10 quick care tips
1. just breathe. Your new mattress arrives in plastic. Stand it against a wall so it can fully air out before you get settled in & add sheets.
2. time is on your side. Give your body between 1 week & 1 month to adjust to your new mattress & truly notice the new level of luxury & support.
3. find a support system. For traditional mattresses, always buy the matching box spring, so your bed has a stable & supportive foundation. For memory foam mattresses, add a metal bed frame. For added comfort & luxury for a traditional or memory foam mattress, choose an adjustable base. Queen, king & California king beds require a frame with center support.
4. go on rotation. We all have preferred sleep positions. At the turn of every season, give your mattress a rest & time to refresh by rotating it to reduce everyday wear & tear.
5. flip for it. Find out if your mattress was built to be flipped. If so, flip your mattress every season to help even out your body's impact on the mattress. Pillowtop mattresses should never be flipped.
6. be a spring cleaner. From mattress pad to topper, once a year, take it all off & use your vacuum to thoroughly clean the surface of your mattress.
7. make smart moves. If you need to move your mattress to another location, carry it on its side. Never bend or apply a great amount of force to your mattress.
8. taking a stand is overrated. No more jumping or standing on your mattress. Putting all of your weight on one spot of the mattress is not good for its longevity.
9. stay dry. Waterproof toppers & mattress pads are key to keeping your bed dry & helping to protect the materials inside your mattress.
10. tidy up. Regularly changing & cleaning your sheets & bedding will help to cut down on dust mites & allergens building up in your mattress.
2. time is on your side. Give your body between 1 week & 1 month to adjust to your new mattress & truly notice the new level of luxury & support.
3. find a support system. For traditional mattresses, always buy the matching box spring, so your bed has a stable & supportive foundation. For memory foam mattresses, add a metal bed frame. For added comfort & luxury for a traditional or memory foam mattress, choose an adjustable base. Queen, king & California king beds require a frame with center support.
4. go on rotation. We all have preferred sleep positions. At the turn of every season, give your mattress a rest & time to refresh by rotating it to reduce everyday wear & tear.
5. flip for it. Find out if your mattress was built to be flipped. If so, flip your mattress every season to help even out your body's impact on the mattress. Pillowtop mattresses should never be flipped.
6. be a spring cleaner. From mattress pad to topper, once a year, take it all off & use your vacuum to thoroughly clean the surface of your mattress.
7. make smart moves. If you need to move your mattress to another location, carry it on its side. Never bend or apply a great amount of force to your mattress.
8. taking a stand is overrated. No more jumping or standing on your mattress. Putting all of your weight on one spot of the mattress is not good for its longevity.
9. stay dry. Waterproof toppers & mattress pads are key to keeping your bed dry & helping to protect the materials inside your mattress.
10. tidy up. Regularly changing & cleaning your sheets & bedding will help to cut down on dust mites & allergens building up in your mattress.
protection plans and guarantees
worrynomore® skip the tossing & turning & sleep peacefully with our mattress protection plan.
Spills, stains & common wear & tear are no match for our defense against damage: 10 years of professional service & your choice of an exclusive mattress pad.
learn more
worrynomore® skip the tossing & turning & sleep peacefully with our mattress protection plan.
Spills, stains & common wear & tear are no match for our defense against damage: 10 years of professional service & your choice of an exclusive mattress pad.
learn more
free delivery & easy returns we make it easy to bring home the right mattress.
free 5-star delivery
Purchase any mattress set valued at $787 or more & we'll deliver it for FREE! Offer applies to mattress set purchases of at least $787 (excluding frames, tax, delivery, removal & fabric protection plan fees) in our normal delivery areas. Free offer will reduce charge to outside zones & does not apply to clearance centers or Coast to Coast delivery service. A minimum delivery fee of $80 will be applied to other purchases. Removal charge will be applied. Mattresses must be delivered from our distribution center. Ask your sales associate for details, including return restocking fees.
free set-up on all mattress deliveries
You found the perfect mattress & now you need help setting it up—we can do that for you. When we deliver your mattress, we will set it right up in your bedroom. Just add the bedding & hit the sheets.
60-day comfort trial
Rest easy with our 60-day comfort trial. Here's how it works: try your new mattress, see how it feels & if you are not satisfied with it after 60 days, contact Macy's within the next 7 days to receive a one-time credit (minus fees) toward a new mattress of equal or greater value. New mattress selection must be made within 14 days. Mattress must be undamaged, unsoiled & free of stains. Please note that your delivery fee will not be refunded. A $70 pickup fee will be charged & a 15% preference return fee will apply. For complete details, please call 1-800-BUY-MACY.
mattress return policy
Give your body time to adjust to new your mattress set. If you are not satisfied, contact Macy's Customer Service within 60 days to schedule a one-time reselection or return. The reselection must be scheduled within 14 days. Bedding must be undamaged, unsoiled & free of stains. Please note that your delivery fee will not be refunded. A $70 pickup fee will be charged & a 15% preference return fee will apply.
