Create a New Account

To create a macys.com account, visit our secure Create Account page and complete the required information.

Activate an Account Started In‑Store or by Phone

If you began creating your account in store or by phone:

1. Look for an email titled “Here’s how to activate your account” from Macy’s or a text message from 38764
2. Select the link and complete the online form
3. Once submitted, your account will be activated

If you didn’t receive an activation email or text, request a new one on the Create Account page by entering your email address and selecting Activate Here.