The Toys"R"Us experience powered by Macy’s, lets you search for the perfect product by age, toy type, character, and brand. From perennial favorite toy cars and dolls to STEM-inspired products for creative learners, Macy’s expanded assortment of the hottest and most popular items, including products that highlight inclusivity, discovery, and learning, will offer something for every parent and child. Let's start shopping now: macys.com/toysrus
Macy's & Toys"R"Us
Macy's & Toys"R"Us Help
Did Macy's purchase Toys"R"Us?
No, Macy's partnered with WHP Global to bring the beloved Toys"R"Us brand back to shoppers in America. Toys"R"Us kids of all ages can now shop an incredible assortment of toys online at macys.com/toysrus.
Can I earn Star Rewards on my Toys"R"Us purchase?
Macy's cardholders earn on every purchase made in Macy's stores and on macys.com. Customers without a Macy's Card can enroll in the Bronze level in-store, online or through Macy's mobile app to begin earning points on every purchase plus unlock rewards.
I purchased an item at Toys"R"Us® and I need assistance with a warranty claim or replacement part. Can you help?
Please visit the manufacturer's website for assistance.
What is your return policy for toys?
We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail and in stores within 30 days of purchase for free. Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable.
Can I return my ToysRUs.com purchase to Macy's?
Macy's cannot accept ToysRUs.com returns in stores or online. Please visit ToysRUs.com/help for details on their return policy.
Are you bringing back Babies"R"Us?
No, Babies"R"Us is not part of this partnership. Discover an exciting assortment of kids and baby apparel and accessories on macys.com.