Help Center
Help Center


Macy's /  Help Center


Help Center
Order
Orders
Pricing Promotion
Pricing and Promotions
shipping Delivery
Shipping and Delivery
Returns
Returns
StarRewards
Star Rewards
Furniture Mattress
Furniture and Mattresses
Wedding Registry Gift
Gift Registry and Gifts
Stores
Stores
More Options
More Topics
MyAccount
My Account and Credit Card
CheckupHelp
Checkout Help
Orders
  • How can I change or cancel my order?
  • Why is my order arriving in multiple shipments?
  • What happens once you receive my order?
  • What is the status of my online order?
  • Why was my order canceled?
  • How can I view and track my order?
  • Report an Issue with Shipment or Delivery
  • In-Store Pick-Up Order Information
  • What is an authorization hold?