Contact Credit Customer Service

Macy's / Help Center

Help Center

Orders

Pricing and Promotions

Shipping and Delivery

Returns

Star Rewards

Furniture and Mattresses

Gift Registry and Gifts

Stores

More Topics

My Account and Credit Card

Checkout Help

Contact Credit Customer Service

Macy's Credit Customer Service 1-888-257-6757 (TTY: 711)
Monday - Sunday, 8am - 10pm ET

Calls are monitored or recorded for quality assurance purposes.

If you need Macy's Customer Service for an order related question or concern please call 1-800-289-6229 (TTY: 711)

Did this article help you?

Please tell us why:

[{"optionLabel":"The answer was confusing"},{"optionLabel":"I was unable to find what I needed"},{"optionLabel":"I am unhappy with Macy's Policy"},{"optionLabel":"It's something else"}]

0/250

Please do not enter personal information or requests for contact.

Thank you for your feedback!