For questions about your Macy's Credit Card account:

• Macy's Credit Customer Care: 1-888-257-6757 (TTY: 711)
• Hours: Monday–Sunday, 8:00 AM–10:00 PM ET

For questions about a Macy's order:

• Macy's Customer Care: 1-800-289-6229 (TTY: 711)
• Hours: Monday–Sunday, 8:00 AM–10:00 PM ET

Calls may be monitored or recorded for quality assurance purposes.