Choose Standard Delivery if you want the most economical shipping option and don’t need your items right away. This option is ideal for most orders and is required for items with shipping restrictions.

Continental U.S.

• Platinum and Gold members
  • Free shipping with no minimum purchase
• Bronze and Silver members
  • Free shipping on orders of $39 or more (pre‑tax)
  • Orders under $39 (pre‑tax): $10.95
• All other shoppers
  • Free shipping on orders of $49 or more (pre‑tax)
  • Orders under $49 (pre‑tax): $10.95

Alaska, Hawaii, Military Addresses, and U.S. Territories

• An additional $10.00 surcharge applies to Standard Delivery orders, regardless of membership level.

• Orders typically ship within 1–2 business days
• Delivery usually takes 3–6 business days after shipment

Delivery timelines begin after your order ships and are calculated in business days (excluding weekends and holidays).

• Available for most items and destinations
• Required for items with shipping or air‑transport restrictions

Choose Premium Delivery if you want your order faster than Standard Delivery without paying Express Delivery pricing.

• $10 flat upgrade per order

• In‑stock orders placed before 5:00 PM ET are processed the next business day
• Delivery typically occurs 1–2 business days after shipment

Delivery timelines begin after your order ships and are calculated in business days (excluding weekends and holidays).

Premium Delivery is not available for:

• P.O. Boxes
• Military (APO/FPO) addresses
• U.S. Territories

If Premium Delivery isn’t available for your item or address, the option won’t appear at checkout.

Choose Express Delivery if you need your order as quickly as possible and your item and address are eligible.

Express Delivery pricing varies based on your Star Rewards loyalty tier, payment method, order total, and delivery destination.

• Continental U.S.
  • Platinum and Gold members:
    • $15 when using your Macy’s Card
  • Bronze and Silver members:
    • $15 on $25+ pre‑tax purchases
    • $25.95 on orders under $25 pre‑tax
  • All other shoppers:
    • $15 on $49+ pre‑tax purchases
    • $25.95 on orders under $49 pre‑tax

• Alaska, Hawaii, Military Addresses, and U.S. Territories
  • Platinum and Gold members:
    • $15 when using your Macy’s Card
  • Bronze and Silver members:
    • $15 on $25+ pre‑tax purchases
    • $25.95 on orders under $25 pre‑tax
  • All other shoppers:
    • $15 on $49+ pre‑tax purchases
    • $25.95 on orders under $49 pre‑tax

All applicable Express Delivery fees are displayed at checkout before you place your order.

• Orders placed before 5:00 PM ET typically ship the next business day
• Delivery usually occurs the business day after shipment

Delivery timelines begin after your order ships and are calculated in business days (excluding weekends and holidays).

Need it today? Check availability for Same‑Day Delivery at checkout.

Express Delivery is not available for:

• P.O. Boxes
• Military (APO/FPO) addresses
• U.S. Territories

Choose Same‑Day Delivery when you need eligible items delivered the same day from a nearby Macy’s store. This option is ideal for last‑minute needs or time‑sensitive purchases. Same‑Day Delivery orders are fulfilled by your local Macy’s store and delivered by a local courier partner powered by DoorDash®, allowing for fast, local delivery.

• $15 for orders that qualify for Free Standard Shipping
• $25.95 for orders that do not qualify for Free Standard Shipping

Same‑Day Delivery fees are non‑refundable and may not appear on the printed receipt. Please refer to your order confirmation email for final charges.

• Orders placed by 12:00 PM local time are eligible for Same‑Day Delivery
• Most Same‑Day orders are delivered between 3:00 PM – 6:00 PM local time
• Orders placed after 12:00 PM are eligible for Next‑Day Delivery

Same‑Day Delivery orders are delivered by a local courier partner powered by DoorDash®. At this time, orders cannot be tracked using the DoorDash app; delivery updates are available through your Macy’s order status.

Orders over $500 require a signature upon delivery. Orders under $500 do not. If a signature is required and no one is available at the delivery address, the order will be returned to the store.

You have 15 minutes after placing a Same‑Day Delivery order to cancel or make changes by contacting Customer Care.

Same‑Day Delivery is available on select items and is based on local store inventory and delivery location.

Not available for:

• PO Boxes
• APO/FPO addresses
• U.S. territories

Gift wrap and gift messaging are not available with Same‑Day Delivery. Item availability and pricing are not guaranteed.

Most in‑stock merchandise ships within 2 business days.

Out‑of‑stock items ship as soon as they become available. Estimated ship dates are shown at checkout.

Jewelry can only be shipped to physical street addresses within the U.S. Jewelry cannot be shipped to:

• PO Boxes
• APO/FPO addresses
• U.S. territories, including Puerto Rico

Due to air transport restrictions and regulations, the following items are required by the U.S. Department of Transportation to be shipped by Standard Ground Shipping only. These restricted items are not eligible for Premium, Express or Overnight Shipping, and cannot be shipped to P.O. Boxes or (APO/FPO), or to non-continental locations (Hawaii, Puerto Rico and all U.S. Territories, including American Samoa, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico and the U.S. Virgin Islands). These items include:

• Aerosols.
• Pressurized spray cans.
• Alcohol-based products, including hairspray, nail polish, nail polish remover, shaving cream, and any product containing a lithium battery.