Macy’s is committed to creating a more inclusive online shopping experience by offering assistive technology that helps customers browse, shop, and interact with macys.com in ways that work best for their individual needs.

To support this experience, Macy’s provides access to the free eSSENTIAL Accessibility™ tool, which offers alternative ways to navigate and shop online beyond traditional mouse and keyboard use.

Accessibility Features Available

The eSSENTIAL Accessibility™ tool includes assistive features for supported devices, such as:

• Hands‑free tracking – navigate the site without using a mouse or keyboard
• Onscreen keyboard – enter text using a visual keyboard
• Page reader – listen to on‑screen content
• Manual scan / Auto scan – move through page elements step‑by‑step
• XY mouse – control navigation using simplified directional movements
• Direction mouse – move the pointer with basic directional input
• Radar mouse – select items using grouped navigation zones
• Customizable toolbar – adjust settings based on personal preferences

By partnering with eSSENTIAL Accessibility™, Macy’s continues its commitment to improving digital usability and supporting a wide range of access needs for all customers.