Tempur-Pedic guarantee
Take time to get used to the comfort & support that Tempur-Pedic offers. If you are not satisfied within 90 days, please contact Macy's Customer Service to schedule a one-time reselection or return. Bedding must be undamaged, unsoiled & free of stains. Worrynomore® protection plan fees will be refunded as long as the complimentary mattress pad is also returned. Please note that your delivery fee will not be refunded. A $70 pickup fee will be charged & a 15% preference return fee will apply.
iComfort & iSeries guarantee
Allow your body time to adjust to your new iComfort or iSeries sleep set. If you are not satisfied within 120 days, please contact Macy's Customer Service to schedule a one-time reselection or return. Bedding must be undamaged, unsoiled & free of stains. Worrynomore® protection plan fees will be refunded as long as the complimentary mattress pad is also returned. Please note that your delivery fee will not be refunded. A $70 pickup fee will be charged & a 15% preference return fee will apply.
Sealy Posturepedic Hybrid guarantee
Allow your body time to adjust to your Sealy Posturepedic Hybrid sleep set. If you are not satisfied within 120 days, please contact Macy's Customer Service to schedule a one-time reselection or return. Bedding must be undamaged, unsoiled & free of stains. worrynomore® protection plan fees will be refunded so long as the complimentary mattress pad is also returned. Please note that your delivery fee will not be refunded. A $70 pickup fee will be charged & a 15% preference return fee will apply.
free 5-star delivery
Purchase any mattress set valued at $787 or more & we'll deliver it for FREE! Offer applies to mattress set purchases of at least $787 (excluding frames, tax, delivery, removal & fabric protection plan fees) in our normal delivery areas. Free offer will reduce charge to outside zones & does not apply to clearance centers or Coast to Coast delivery service. A minimum delivery fee of $80 will be applied to other purchases. Removal charge will be applied. Mattresses must be delivered from our distribution center. Ask your sales associate for details, including return restocking fees.
free set-up on all mattress deliveries
You found the perfect mattress & now you need help setting it up—we can do that for you. When we deliver your mattress, we will set it right up in your bedroom. Just add the bedding & hit the sheets.
60-day comfort trial
Rest easy with our 60-day comfort trial. Here's how it works: try your new mattress, see how it feels & if you are not satisfied with it after 60 days, contact Macy's within the next 7 days to receive a one-time credit (minus fees) toward a new mattress of equal or greater value. New mattress selection must be made within 14 days. Mattress must be undamaged, unsoiled & free of stains. Please note that your delivery fee will not be refunded. A $70 pickup fee will be charged & a 15% preference return fee will apply. For complete details, please call 1-800-BUY-MACY.
mattress return policy
Give your body time to adjust to new your mattress set. If you are not satisfied, contact Macy's Customer Service within 60 days to schedule a one-time reselection or return. The reselection must be scheduled within 14 days. Bedding must be undamaged, unsoiled & free of stains. Please note that your delivery fee will not be refunded. A $70 pickup fee will be charged & a 15% preference return fee will apply.
Tempur-Pedic guarantee
Take time to get used to the comfort & support that Tempur-Pedic offers. If you are not satisfied within 90 days, please contact Macy's Customer Service to schedule a one-time reselection or return. Bedding must be undamaged, unsoiled & free of stains. Worrynomore® protection plan fees will be refunded as long as the complimentary mattress pad is also returned. Please note that your delivery fee will not be refunded. A $70 pickup fee will be charged & a 15% preference return fee will apply.
iComfort & iSeries guarantee
Allow your body time to adjust to your new iComfort or iSeries sleep set. If you are not satisfied within 120 days, please contact Macy's Customer Service to schedule a one-time reselection or return. Bedding must be undamaged, unsoiled & free of stains. Worrynomore® protection plan fees will be refunded as long as the complimentary mattress pad is also returned. Please note that your delivery fee will not be refunded. A $70 pickup fee will be charged & a 15% preference return fee will apply.
Sealy Posturepedic Hybrid guarantee
Allow your body time to adjust to your Sealy Posturepedic Hybrid sleep set. If you are not satisfied within 120 days, please contact Macy's Customer Service to schedule a one-time reselection or return. Bedding must be undamaged, unsoiled & free of stains. worrynomore® protection plan fees will be refunded so long as the complimentary mattress pad is also returned. Please note that your delivery fee will not be refunded. A $70 pickup fee will be charged & a 15% preference return fee will apply.
order now! call 1-800-BUY-MACY.