The Toys“R”Us® experience, powered by Macy’s, offers a wide selection of toys available on macys.com and in Macy’s stores.
You can shop by:
From classic toys to STEM-focused options, the assortment supports learning, discovery, and play for all ages.
Start shopping: click here
Shopping & rewards
Yes. Macy’s Cardholders earn Star Rewards on Toys“R”Us purchases made in Macy’s stores and on macys.com.
Customers without a Macy’s Card can enroll in Star Rewards (Bronze level) in store, online, or in the Macy’s app to earn points on eligible purchases.
Returns, Warranties & Support
Most Toys“R”Us items can be returned by mail or in stores within 30 days of purchase, free of charge.
To be eligible:
Shipping and delivery fees are non-refundable.
No. Macy’s cannot accept returns for purchases made on ToysRUs.com.
For return instructions, visit toysrus.com/help.
Warranty claims and replacement parts are handled by the product manufacturer. Vsit the manufacturer’s website for assistance.
Other Toys“R”Us Questions
No. Babies“R”Us is not part of the Macy’s partnership.
However, Macy’s offers a wide assortment of baby and kids’ products on macys.com.
