What items are not eligible for return?
- Worn or used items
- Washed items
- Damaged merchandise
- Altered items
- Items missing original tags or included packaging/materials
Can I return merchandise that has been worn, used, or altered?
How can I keep my items eligible for return?
- Try on indoors (preferably on carpet) to avoid scuffing
- Return in the original, undamaged box
- Try on over underwear for hygiene
- Keep all protective liners in place
Keeping items in original condition helps ensure your return is accepted.