Help Center
Help Center


Macy's /  Help Center


Help Center
Order
Orders
Pricing Promotion
Pricing and Promotions
shipping Delivery
Shipping and Delivery
Returns
Returns
StarRewards
Star Rewards
Furniture Mattress
Furniture and Mattresses
Wedding Registry Gift
Gift Registry and Gifts
Stores
Stores
More Options
More Topics
MyAccount
My Account and Credit Card
CheckupHelp
Checkout Help
Checkout Help
  • Does macys.com charge sales tax?
  • Why aren't the bonus offers or free gifts that I added available at Checkout?
  • Which payment methods can I use for my macys.com purchases?
  • How do I check out online?
  • What do I do if I'm having trouble with a promotional code during checkout?
  • How do I add items to my shopping bag?
  • What do I do if an item in my Shopping Bag is unavailable?
  • What is Apple Pay?
  • Why am I getting a credit card error when purchasing online?
  • Live Event Order Assistance
  • What is Klarna and how does it work?
  • Macy's Pay
  • What is Google Pay?