Macy's /  Help Center


How are my payments applied?

Any amount you pay above your Minimum Payment Due is generally applied to the balance with the highest APR (interest rate) first, as required by law.

 

Payments that are equal to or less than your Minimum Payment Due, as well as credits, may be applied differently.

 

Special Event Promotional Balances

If a Special Event promotion is nearing expiration, payments above your Minimum Payment Due may be applied to the promotional balance first:

  • During the last two billing cycles before the promotion expires, extra payments are applied to the promotional balance first.
  • If the promotion expires before the payment due date in that billing cycle, extra payments are applied to the promotional balance first during the last three billing cycles before expiration.

Payments at or Below the Minimum Payment Due

Payments equal to or less than your Minimum Payment Due, as well as credits, may be applied at our discretion. This may include applying them to balances with:

  • Lower APRs (interest rates)
  • Longer promotional periods

Want an extra payment applied to a Special Event promotional balance?

 

Call the number on the back of your card for assistance.