Important
Take steps to protect your personal and financial information when using the internet.
Macy’s will never ask for sensitive information (like passwords or account numbers) by email.
Protect Your Personal Information
- Never share account numbers, Social Security numbers, or credit card details with unverified sources
- Do not respond to emails, calls, or texts requesting personal information
- Avoid clicking links or downloading attachments from unknown messages
- Never share your macys.com login credentials—even with banks or financial institutions
Password Best Practices
- Use a unique password for each account
- Update passwords regularly
- Create strong passwords using:
- Uppercase and lowercase letters
- Numbers
- Special characters
Secure Your Devices
- Install software and security updates regularly
- Review and adjust your device security settings
Shop & Browse Securely
- Only enter personal information on secure websites
- Look for a lock icon or “https” in the address bar
- Always log out when using shared or public devices
Suspicious Messages
If you receive suspicious emails or messages claiming to be from Macy’s, report them to: BadEmail@macys.com