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Store Closures

Have questions about a store closing or moving? We’re here to help.

Macy's Stores

For Macy’s stores, clearance sales will begin in January and run for approximately 10 weeks. For Macy’s Backstage locations, clearance sales will begin in January and run for approximately 4 weeks.

Closing a store is never an easy decision, and it’s not one we take lightly. This change allows us to continue improving the Macy’s experience and serve customers in the ways they shop today—both online and at nearby locations.

You can visit our Store Locator to find the nearest Macy’s location.

  • Merchandise purchased on or after 1/12/2026 is final sale and cannot be returned or exchanged at a closing store.
  • Merchandise purchased before 1/12/2026 may be returned according to Macy’s standard return policy at a designated register through 2/10/2026.

  • Gift cards will not be sold at a closing store after 1/11/2026.
  • Gift cards may be redeemed at the closing store until it closes and can always be redeemed at macys.com or other Macy’s locations.

Coupons will be accepted through 1/11/2026. Please see a Store Colleague for details and any applicable exclusions.

Star Money cannot be earned or redeemed at a closing store after 1/11/2026. However, Star Money can still be earned and redeemed online or at other Macy’s locations.

Our Customer Care team is available to help at 1‑800‑289‑6229 (TTY: 711)

Macy’s Furniture Galleries (Moving Locations)

For Macy’s Furniture Galleries that are relocating, clearance sales will begin in February and run for approximately 6 weeks.

Relocating allows us to continue improving the Macy’s experience by bringing our furniture assortment into nearby Macy’s stores, making it easier to shop furniture alongside everything else Macy’s offers.

Yes. This change does not impact existing orders. All furniture and mattress purchases previously made in the store will be delivered as scheduled.

You can use the Store Locator to find the nearest Macy’s location.

  • Gift cards will not be sold after 1/11/2026 at the moving location.
  • Gift cards may continue to be redeemed until the store closes and are always redeemable at macys.com or other Macy’s stores.

    • Coupons will be accepted through 1/11/2026. See a Store Colleague for details.

    Star Money cannot be earned or redeemed at the moving location after 1/11/2026, but it can still be used online or at other Macy’s stores.

    Our Customer Care team is always available at 1‑800‑289‑6229 (TTY: 711).