?

    Can I bring my dog?

    My child has a specific vision of what Santa looks like. Will you be able to accommodate that request?

    Is Santa available virtually?

  • SAN FRANCISCO
    RESERVATIONS ARE
    OPEN NOW!

    Book a spot in line to meet & snap a photo with
    the busiest man of the season.
    St. Nick is at
    Macy’s Santaland inside our Union Square store,
    so bring your wish list.
    After all, he’s known for
    making wishes come true.

    Macy’s Union Square

    170 O’Farrell Street
    San Francisco, CA 94102

    Get Directions

    When: 11/26-12/24
    Where: Lower level

    You can now make a reservation online
    5 days in advance of your visit.
    Please include every member of your
    party when making your reservation.

    Book Now

    SANTALAND HOURS SAN FRANCISCO

    November 2021

    December 2021

    Do I need a reservation to see Santa?

    When is the best time to book my visit to see Santa?

    Do I have to wear a mask when visiting Santa?

    What other health & safety measures are you taking?

    Where is Macy’s Santaland located?

    What will my photo with Santa look like this year?

    How much does it cost to visit Macy’s Santaland?

    Where can I find the digital photos I purchased at Santaland?

    Can you accommodate people with special needs?

    Can I bring my dog?

    Is Santa available virtually?

  • DICKENS VILLAGE
    RESERVATIONS ARE
    OPEN NOW!

    Book a spot to tour our 6,000-square-foot
    holiday display inside our Center City store
    &
    experience a magical retelling of the classic tale,
    A Christmas Carol.

    Macy’s Center City

    1300 Market Street
    Philadelphia, PA 19107

    Get Directions

    When: 11/26-12/31
    Where: 3rd floor

    You can now make a reservation online
    5 days in advance of your visit.
    Please include every member of your
    party when making your reservation.

    Book Now

    DICKENS VILLAGE HOURS PHILADELPHIA

    November 2021

    December 2021

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    SEE HOW WE'VE CELEBRATED

    Let your kids experience the wonder of seasons past with these two videos about our beloved traditions at Macy’s Center City. Watch how the story of Scrooge has lived on in Dickens Village & see classic holiday tales as they’ve come to life in lights at Macy’s Christmas Light Show.

    Why are reservations required to visit Dickens Village?

    When is the best time to book my visit to Dickens Village?

    Do I have to wear a mask when visiting Dickens Village?

    What increased safety measures will be in place at Dickens Village for my visit?

    Where is Dickens Village located?

    How much does it cost to visit Dickens Village?

    Where can I find the digital photos I purchased at Dickens Village?

    Can you accommodate people with special needs?

    Can I bring my dog?

Now through 12/24, bring the little ones & follow Santa’s Elves on a trip through the North Pole. There will be fun activities along the way, plus chances to visit Santa’s Toy Shop, help the Elves & meet Santa himself!

santa-at-home-mobile

When does Macy’s Santaland At Home virtual experience begin?

Do I need a reservation to take part in the virtual experience?

How much does it cost to visit Santa virtually?

What can I expect from Macy’s Santaland At Home?

What will the virtual meet & greet with Santa be like?

My child has a specific vision of Santa. Will you be able to accommodate that request?

I am having technical difficulties with Santaland At Home.
Who can I reach out to?

HOLIDAY JOY AT HOME

Bring the spirit of the season inside with these creative ideas & festive activities that the whole family will enjoy.

Find An Activity
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SANTA'S SOCIAL CALENDAR

Keep track of Santa’s holiday schedule with these uniquely whimsical ways to enjoy & share the magic of St. Nick.

Find A Virtual Event

SANTALAND SHOP

Find the perfect stocking stuffers in this limited-edition Santaland collection.

Shop Now

HISTORY OF
SANTA & MACY'S

From the early 1860s until today, Santa has called Macy’s his home base during the holiday season. More than 200,000 guests have visited Santaland inside Macy’s Herald Square almost every year since 1977. Take a look through our timeline to learn more about this wonderful Macy’s tradition that started out in our flagship store in New York City.

CLICK & DRAG TO NAVIGATE

Move the cursor left and right to view our History of Santaland timeline.

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MORE MACY'S HOLIDAY FUN

Macy's Believe

When you write a letter to Santa at Macy’s, you’re helping Make-A-Wish® give children the strength they need to fight critical illnesses. For each one we receive, we’ll donate $1 to Make-A-Wish, up to $1 million!

Find Out More
Toys“R”Us® presents
Geoffrey’s Hot Toy List

That’s right, it’s back! Find the
toys every kid will love.

Shop Now
Macy’s Magical
Holiday Celebrations

As we host many of our most iconic holiday traditions, we’re committed to keeping the health & safety of our visitors & colleagues a top priority.

Find Out More

HOLIDAY HAPPINESS PROVIDED BY

Media inquiries:

Eventmedia@macys.com

Event & partnership inquiries:

Mevents@macys.com

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HOLIDAY HAPPINESS PROVIDED BY

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