Security Tips

⚠️ Important

 

Take steps to protect your personal and financial information when using the internet.

 

👉 Macy’s will never ask for sensitive information (like passwords or account numbers) by email.


✅ Protect Your Personal Information

 

  • Never share account numbers, Social Security numbers, or credit card details with unverified sources
  • Do not respond to emails, calls, or texts requesting personal information
  • Avoid clicking links or downloading attachments from unknown messages
  • Never share your macys.com login credentials—even with banks or financial institutions

✅ Password Best Practices

 

  • Use a unique password for each account
  • Update passwords regularly
  • Create strong passwords using:
    • Uppercase and lowercase letters
    • Numbers
    • Special characters

✅ Secure Your Devices

 

  • Install software and security updates regularly
  • Review and adjust your device security settings

✅ Shop & Browse Securely

 

  • Only enter personal information on secure websites
  • Look for a lock icon or “https” in the address bar
  • Always log out when using shared or public devices

🚨 Suspicious Messages

 

If you receive suspicious emails or messages claiming to be from Macy’s, report them to: BadEmail@macys.com

Security Risks & Resources

  • Identity Theft: Occurs when someone uses your personal information without permission.
  • Phishing: Fraudulent messages designed to look legitimate and trick you into sharing sensitive information.
  • Requests for Personal Information: Macy’s will never request personal or account information via email.

To unsubscribe from marketing emails or mail:

  • Refer to Macy’s Privacy Notice for instructions

  • OnGuardOnline.gov
  • GetNetWise
  • Identity Theft Resource Center
  • 🛑 Need Help?

     

    If you notice suspicious activity or have security concerns, contact Customer Care: 1‑888‑257‑6757 (TTY: 711)